Food is great, but the staff are exceptionally rude and give you so much attitude? I've noticed they tend to give you side eyes or impolite looks alongside their coworkers while you're waiting for your meal and it's seriously just ridiculous that the customer service is like this every single time I come to this place
The staff is very rude.always giving rude replies to anything asked and has no sense of talking to the customers… I witnessed it multiple times here and won’t recommend this place at all.
The best pizza pizza in brampton hands down. The others pizza pizzas in brampton should learn from these guys pizza wings or bread is always cook perfectly thats why I always come back
I have been ordering the same thing which is the mega munch. One this occasion, I was told the store doesn't have any Breaded chicken wings only classic wings. I was hesitant to order because I don't particularly like classic wings. I asked the cashier 2 times about the breaded chicken wings and she repeated the same thing " we don't have any breaded chicken wings in the store " I received the pizza which they mess up. While I was waiting for the correct pizza, a customer walked in to picked up his orders. I noticed on the customer box it had " BR " for breaded chicken wings. I asked the customer just to be sure and the customer said It's breaded chicken wings. I approached the cashier who took my order and asked her about the breaded chicken wings. She said only customer that order on line can get the breaded chicken wings. I asked her if this is new and she said yes it was implemented 1 week ago. I asked her where in the store is this new rule posted. She pointed to a brown paper that was tapes beside her cash register that only the cashier can see. The cashier then said she can give me the breaded chicken wings only this one but if i want breaded chicken wings I have to order it on line. I have never heard any thing so ridiculous in my life. I asked the cashier why she didn't tell me this when I first ordered. She said nothing then returned with a big bag of breaded chicken wings. This cashier out right lied just to sell the classic chicken wings. This is unacceptable and bad for business.
I don’t know the lady name but when I came in with few of my friends, the lady took my order and everything was going well until she gave me my pizza and accused me “swearing at her” which never happen. She also disrespect me by saying I’m “dirty student” and “parents didn’t raise me well”. I was very upset about this situation and the Lady couldn’t speak English properly so it was hard to communicate.
Been using it a lot over the last few years. Last weekend the employee was extremely rude after I didn't tip after buying a slice. Clean and well kept. Lost my weekly business due to the employee. Maybe management needs to start paying their employees a better wage and not have them bark at customers for slice take out orders.
Nice, clean restaurant + polite staff. Washrooms are neat too. Enough parking and sitting space inside. I loved their menu! Avoid 11/30-12/30 pm on weekdays because lot of kids come in for lunch so it gets busy.
I would rate a 0 if I could, first off; the cashier said she didn't have change for my cash. While she's counting change from the till. Cool. I gave her exact change. Second off; the cashier told me I couldn't customize a large? I understand there's specific deals but if I'm paying the money. Why can't I order what I want? Ring in the toppings and a large pizza~ correct me if I'm wrong but is it not as simple as that? Lastly, the attitude. You're open to a specific time, don't try and belittle your customer because you're closing soon.
The 2 stars for clean veggie toppings that i wanted on my pizza… I ordered an XL whole grain pizza today…. It had a bad aftertaste and kind of bitter making it difficult to swallow down … coz naturally the body wud want to resist when you put down a bitter or bad tasting food down your throat… i tried to call and make a complaint but the customer svc reps acted stupid and behaved like they did not understand what i am trying to tell them… i am never ordering from Pizza Pizza…
Pizza was ok, service can be better though and the overall vibe of the place is so plain and just same old pizza place. No complaints, but can be better though.
Entered the store to pick up the order. I said i am picking up an order! And the staff was so rude with me! It could be handle with politely. The lady who works in front.
My son is very picky eater. Since we have order pizza from this location, he started to like pizza and now we are regular customer of this location. From the counter, the dine in and washroom are all very tidy. I want also to thank all the staff for giving an excellent customer service every now and then. Good job and good luck
Im going to write a review about this pizza pizza because it is well overdue! I dont write reviews that often but when its due i have to say this pizza pizza is the best pizza pizza ive ever had! I dont even buy store bought frozen pizza any more or any where else for that matter! I dont know what they're putting in the cheese but i cant stop eating it! My dog is the pickiest dog on the planet and she even eats the crust lol! We are all fighting over the last piece every time we order it! Well done you all deserve it! Ill be seeing you all really soon im sure! Thank you!
I have to so many places, but truly this location has the most awful experience I ever have had! Staff is way to rude during every time of the day with no enthusiasm in terms of customer service. They don't know how to deal with people at all. Every time I go same cashiers are their with own dilemma.
This is the worst place to ever go for the pizza i guess it was the owner of the. Store she is too rude to the customers and having so much ego while i talk to her she made me a pizza that tasted like hell no toppings were good it felt like those had been reserved for new customers and packaging was so poor while coming out I literally thought that pizza is going to be slip out of my hands and even i had the pizza in my hand as. I have to take back to my home but I don’t think that in just 4 mints of driving the pizza can get cool dawn yes it was cold I consider u all never to visit this store again in my life time although i am big lover of pizza pizza but this store has everything mismatched with other stores
Rude employees. First they confirmed the order one of employee, 2nd came and told me paneer tikka is not available. I asked to replace the order and compromised with the order. Later on delivery when I asked about order differential, one of lady Employee was so rude. Told such nonsense words. Since this is nearby location, I went there 3rd time, have not posted my review before thought employee will learn from their experience and improve their services. However owner has to take care. On my third experience sharing the review. Will never visit this outlet.
We order pizza from this location because this location is near to us but this location is sp terrible that they give us the correct order. This is continously the 7th time we are getting upset from this store and it's employees. First of all, they never prepare the order correctly and then they are always rude to the customers. It is not at all worth spending your money at this location. They are so unprofessional and that one person was talking tk us on phone and the order employee from the back told her to cut the call and cancel the order.
Driver left, probably did not show up! After a missed call. I was outside waiting within 1 minute. After several calls I was told to go to the location and pick up my order. Absolutely the worst service from any pizza pizza.
Good pizza, not great. Mess up orders from time to time. Panzerottis are good. Used to have great fries, not anymore. ️Update: The wings are MASSIVE. And pretty good!
This pizza place is good I always go for this location they make very good pizza …. As i always go for pesto+creamy garlic base from last 3 years…. But today i called pizza pizza and the guy said he can’t do it… i told him I order this every time please take this order or Cancel the order and very rudely he canceled the order… I dunn knw y they are making such huge deal out of it.
I never had any problem with this place. When I told them to put fresh ginger and chillies this Sunday evening, they didn't ask me if I need it too spicy. I had to throw the whole pizza because it looked like they put a layer of chillies making it too spicy to eat. Order number 55. July 4,2021
Small pizza that is on their hot counter was 8.49 which is crazy considering its been sitting there. Ordered wings which were 5 pieces for 6.29. All drum sticks and not a single wing, they were also full of fat. Definitely not worth the price. Jalapeno poppers is ok. Everyone is excited about crushed chillies and ginger but oh well, it's Brampton so I guess its geared towards certain clients.
Place where you can get FREE Fresh crushed Ginger and Chilies, just ask for it or add it in special instructions. I just love that extra hot flavour. And it’s Pizza Pizza so you can always get Whole wheat crust if you’re health conscious like me!
Worst pizza i ever had.the pizza was so poorly baked. We ensured them twice to bake it properly but it was all raw and the toppings were extremely raw nothing baked. We had to throw the entire pizza with loss of money.
BEST PIZZA I ordered their Cauliflower crust pizza Mediterranean style and it was delicious. Perfectly baked crust and extra toppings. I will definitely be ordering from them again and the delivery was on time.
ONLY PLACE TO GET YOUR PIZZA! I used to go to other locations, but moved closer to this one. Service/staff are the BEST, never have to wait, best Covid protocols, and the pizza is always hot and fresh!
One of the best Pizza pizza restaurants I've been to. The pizza is great and the service is super quick! The staff is also very accommodating and understanding. One thing to definitely order are the cinnamon fries!
My friend asked me to try cauliflower bites and they are yummy. Went for a double and don't feel guilty about it! It's nice to see traditional pizza places not afraid to offer something so untraditional.
Not only does the store have great promotions, everything is made with care! I always order from this place and the staff there is really nice~ The boss was really accommodating and I highly recommend coming to this location!
I've heard so many good things about this place and so I had to try it out. Due to covid, I had to order for take-out (pick-up). Staff were very friendly and pizza (veg) was amazingly good (wow!). Definitely recommend this place.
All of the pizzas had a generous amount of toppings and were made really quickly! We had a huge order and the staff were really kind. Everything was organized and pick up quick and easy.
It was still edible but gross and gave me stomach issues. Pretty sure they just took an old pizza and reheated it instead of making me a fresh one even though I ordered ahead for pickup
I always get pizza here and I love the crust, no other pizza place can compare. I really enjoy eating the jalapeno poppers and popcorn chicken. I especially love the garlic sauce and the half moon cheesy bread. The half moon cheesy bread is my favourite. I always enjoy eating here or from here as the food never dissappoints!
This place is usually always good. Getting orders correct. The only think i didnt lile was when i went in i had to wait a few minutes for 4 of the staff member to decide who was gonna help me. This could use some improvement. Other than that, it was great.
Easy to find store. Many table availabe in store. Clean washroom. Nice and quite neighbourhood. & most impotant. Pizza was very delicious. Pizza cooked in proper way.
Worst customer service ever.deserves no stars at all! Order a pizza at 12 at night. When I got home I realized there was no cheese on my pizza. NO CHEESE! How do you forget cheese on a pizza? Called customer service they said ok we can have one delivered out to you in about 40mins. It's 12 at night. I'm not waiting another 40mins to get my pizza. When I said I'll just bring it back tomorrow and get a new pizza. The guy said ok sure but we can only give you a $8 credit (if you don't get it delivery right this moment) the $16 pizza, meaning I have to pay another $8 to get what I paid for. This is a rip off. I deserve to have a brand new pizza without any charge on my own terms. This is how pizza pizza treats their customers. Not supporting this company ever again.
I just came off the phone with one of the staff can’t remember her name but my order was for a delivery and she was rude af I’m new here and if that’s how they communicate with customers.she was rude her attitude and tone of voice I could’ve tell You cannot be working at a place where you have to communicate with customers and be rude it’s not nice If you be nice to us we will be nice to you This is my first and last time ordering from pizza pizza
Great customization options. Seriously, you can make some weird stuff on their online order side. But the pizza is always disappointing. They don't do a good job of well done or thin crust. Tomato sauce has ZERO tang, just heartburn for later. Lots of flop and grease. Everything out of this place ends up tasting the same even their wings. The only respectable thing they have are panzos when they're oven-baked (don't get them fried). 5.4*. One bite everyone knows the rules.
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I ordered a peperoni slice. Thin centre, doughy crust, not enough sauce in middle, too much sauce on outside. Bring back the fat asian cook, get rid of the middle eastern guy, or send the middle eastern guy back to pizza making school.
I asked for extra cheese and they covered whole pizza with cheese. I guess first they forgot to add cheese and later they have just thrown cheese on top. Too much cheese. I ordered wings too. Those were good.
Wings ordered was overcook and very dry. I should have checked when I was at the store before taking it home.it doesn't seem that they were busy at that time to forget my wings
Food is always fresh and delicious, even though im not a regular customer this place is convienent and fresh. Thank you to the staff and manager and owner of this pizza pizza.