Pool Solutions
5 reviews 10 Wyman Rd Unit 4, Waterloo, ON +1 519-588-1861 poolsolutions.ca suggest an edit
22 April 2023 12:24
Have been great opening and closing my pool. Always provide great advice with fair prices for any repairs I have needed over the years
15 April 2023 16:00
I recently had the pleasure of using Pool Solutions to install a new filter and pump for my pool, and I have to say that their service was absolutely fantastic. From start to finish, they were professional, efficient, and a pleasure to work with.
First off, their team was very knowledgeable about pool equipment and helped me choose the right products for my needs. They took the time to explain everything to me in detail and answered all my questions, which really put me at ease.
The installation itself went smoothly and was done quickly and neatly. The technicians were courteous and respectful of my property, and they took care to make sure everything was set up correctly and functioning properly before they left.
Since the installation, my pool has been running like a dream. The new filter and pump are much more efficient than my old ones, and my pool is crystal clear and sparkling. I couldn't be happier with the results!
Overall, I highly recommend Pool Solutions to anyone in need of pool equipment installation or maintenance. They provide top-notch service at a fair price, and I wouldn't hesitate to use them again in the future. Thank you, Pool Solutions, for a job well done!
First off, their team was very knowledgeable about pool equipment and helped me choose the right products for my needs. They took the time to explain everything to me in detail and answered all my questions, which really put me at ease.
The installation itself went smoothly and was done quickly and neatly. The technicians were courteous and respectful of my property, and they took care to make sure everything was set up correctly and functioning properly before they left.
Since the installation, my pool has been running like a dream. The new filter and pump are much more efficient than my old ones, and my pool is crystal clear and sparkling. I couldn't be happier with the results!
Overall, I highly recommend Pool Solutions to anyone in need of pool equipment installation or maintenance. They provide top-notch service at a fair price, and I wouldn't hesitate to use them again in the future. Thank you, Pool Solutions, for a job well done!
01 February 2023 2:11
Very punctual and professional personnel. Always on time and attend to your inquiries also provide advises which are very helpful. Keep the good working guys!
30 January 2023 17:53
Love this company - they are very knowledgable, efficient & cost efficient. Not to mention friendly! They’ve been so helpful to us! I would recommend them for any of your pool needs! Thanks so much!
30 September 2022 13:07
I have used this company to open/ close pool for several years. However this year's closing service gave me surprisingly poor experience.
On the service day, I arrived home shortly after the crew left and found the backyard messy, all the container and storage bin were left open, along with a skimmer basket standing alone being separated from other parts. Next I found wide gap between winter lock cover and the curve side of my pool - the cover was ordered and custom-made by this company! Lastly I received an invoice put underneath my front door mat showing one extra hour ($120 + tax) labor added to the price of standard service I ordered every year - It is the same pool serviced by this company for several years, and there was never such extra hour labor charge on previous invoices.
I immediately contacted the manager through email (with pictures I took) and text messages regarding issues stated above.two days later I received an email reply from the operation manager. Rather than providing any explanations, I was simply struck with a notice/ decision that they must charge me extra hour labor from now on till future. Not any feedback was given regarding the gap between lock cover and the pool side wall. I have submitted a formal complain through Customer Protection Ontario.
On the service day, I arrived home shortly after the crew left and found the backyard messy, all the container and storage bin were left open, along with a skimmer basket standing alone being separated from other parts. Next I found wide gap between winter lock cover and the curve side of my pool - the cover was ordered and custom-made by this company! Lastly I received an invoice put underneath my front door mat showing one extra hour ($120 + tax) labor added to the price of standard service I ordered every year - It is the same pool serviced by this company for several years, and there was never such extra hour labor charge on previous invoices.
I immediately contacted the manager through email (with pictures I took) and text messages regarding issues stated above.two days later I received an email reply from the operation manager. Rather than providing any explanations, I was simply struck with a notice/ decision that they must charge me extra hour labor from now on till future. Not any feedback was given regarding the gap between lock cover and the pool side wall. I have submitted a formal complain through Customer Protection Ontario.