04 January 2024 11:28
Our experience was beyond amazing! Melanie's extraordinary charm, unparalleled attentiveness, and flexibility made it unforgettable. The rest of the staff was also very attentive. The pizza? Pure perfection, surpassing all expectations!
18 December 2023 19:49
So I have some seriously mixed thoughts about this place. We ordered two pies and one of them came out really great while the other left a lot to be desired. The New York style Hawaiian pizza was really tasty and the crust well cooked evenly. However, the ‘Nduja Napoletana pizza came out with puddles of grease which made the crust soggy, especially in the middle of the pie. So maybe stay away from that one. Side note. The bathroom is bumpin’. Go check it out.
05 August 2023 3:33
Better to say rip off pizzeria than say Libretto pizzeria
We have ordered Housemade Sausage pizza and beet caprese Salad.
Pizza was tastey 3.5 out of 5 and Salad was eh! A salad with 4 slice of cheese and 4 sliece of beet but you can barely find any arugula as veg in the plate. I have suggested manager they can reduce the slice of beet and cheese to 3 as this portion is for one person and increase the amount of arugula.
We have requested a side sauce roasted garlic and parmegane cheese they charge us without showing menue or explaining the price!
They have mentioned in bill add one dipping souse then one time they put 3.00 buck snd then they put 0.00 very confusing bill.
Before bill we called manager. When we explained and give our suggestion as a neighbor who live in the area 11 years and we wanna give constructive comment he brought hand ️ in front of my face and asked me "let me explain"
Oh brother woth such aditude you can't make business in North York.
As a willodale resident I personally did not appriciate this pizzeria next time I will spend my money in Landware which is next door! Bill is attached.
We saw 4 diffrent person at our table because manager said our servant is busy with other table due to cost control.
I don't think this business go somewhere with this management.
Servant was pleasant and nice, welcomer and polite!
Bill is attached.
03 August 2023 9:36
Visited the Yonge Street location for our daughter's birthday. The atmosphere was clean, comfortable and casual. We were seated quickly at an ample and clean table, with comfortable chairs and plenty of space. Our server was congenial and attentive and helpful. Luckily, there was a special on Margarita pizza that evening and that's what three of us wanted to order, so it was a happy bonus.

Libretto is known to have the best Neapolitan pizza in the GTA, and I must say, it is definitely up there. However, it is always hard to say who has "the best" as it is a matter of personal taste, as always. I will say that I have had authentic Neapolitan pizza all over the city, and even in Naples and other parts of Italy, and this is very much in that style. The crust is as light as I ever had. The pizza was almost weightless because of how light and airy the crust was.

The sauce and cheese was fresh and clean, and the toppings on my Capricciosa were delicious. To top it off, we enjoyed one of the better Tiramisu desserts you will ever have.

All in all, a well deserved reputation at a reasonable price.
31 July 2023 12:54
Fun spot and great pizza and salads. Our server Ruth helped to make it a great experience.
24 July 2023 23:08
Libretto is my favorite consistent pizza place in Toronto. The one downtown has been the host of many work and casual dinners for me. I was so excited to see that they were opening one near my home in North York, so I wouldn't have to go to work just to get a slice.

The North York location has a different ambiance than the downtown one. First off, the space is HUGE - this might be why some of the reviews and myself feel like the service is a bit lacking at times. The place was not packed for Sunday lunch, but it seemed like all the tables were spread out and worked by the same wait-staff. I totally understand them not seeing a wave from across the room, but it was a bit of an odd seating arrangement. The waiter was useful otherwise with suggesting something to order.

In terms of the food, it was good. My partner and I both got the $19 lunch special, which came with a starter salad and a choice of pizza/sandwich. My boyfriend got the Margherita Pizza and I got the meatball sandwich. We liked our starter salads, but I didn't think it was anything special. I LOVED my meatball sandwich. The taste and bread was amazing. The only problem was it was sooo tall that I could not take a single full bite from it. I had to split it into top and bottom and still unhinge my jaw just to enjoy it. My boyfriend's pizza was good.

I would definitely get their sandwiches again. I don't know if I would recommend the pizza special, as their regular menus have more interesting topping offerings and are a larger size as well. I would recommend this location, but hopefully it gets busier so the vibes improve too.
23 July 2023 1:23
Traveling thru North York Toronto and really enjoying the Italian thin crust pizzas. We had 4 different pizzas and they were all delicious! I’d definitely stop in on my next trip to Toronto!:)
21 July 2023 1:01
Really enjoyed 1/2 price wine Wednesday!

The pizza was *fantastic*. We ordered 4 different 12"s and a couple of focaccias with olives, and shared across a table of 6.
18 July 2023 15:20
Terrible experience. The pizza was extremely overpriced for what you get, and the service was absolutely unacceptable. I ordered a pizza without knowing what it looked like for my first time, and was given someone elses pizza at my table. Instead of apologizing and treating the customer with respect, they insisted I pay an extra amount and was charged for the incorrect pizza order. Please save your money and avoid going here as there are way better options especially in this area.
16 July 2023 10:27
Went for a Mother’s Day lunch. The pizzas were huge in size and absolutely delicious. Really flavoursome. Perfect crush, generous toppings. Just soooo good. Had the Calamari and Bresiola for starters. Really really enjoyed the ambiance. The service was excellent as well. Great value for money. Really great
12 July 2023 9:47
I recently had the misfortune of dining at this pizza spot, and I must say that the experience was utterly disappointing. From start to finish, the service I received was nothing short of unacceptable.

First and foremost, upon entering the restaurant, I was greeted with a complete lack of acknowledgement from the staff. It was as if I had walked into an abandoned establishment. After standing awkwardly for several minutes, I finally managed to grab the attention of a disinterested server who begrudgingly escorted me to a table.

Once seated, the problems only worsened. It took an excruciatingly long time for someone to approach my table to take my order. The staff seemed more interested in chatting amongst themselves than attending to the needs of the customers. It was evident that they lacked both urgency and basic customer service skills.

When my order eventually arrived, it was clear that the kitchen staff shared the same apathetic attitude as the front-of-house team. The pizza was lukewarm and lacked any of the promised toppings. It appeared as if they had hastily thrown a few ingredients together without any regard for quality or presentation.

As if the subpar food and indifferent service weren't enough, the staff's dismissive attitude towards my concerns was the final straw. When I politely addressed the issues with my meal, the server showed no interest in rectifying the situation. Instead, they brushed off my complaint with a half-hearted apology and an empty promise to "do better next time. "

What truly astounded me was the lack of management presence throughout the entire ordeal. It seemed as if there was no one in charge, or if there was, they were content with allowing this level of service to persist. It was a clear indication that customer satisfaction and maintaining a quality dining experience were not priorities for this establishment.

I had hoped for a delicious and enjoyable meal at this spot, but unfortunately, what I encountered was a complete failure in providing even the most basic level of service. With countless other pizza options available in the area, I strongly advise potential diners to steer clear of this establishment unless they enjoy feeling unimportant and overlooked.
03 July 2023 23:18
This place isn't friendly if you plan on dining in by yourself. Aesthetically it's very cute. However, it was awkward service throughout. The food was cold. And right after I paid they asked me to leave immediately. I was surprised considering I was only there for a total of 30 min.

Wouldn't come back personally.
Don't recommend.
29 June 2023 19:10
The food was great! The Italian-style pizzas and apps were delicious. The service was good when we arrived, but then the restaurant got too busy and our server never returned.
28 June 2023 8:04
A very nice restaurant. Very simple decoration but very charming. The staff were amazing specially Nikki who hosted our table. The drinks were great. Salad and dessert were perfect but the Pizza needs a little more work to be the best.
27 June 2023 9:24
The pizza was great! I was able to leave the parmigiana off my pizza and they made it perfect. The prices are a bit high for just a regular small pizza. The service is really slow.
26 June 2023 9:58
Truly authentic Neapolitan pizza- we ordered the bufalina Margherita pizza, diavola, and homemade sausage pizza (my personal favorite) as well as the rigatoni mezzi and gnocchi pasta both with sugo tomato sauce. The pizzas were all great, on the pricier side but you are paying for high quality ingredients. The pasta were just okay, nothing special and quite small for the portion (we ordered the larger portion in the pictures). The cookie and tiramisu for dessert were also just okay, the cookie was more hard like a biscuit.
21 June 2023 12:44
Well, I just learned how to NOT run a restaurant. No offense to the servers and hostess, they were polite, but they had no idea what they are doing. Just lack of all around awareness, which seems to stem from the manager and down. The manager just stood there, ignoring all the chaos that was unfolding. Restaurant was near empty when we arrived and we were seated in the worst seat possible. We changed that immediately. Then I ordered coke, then was served diet coke. Then our pizza order was wrong. In the meanwhile, the table beside us who were seated before us never got their food, complained to every single server and the servers just never came back to them lol. They just got their food as we were leaving. Also, as we were leaving we saw a couple leaving after being seated and ignored for 20min. The problem is that the restaurant was 1/4 full and had 3 servers, a manager and a full kitchen staff. I guess I'm not so bad at Overcooked!
20 June 2023 4:19
Very good Italian style pizza! The homemade fresh tiramisu is a must-try. The family size serves 3 to 4 people (don’t be ashamed if you want to eat it alone).
20 June 2023 3:16
The Pizza was great, really delicious. The beer was less than desirable. The Pilsner honestly tasted like it had purfume in it. Bring back cold crisp “ Italian” Peroni on tap instead of local trendy craft beer OR pick a better one. Very simple
15 June 2023 11:06
One of the best spot in Toronto for pizza. Must try it. Ingredients are fresh and flavourful. Love the tomato sauce it’s sweet just the way it should be. One thing if I can say I wish bottom was more crispy.
11 June 2023 3:45
This was our second time trying a pizza libretto establishment and we will not be coming back.

The pizza was incredibly thin and soggy, they only offered two types of pasta, and the price was not very good as a 12" pizza that was incredibly thin was $20.

The service was good by our server, but the manager was too busy talking among staff to seat us when we arrived.

The atmosphere was good, altogether clean and efficient, but the food is not great and is extremely overpriced for what you get.
07 June 2023 7:09
Was so excited for the place and the food, however, the food was very disappointing. Some might like it, some might not- for us the flavour profile was quite salty for the basic margarita pizza. Service is decent but the South Asian manager with spectacles didn’t even bother to accommodate after we politely suggested we didn’t like the pizza. He was offended as if he baked the pizza himself, lol. Have tried better arancini as well at Bar Poet.
Domino’s would be better if you’re looking for a weekend delicacy, sorry to say so! This is just a personal opinion.
30 May 2023 4:56
I have been to this place several times and they always make the experience unforgettable. Staff is very friendly and welcoming. This is one of my top favorite places for pizza in Canada! Ingredients are fresh, dough is thin and always perfectly baked. It is a place to enjoy the flavors, the welcoming atmosphere, the good music.
I like the traditional Marguerita Pizza, the Prosciutto with Arugula pizza, and recently we tried the Gnocchi Gorgonzola - absolutely delicious.
Price is very reasonable for the quality of food. I can’t wait to come back!
27 May 2023 15:45
The pizza was soggy and falling apart, but the service was absolutely amazing and the atmosphere was simply beautiful. Maybe get a sandwich here and truly enjoy it. I'd recommend this place despite my personal experience.
16 May 2023 10:01
We went there for the dinner. The rice balls tasted like freezer and they charged us for the parmesan cheese at an Italian restaurant (which is usually free)! The servers were nice and pizza was decent, but definitely not worth the price $
I’d say the quality is a lot lower than expectations but the atmosphere looks nice.

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