HORRIBLE SERVICE and WORKERS! We order all the time from this location because it is the ONLY fast food place within walking distance from our house. We have been ordering here for over 6 years now, and it's just getting worse.
1. They mess up our orders CONSTANTLY. 2. The workers are extremely rude and not friendly at all. 3. The food is not very good and tastes worse than other Pizza Pizza locations. 4. They don't clean the restaurant properly. 5. They don't listen to instructions.
Our family house hold is filled with disabled people and we dont drive. I sent someone from the house to walk there to pick up our Pizza because they don't deliver to our location yet. They are within 10minute walking distance away from us. When the Pizza got to the house and we opened the box our order was completely wrong. We called Pizza pizza and told them the issue and they told us it's not a problem and told me our order will be ready within 10minutes. I thanked the person on the phone and I went myself this time.
When I got there they told me they never got a notice to remake the order. They said it's no issue they will remake it and asked if I could wait there. I said sure. After waiting 5 minutes another worker came to me and told me they don't have to remake my order. So I complained and they said they can't do anything about it. So I walked back home and called Pizza pizza again. I let them know that we are disabled and we shouldn't be walking anywhere and they didn't care. They said they would not make and deliver the Pizza to us.
Pizza is overcooked and tasteless, I have ordered extra dipping sauce but dipping was missing. I called to the store but they said I can’t help you in this.
Everything is OK but the on duty staff (Gujrati guy) is too rude and he ignore to take our order twice. KINDLY BE KIND WITH CUSTOMERS OTHERWISE YOUR STORE RATING DECLINE DAY BY DAY
They take too long to serve like I ordered a medium pizza and waited there for an hour until I finally got it and he said 20 mins but it took an hour they need to move faster
Food is good and all but the store is operated by a bunch of losers. 4 men and not even a single one knows how to provide customer service or how to even talk to someone, Literally i do not suggest going to this store alone in the middle of the night. Rudest staff i have ever come across. The Guy told me to wait for 3 mins for my order while the order was ready and packed. He went ahead and form his little group and started gossiping about people while i am standing there waiting for my order for 10 mins. NEVER GOING BACK AGAIN
They've never once burnt the crust of any pizza I've ordered. Also their panzerottis are always big in size and fill the box they are put in. We still order from here even though we live in the Richview area.
Awesome pizzas this place has to offer. Evrything was managed properly. The staff was very friendly and gave me some suggestions about add ons too. Truly recommending this place for all pizza and poutine lovers out there.
This place is a complete joke. Man tried to sell me a whole pizza for 5$ yeah? What a deal, of course ill take it. I wait 15min and tells me there is FUNGUS ON THE PIZZA, dont come here at night and give them your money. Go to pizza nova instead
I have been to plenty of pizza stores, but this one in particular was very good. The guys were really friendly, especially the one without the uniform and the cap. I guess he was a Punjabi guy. The person who made the pizza, made the pizza so good.
I was visit store at 1 am on 23 november there is one guy working at that time he see us but he ignore us and didnt come to take the order then after 2 minute he watch us and we ask you have tamdoori pizza he did not answer and just shake his head and ignore us and always i watch this guy with same attitude when i visited this store at least you have to give proper costumer service to your costumer
This is the first time, I tried paneer topping at pizza pizza and it was very delicious. I personally recommend others to go and try the same for ones.
How do you not have cups for drinks, I would not go here again. There is no one at cash register at Subway, she's just sitting and watching Soda dispenser. The pizza also doesn't have cups either, so if you're looking for water be ready to pay 3 dollars
I had to give 1 star because no option for 0 stars. I am absolutely disgusted at the pizza I received PLUS the service. Served me undercooked pizza then tried to argue that it was cooked. When I mentioned that I would make a complaint they then decided to remake it. After it being remade it STILL was disgusting, the cheese looked slimy.not how it’s supposed to look so I wasted money because it had to be thrown out. I then went next door to pizza nova because I knew they would not disappoint me.
The pizza is just like any other pizza pizza restaurant. But they have nice updated decor. The staff are friendly but sometimes they get the orders a little messed up. Even on a slow day.
This place serves amazing pizzas. They offer you such a good customer experience that you won’t forget. Karan and Amar they deal with customers in a very good way.
This week i had guests at home, we ordered Pizzas and some side orders from this store. Pizza toppings (3 toppings) were placed in very decent way and it was cooked to perfection. Our guests and myself really loved the Pizza. Kids loved the half moon cheesy bread. Very good staff and service was excellent. Kudos to their service.
I have been purchasing my pizza from this location today now and had a horrible experience. I ordered vegie pizza with 3 topping as usual and it smelled horrible. Either the cheese or the dough was expired, when I got the pizza the smell was very faint so I didn't pay much attention to it. It was greenpepper, red pepper and hot banana pepper but there is very less cheese, no banana pepper and very less green pepper and no tomato sausage Won't be ordering from this location again, you guys just lost a loyal customer. Thanks
Mind blowing service by them especially they way they attend their customers having a smile on their face.fast service and hot freshly made pizza makes my day️
This is by far the best location i have visited. The staff and very kind and friendly. I often visit this location to get my favourite veggie 3 topping pizza.
I have been purchasing my pizza from this location for years now and had a horrible experience two weeks ago. I ordered cheese pizza as usual and it smelled horrible. Either the cheese or the dough was expired, when I got the pizza the smell was very faint so I didn't pay much attention to it, however, the next day when I opened the box it smelled like something died. I called Pizza Pizza and they gave me a $6 credit for a $15 pizza.nice customer service. Won't be ordering from this location again, you guys just lost a loyal customer.
They did not use gloves during the preparation of the meal, lack of food hygiene. They're touching the ingredients with bare hands. We've noticed a couple of times. Would not go again.