Pizza Pizza

Customer service is very great, fast pace and restaurant is neat and clean. Always pack the fresh pizza… must visit place…

The best Pizza ever, they made it very good.

I usually don't eat pizza twice a day, but how they made it I came again to this branch to get another one.

The owner and the staff are amazing.

I recommend to visit this location and try their pizza.

Thanks

I recently visited a popular tourist destination and stumbled upon an incredible pizza store that left me with an unforgettable experience. I had the pleasure of encountering Mr. J, the store manager, who showcased exceptional customer service skills and provided outstanding suggestions throughout my visit.

His attention to detail and willingness to cater to my preferences were remarkable. He took the time to understand my taste preferences and dietary restrictions, and based on that, he suggested a combination of flavors and toppings that perfectly complemented each other. I must say, his recommendation was spot-on, and the pizza I enjoyed was nothing short of heavenly.

A big shout-out to Mr. J and the entire staff for their dedication and passion in providing an exceptional pizza experience. Keep up the fantastic work!

Overall, I highly recommend this pizza store to anyone visiting the area. 5

Their Staff is very polite.
The Indian style pizaa was very good.
You should definitely try it.
The place was also neat and tidy.

Ordered on line for pickup.
Wrong order. Nothing on my pizza but cheese, where's the meat.
Wing were Wrong, wanted classic, not burn my mouth off bloody.
Not wasting money again at this pizza franchise.
Very disappointing when you're wanting something and get something completely different. Hate wasting money on corporations that don't care for customers

Great pizza quality customer service I got treated like a royal person thank you great place as well.

The best pizza we ever had in Niagara falls The pizza was so delicious. Very good customer service and place is very clean and hygienic.

Great experience at this store. Amazing hospitality and taste! Really enjoyed it here. Must visit!

We had ordered two types only. Halal pepperoni beef and chicken. The chicken was delicious but it’s chicken topping was not rich. The pepperoni beef pizza has no much flavor and not much tasty. I can say that this is a takeaway fast meal to block your hunger but not to fulfill your taste.

Absolutely delicious Pizza. Loaded with toppings. Was prepared as per instructions.
Great environment - Jeet the owner great - amazing customer service experience.

If you guys go 5 people together, they can tell you only 1 can come inside and order, rest go outside because they are coming soon and they moped the floor…. After 15 minutes. So, no dine in at that time….

We have visited pizza pizza this store last week and we had ordered large pizza with 4 toppings which was very tasty and lot of toppings on it. They have more specialty pizza’s and which taste very very nice and the customer service is very very good. All are staffs are very flexible friendly. Thank you for serving such a nice pizza. Really amazing.

The Pizza Pizza at Portage Rd, Stamford Centre - WAYYYY better than Pizza Hut to say the least. Compared to the ‘Hut’, you get a LOT more for the money. The pizza is REALLY GOOD, everything is good as a matter of fact. The service included - it’s fast, accurate and friendly. Love it!

Don’t come before 15 minutes of closing because they already mope the floor…
As employees will tell you not to come inside…to get your order pick up as we already ordered pizza for pickup…
So, that means if you finish your work at around 1: 30am around there closing time you can not come and order because they mope the floor before closing and customers are not invited after they mope.but they close at 2: 00am ……

I visited this place last night trust me guys they wont disapoint you at all. Very tasty and nice cooked and friendly staff. I love this place.

The best pizza we ever had in Niagara falls The pizza was so delicious with smoky flavour could choose that we even visited the pizza shop twice in the same day!
You could just take away or standing finish your pizza in the store.

I ordered XL Vegetable pizza with large wedges, the food was perfect made, the place is very clean and the staff are friendly

Worst pizza pizza
I ordered extra large pizza first they told on phone it will be ready in 20 minutes but when I reached pizza pizza they told me to come back after 1 hour. When I came after 1 hour they told me that my pizza is still not ready finally I called customer care but surprisingly these guys are not picking the call of customer care……
Very bad experience…

Worst pizza pizza location. Not only did it take the driver 50 minutes to deliver the food, but he was extremley rude when questioned about the 40 minutes or free. Now to the food if you enjoy eating burnt pizza that is rock hard then this is the spot for you, the chicken wings if we could call them that where undercooked and dripping grease. Thanks for wasting my time and money tonight boys.

Great variety with fast and friendly service! Would recommend to anyone that wants something quick with variety of side options too!

Excellent staff very friendly service
Had a great experience and a delicious Pizza, perfectly cooked

Pizza was good but not hygienic. I saw a worker going out of store and coming back and working with dough again taking orders of other customers and working with toppings all by hands but didn’t even bother to wash or sanitize hands NOT EVEN in this Covid scenario.

I had a great customer experience. They exactly knew what i was looking for. You should get it a shot.

Excellent service and great staff during afternoon shift. Must visit and enjoy the best chicken wings.

Delicious Pizza. Provide good service by Jit as well as Karan with accurate time and all other employees are greeting very well with customers and provide good service.

One of the worst customer service. Food was not given as per order. The person who was at the counter was rude and not interested in taking order. This is not something that I have experienced with pizza pizza.

Really nice staff. Forgot to order siracha mr.jit provided it for free and was very courteous as well. Will surely try other stuff. Generosity wins heart and customers for future consumption.

Excellent customer services and friendly staff! Always welcoming! The new renovations look good too! Stop by if you need something quick cheers!

I always like dropping by this Pizza Pizza whenever I am in the Niagara area. The pizzas taste fresh and warm and very filling.

The pizza quality was great and well done. I must say the store cleanliness was up to the mark and well organized. I must suggest to visit and enjoy the food.

Visited this place last week while on our way to Niagara Falls. Pizza was done very well. Excellent Food and customer service. Staff was amazing and Friendly. Thank you for the delicious Food and outstanding customer service.

I have ordered multiple times and I usually read the reviews before I order and so far I have no problem pizza is good and service is great.

Very kind, fast delivery, easy to order. The food is good. We eat PizzaPizza at home, have tried in other locations, this one in Niagara, Canada is by far the best tasting yet of the chain food. Cooked to perfection. Thanks again!

Amazing pizza, following rules and regulations as per the situation. Friendly staff as well as great customer service.

I had veggie pizza from this location it was really amazing and the person who gave us service he was very nice and polite guy. I will visit this place again

Best and friendly service. The staff members are very warmful and welcoming with a great smile.worth place for eating delicious pizza. HIGHLY RECOMMENDED.

Store following all rules and regulations about covid-19 pandemic so very safe place.
Newly renovated store with good customer service by manager JIT. He also made delicious pizza.

This store does not even deserve the 1 star. I was forced to give at least 1 star to leave a review. It all began with attempts to order online starting at 5pm. The website would not work for 15min so I decided to call the portage rd location in Niagara Falls. I called 4x and was hung up on each time. The 5th call someone finally answered and them claimed that my address was not real. I assured them my address was real as I've lived here 8 yrs. And in those 8yrs I've ordered delivery from this location over 20x. So no I'm transferred to customer service. I make my order there and wait. So now it's been 30min since I began trying to order food here.for a now very hungry 6 and 2yr old. 40min later the pizza comes, the delivery driver kept trying to handle my credit card and trying to make me use tap. (I dont have tap on any of my cards) when I tell him this he then goes on a rant that 90% of people use tap and that I need to. After that, I take the pizza in (again for my small kids) and find they completely screwed up both pizzas. I call customer service and make an official complaint now about being hung up on the rude delivery guy, and now 2 messed up pizzas. Customer service says they will re make 1 pizza. I ask if it can be put on as being needed ASAP as now I have 1pizza sitting getting cold and 2 kids waiting to eat. The pizza getting cold had hot peppers so my kids could not start. Now 40min goes by with still no pizza. My husband now drives to the location to pick up the pizza and get a refund for the now cold pizza. Once he gets there the owner himself come out, gets very angry and slams the pizza on the counter. My husband now makes a complaint in person and the owner begins to swear and yell about how hes making a new pizza. My husband states that only one was being made and the other is now cold. We now want a refund after this horrible customer service. Owner does not like this, swears and yells and tell husband he wont refund him and called the police and says he can have a refund when the police get there. I call customer service again about this and all I'm told is "I'm sorry I will make sure this doesn't happen to you again" I stated this was unacceptable and wanted to speak with a supervisor. I'm then put on hold for 15min no one answers and a machine states a supervisor will call back. It's been over an hour now and still no phone call.

Yumiii! In Canada, the best pizza tastes, I love pizza pizza. I have tested so many pizzas in North America but I like only this one. I am always eat here at any location. Facility is also good like in store, take out and home delivery. Quality, ofcourse excellent.

Very good service very polite at counter and last i had the delivery at home and very good service and fast service

Never go to this place again. Gave large instead of extra large when i told them about it they started murmuring about it at the back it was by mistake and still the cashier person didn't agreeed to it. Overall experience was bad.

This place is awful, workers so rude, they burned my pizza twice and whenever you complained about it they never accept.bad reputation

The perfect place for pizza that i ever visited. Nice customer service and pizza was perfectly done as per my request. Great experience and good and cool environment.

Amazing service. Food was perfect we were 15 of us. All our pizza we asked for extra cheese and it was like picture perfect.kids loved their pizza and all my relative loved this pizza place. Their wings are already merinated and one of the best wings we ve had. Overall great experiance will defiantly visit again when back in falls.

Great service, and friendly staff. Lost my glove New Years Eve, and they hung onto it 2 days later when I was able to pick it up!

The guy who works the nights is so rude its mind blowing. If you walk in and try to order a pizza verbally he will tell you no he's not making anymore. That happened at 8pm on a Friday night.and it's not the first time! Just order through the app. That way he actually has to do his job.
However, that location has lost my business, and quite a few other people's who have similar stories.

I ordered wings and they just dropped them into the cardboard box with no protective layer.kinda gross service

Experience is great. Pizza is okay. It’s a chain place so you can’t expect greatness. Reason for the extra star is that they have amazing hours of service - not many pizza places open past 12, so nice for a late night snack.

The experience was fantastic, had ordered the Gourmet Thins Steak and Blue Cheese pizza and it was cooked to perfection, loved that pungent flavour of Blue cheese. In addition, I felt like ordering more so ordered for a medium Chicken pizza to go for the rest of my day.
My host was a senior person named ‘Kiran’, was very friendly and loved what he’s doing. I appreciate his warmth and kindness.

Test of pizza of this store is very good and friendly staff and good customer service we visited last week with my family

WORST PIZZA EVER I HAD. Guy wanted to leave so he served cold half moon. When we request for replacement other guy excused. No sense of customer service. Worst staff and customer service.

Amazing experience, went there with my family on a trip to the falls. The food with great, along with the staff! Would suggest stopping by for some delicious pizza!

Pizza and wings were great, but the attitude of the guy who took our order could be improved a lot, and then the younger guy behind the counter was creepy and kept staring at my daughter.

Worst Worst Worst. The behaviour and customer service was worst. There was an Indian Gujarati middle aged who served us and the behaviour was extreme rude and was not willing to serve us. Further the store was closed before 3am. We have to take away our order as that guy closed the store before 3am. Not at all satisfied.

WORST CUSTOMER SERVICE EVER! From the time of taking order to serving, this person, possibly Indian Gujarati (around 30 yrs) was horrible, when we reordered fries for our kids, he refused to serve mentioning we should not place multiple orders, while we were leaving he was staring at us in the most horrible manner making our family feel uncomfortable. PIzza Pizza, do you not qualify people before giving franchise or employing people, are you training people to scare customers away, this management should not be allowed to function in a place like Niagara, horrible experience, I will not visit any Pizza Pizza ever!