Pizza Pizza

Once again pizza pizza fails.
I placed an order over the phone, since they made a mistake last time I used credit.
They made a mistake again. I ordered pickles not knowing they are being discontinued. When my food arrived i was missing the pickles. So i call pizza pizza since you can't call the store anymore. And inform them of this error, they then tell me they tried to call me.i didn't receive any call?
I then need to argue with them for a refund because they called me.after i escalated and went to the supervisor.they said that they would check the call logs to check.she returned and said its taking to long that she will replace the 7 dollars of credit
Dont order from pizza pizza in Thorold unless your excited for bad food.
Papa vinces is pretty good

This pizza pizza does not stand up to its brand. Order last night online, added Parmesan cheese (for an extra charge of course) and they didn’t put the regular cheese on the pizza. When called to let them know, they blamed it on the way I ordered. I did not ask for the cheese to be taken off, I did ask for Parmesan to be added. I hate that this is one of the 3 food options in Thorold after 10pm. Pizza pizza should be checking on their brand as this franchise doesn’t seem to care. Never order from them. Go to dominos on hartzel if you can’t find a mom and pop shop open.

Can the owner please look into the cleanliness of this place. I won't review anything else until the place meets cleanlinest standards. If this is the condition of where the public accesses, it leaves me to think about the spaces we can't access. Floor, tables, chairs dirty. Hire an additional worker if necessary.

Went at around 10pm and thought I was going to be able to buy a pie because they close at 2am, but when I go to order the worker says that they don’t make pizza at this hour. When I asked him about it he looked like he didn’t know what to say, and ends up saying they stop making pizzas in the evening. Does this make any sense? It’s a pizza place. It’s very obvious that they just didn’t want to make more pizza. I understand if I would’ve went 10 minutes before they closed but this was an entire 4 hours before closing. The staff is obviously lazy. Not to mention when I got back in my car one of the workers came out with an entire pizza pie and got into his car. Apparently they only make pizzas for themselves. Whoever owns this place needs to look into this because these workers are making you lose money.

I was truly disappointed with my recent experience at Pizza Pizza Store. Not only was my pizza delivered late, but it also arrived cold. Moreover, I found it highly inappropriate that the payment machine was prompting for a tip, especially given the subpar service. Expectations were not met and I believe they need to reconsider their service standards.

Don't get anything with mushrooms on it, they use the super rubbery processed kind, they're terrible. Everything else was decent though.

Worst experience… they gave me a burnt pizza and the girl says that it comes like this only. Pizaa was tasteless

Ordered Hawaiian pizza, Delivered on time, hot, tasty, The delivery driver was polite. Price was reasonable. Will order there again.

Very good ordering experience, food delivery is very fast, the food is so delicious and fragrant

Thought this place wasn't like the last got sick too lol never Orting again from pizza pizza

This is the best pizza I have ever had from PIZZA PIZZA. I ordered online & had some specific instructions & they followed them perfectly. Usually when I order from PIZZA PIZZA and ask for well done, it never is. The location on Portage in Niagara Falls never got this right.

They mess up orders frequently, and when they do get it correct, the product quality is garbage. Not impressed

I bought the new poutine and it was half empty and shaken lol. Like just look at what they gave me…