Popeyes Louisiana Kitchen

Advertised family feast without actually offering it. Well, okay. I got a 12pc chicken combo instead, but the chicken was poorly cooked and greasy. When my mother ate it she suffered from vomiting and diarrhea the same evening. So, there is something off about the chicken here for sure. Only one star because of food poisoning.

Worst restaurant. Didn’t have my Uber order substitutions. Told me they’ll cancel the order. Then stole the money! SCAM

Had a feeling the food went a little bad when eating, and after a night I am suspecting the food poisoning from the chicken in this store. Never had an issue from the other Popoyes stores. There seem to be reasons for all these bad reviews.

First time it happened. I was told it’s impossible by the store manager because they use separate fryers. Said thank you sorry about calling. But 2nd experience same order spicy and mild tenders, 5pc. With Cajun fries. (Fries tasted right) tenders for the 2nd time tasted like fish. I don’t know if this is the cause of the oil or food sitting, or if they’re fried in the same fryer oil that the seafood is fried in. Which I don’t mind, but when I ask and I’m told by the store manager that I’m mistaken it has to be me, there is no way possible it can have a fishy taste to it, that bothers me, I don’t have an allergy but if I did to fish they would have had 2 lawsuits on there hands. Because I’m in the industry I want to add that the tenders only tasted like fish but by scent you wouldn’t know, I’m not a seafood fan, but when my chicken tastes like calamari and I’m expecting chicken that’s messed up. You can reply to this review it won’t change anything, do your business a favour and try them yourself have your staff try them, and get an opinion if you claim you don’t cross fry your items, and if you do just say that next time so I know what to order. Again not knocking your food it’s great, Service. 5 stars. Staff 5 stars. Food 5 stars. Customer service 1 star (this is specifically because you led me to believe I had a taste bud issue) To be fair, I waited a month in between ordering for the 2nd time so don’t tell me it was due to an issue or incident that occurred that week. Thanks

My visits to Popeyes have become a highlight of my day, and it's not just because of the mouth-watering food. From the moment I step in, I'm greeted with a warm welcome and a beaming smile from a lady named Kushki. Her stellar service truly stands out, and it goes far beyond her pleasant demeanor. Kushki, in her exceptional attention to customer service, has taken the time to remember my regular order. Now, every time I visit, I am treated to a personalised experience that makes me feel truly valued as a customer. The food itself is, of course, outstanding - Popeyes' quality never fails to impress. Yet, it's the service that sets this location apart. Kushki's friendly manner and dedication to her customers exemplify what all fast-food experiences should be like. Every interaction with her leaves me feeling appreciated and eager for my next visit. If you're looking for great food served with a side of exceptional service, I couldn't recommend Popeyes more. And if you happen to be served by Kushki, rest assured you're in capable and caring hands. Here's to many more visits to my favourite spot, and many more meals served by the ever-remarkable Kushki.

Workers here are not trained well, and it shows on the food and the way they handle the store.

Literally scraping old fried from the side of the basin, any fries that dropped off, dumped into the basin…. 38 dollars for old chicken and fries, awful

I ordered through the uber eats at 8 pm today. They forgot to send the fries.this is so sad

The taste is good. As a international person you may find their food a much oily. The fries is amazing.

Chicken was lukewarm, fries were stale. Staff was taking long time to prepare the order, items for which seemed to be already available.

I ate spicy burger from many other locations but this was my worst experience. Quality and cooking of the meat was worst.

This place is unsanitary. Hoping this is because it's the end of day holiday and not usual business practice. Will not return unless I've been told this place has cleaned up or something!

Ghost paper sandwich totally worthless, don't buy again, regular spicy sandwich is faar better.

Ordered delivery 12 peice meal. Took over double the time to arrive, food ice cold. Mac and cheese and mash potatoes containers only half filled. Asked for white meat got only legs and thighs.

So i called this location today at 5: 38pm ie Sat Jan 28. I asked if it is halal. The woman who answered said chicken is from Cisco. I obviously do not know what is Cisco and saying Cisco is a very general term. So I asked if there a certificate. She said yes. I said what does it say on it? She couldn’t answer me. I tried to explain the main reason why I am calling is to figure out if its hand slaughtered or machine slaughtered. She said she does not know this.i said i am going to be doing my own research if I know the chicken supplier or who certified the certification that should be on their wall posted! I also told her that i will be doing delivery so i cannot come in the store to see the halal certificate that is why I am calling. So she said her store does NOT do delivery and guess what? She HUNG UP THE PHONE!

I just love Popeye's chicken strips and fries and their shrimp and mashed potatoes. I have to try other stuff there. And their cream cheese blueberry pie is amazing!

I was surprised to see stinky chicken and around the fountain machine. I have been there so many times and I loved but this time quality of the chicken was awful. That is so sad for consumers.