Pizzaiolo - The Pizza Maker's Pizza

There is no parking around so ordered delivery. Both Pizza were a disaster, uncooked dough. Worst location. Total garbage.

Perfectly cooked pizza EVERY single time, fresh ingredients make a difference! The store is incredibly clean, manager and staff exceptionally friendly. Always my goto place!

I got two slices and they were huuuge and cheap! You normally pay 5-6 dollars everywhere for single slices and they’re usually pretty small. This one is the biggest single slice I’ve had for $6 only!

I moved recently into the area, never had an issue with this pizzaiolo until today a older fellow with glasses and balding. He couldn’t even remember the order for myself and one other person, on top of that he made myself and other customers feel unwelcome almost as if we were interrupting him from doing something. His job is to serve the customers, last two times I’ve come in he’s just been plain rude, and it really makes me consider not going to this location anymore. Judging by the ratings others have experienced similar issues. Hope the next time I come in I get served by anybody else…

Horrible horrible horrible service.
We placed an order online at 9: 30, then got a phone call and was harassed by the employee that he closes at 10 and we that were horrible people.
We had no idea of the closing time when we placed the order. We felt so bad and got there asap to be there before 10 to pick up the pizza.
When we arrived they had the door locked at 9: 45 and wouldn't let us inside. Then they treated us like we were the worst people in the world.
Please reevaluate the way you treat customers.
I will never order from here again.

Normally, I'm a fan of Pizzaiolo but this particular location needs some customer service training. I know it's hard to recruit these days so I'm not faulting the staff; however, to Pizzaiolo corporate - you need to improve your customer interaction training, and start here.

I love Pizzaiolo but for whatever reason I've ordered two pizzas from this location and they come back burnt, or not fully cooked and because I ordered from uber eats when I call to let them know I was unsatisfied with my order they don't take accountability. They just say call ubereats. I will not be ordering from this location again.

This place is awesome great pizzas, staff friendly and greets you, clean place and priced well. Fresh dough and ingredients gotta try do not look at negative reviews not accurate at all simply haters with agendas. Sam great guy keep up the amazing services and pizzas.

Surprised at these reviews. This location is clean, fast and service is friendly. Been on my rotation for years with many visits every month.
Quality is as good or better than other locations in the city.

This 1 is as a protest for not giving your pizzas to the bike couriers. The bike couriers who have a large pizza bag should not be discriminated this way. (If someone doesn't have a pizza bag, you have every right to not give your valuable order to that courier)

We deliver pizza from all other branches of pizzaiolo but not this brunch, because the owner of this location thinks bikers can ruin his deliveries. Change this policy please, or else a lot of 1s might be on your way:)

These reviews are so wrong on here!
I've been going to this location forever and the food, customer service and cleanliness of this place is impeccable! The staff and especially the owner work so hard to maintain that level of professionalism and great customer service all the time. I love my pizza but this place has by far exceeded my expectations! Top notch quality and service highly recommend this location.

So rude staff and customer service is zero stars. Shame on them. They should upgrade customer service. I will never go there.zero star

This place is hit or miss. Depending who’s on duty, some days they make the best pizza around and other times you’re forced to eat toasted pieces of cardboard.

Staff do not let paying customers use the washroom. Has been broken for months. Eating outside I see employee going in to use it. Pizza’s okay.

Favourite place to go to on my break. Pizza is good, staff are fast and courteous. Keep up the great job.

Ordered FIVE separate times on Uber Eats, all orders were CANCELLED. Why would you have a Uber Eats option if you are not going to fulfill them? !

Very rude workers, more interested in playing with their phones than being courteous to delivery drivers

Greatest pizza I have ate in a while worth a little bet of extra money. Tons of ingredients and fresh ones. Good friendly staff. Would recommend to anyone that lives in that area.

Very clean and modern looking pizza joint. The staff were friendly and patient. The pizza was great! I'll be back regularly!

Today that's perfect your persian worker and I like this behavior and politeness and I hope it continues to be like this

Worst service ever…front server is very rude…looks like he is manager…. Even in this pandemic he don’t wash hands and never care about hygiene

I went to this location for picking up a food delivery…. I was very disappointed how he treated me…i think he was store manager there…he was very rude and said me to cancel the order and leave the restaurant…he said that “i don’t care for your order…go anywhere else…you are hungry not me” he was totally racist and ruined my day

Amazing Pizza! I tried the Vegan because my friend ordered hers and I could not believe how authentic it tastes! Even the cheese tastes amazing. Don't listen to bad reviews. Try it for your self! I will order again! Service was quick and friendly:)

Im not sure why there’s negative reviews but my experiences with this location is a 5 star! The pizzas turn out amazingly delicious and fresh every time! And this place is exceptionally clean. Thank you to Sam and his team! Highly recommend this location.

Manager so rude and disrespectful with no manners, poor customer service I ever had, I'm disappointed that big company like pizzaiolo has such manager, he should be taking some business courses or fired.

Ordered three times from this location do far and they never disappoint. Every pizza is fresh and delicious, as well as their garlic bread. And they offer so many kinds of pizza to choose from.

Hi
I am very disappointed with customer service they deliver. The guy (I think he is a manager) working in front is very rude and arrogant.
He don't treat anybody with respect.
Food was good (I order garden pizza) but this guy ruined my taste
I suggest to get some classes how deal with customers

The service is very poor, the food is for garbage, I do not recommend it at all, the treatment is very bad from the owner

The guy or the manager who works here has no manners or decency. He doesn’t know how to talk to ppl. This person should be fired.

Every pizza I've had from this location has been hot and delicious! The service is super friendly and the manager has always gone above and beyond to accommodate my requests.

Convenient downtown core of city. Near all amenities. Delicious gourmet pizza with healthy fresh vegetables. Service is great. See you again soon.

I was at this location yesterday picking up a food order and I must say I am very disappointed by the mistreatment and disrespect I received by an employee as well as the store manager at this location. They were very rude and did not care about the order that I was picking up for a client. I will not be coming to this location again due to the ignorance and racist treatment I received this day.