Popeyes Louisiana Kitchen

People's caujan poutine is really under rated. It's so good for a fast food franchise. This location on a Friday night it was busy but the staff kept things going. Great service.

Paid and waited for 8 pc meal order and watched several folks (who arrived and made their order after me) receive their food before me. Workers deliberately ignored my order and refused to complete the order. I asked why I was the last to be served, worker stated “you had a big order”. I was the only customer left in the store and there was lots of food in the trays. Very disappointed.

Very neat and clean place. The food was fresh and warm. Very timely service, courteous staff. Serves Halal chicken.

I have visited many Popeyes in Ontario, this location is the best out of all. The taste of food, size of portion is great. It always taste fresh and store is always neat and clean. The manager there is very polite and takes care of the customer needs.

Ordered burgers and these new cheesecake cups through ubereats. The cheesecake cups smelled and tasted rotten. I vomited as soon as I started chewing.

Despite of placing an order over the phone, when I arrived 15 mins later to pick it up I was asked to stand in the queue where order was being placed. It took another 15 mins for me in the lineup. Whereas they could have taken me at another cash counter for payment and handed my order to me.
The 2nd cash checkout was working because later I saw they did checked out someone.
The whole point of placing the order in advance over the phone is defeated. Customer had a reason of time crunch to place the order ahead of time which the attendant did understand.

The food in this store is amazing but the service is mostly horrible whenever I go and I am a usual customer

I believe the staff haven’t been trained. Faults for one order:
1- took too long to give me the chicken food
2- forgot to give me the drink
3- the chicken leg was not cooked nor crispy
In one word, this place is terrible.

Disappointed in my take out order. First and last time I will be going to this location. Chicken sandwich meat was undercooked and rubbery. Spouse got a 2 piece platter where biscuit, hot sauce and the $0.35 blackended ranch we orders was not included.

I don't know if the recipe has changed or if they just don't give me what I asked for. I asked for spicy I was told I have a 4-minute wait. No problem cause I only eat spicy chicken. When I got back to the house it was not what I order and it was not the first time.

Amazing food, super fresh, crispy and very tender/juicy chicken! Fantastic.no complaints!
The staff was super friendly as well, very clean place, everything was of utmost quality! You have to come to this location!

My littleone took this plastic piece from the poutine. Not sure it's fried with the fries or with the cheese. I saw the cheese bag was little thick. And the plastic piece looks so soft liked cooked.

Staff rushed me, seemed too busy for explanation of products/promos.
Not able to speak English clearly.

Chicken was hot and crispy. Staff are polite and friendly. Restaurant was clean and food came somewhat quick. Would come back again.

I brought a poutine for takeout. Did not put any napkin for me. Their should know when eating poutine we need to have napkin. Also the gravy is less compare to other places.

Stopped after work on Sunday to pick up take out. Food was great and the service was excellent. Nice to see staff following proper cleaning and handwashing.

Watched Rachel diffuse an irate customer with her calm professionalism.
Thanks Rachel, you make earth a better place.

Chicken's great. Staff is pretty nice. Can be a bit long wait. Atmosphere? Lol it's Popeye's, not a pub.

I have been coming to this restaurant for the past 9 years, and I can confidently say that they have never disappointed me with their food. Extraordinary customer service, and they ensure you feel like family. I highly recommend.

Never had any issues with this location. I ordered through the Uber from there as well - no issues. Food is good and staff is very friendly.

Awful, and for some reason the last review I put up about this place disappeared. I have had Popeye's in the US quite a bit so I was excited there was one opening right up the street from me. Not the same at all. The chicken was drenched in oil and tasted disgusting, I'm waiting for my next trip to the US so I can get REAL Popeye's chicken.

A lot of Popeye's that I've been to have never been consistent in quality which is why I love coming here cuz it's always the same great fried chicken. The store is always clean and the manager always takes the time to explain any new menu changes. Keep up the great work!