Popeyes Louisiana Kitchen Rymal Road

I never got what I asked, always mistakes wrong order, I don't know if it's my bad luck or the staff.

Customer service was very good and welcoming, the lady was so nice. The food was sooo delicious as it usually is.

The lady who worked at front wasnt even paying attention and didnt even respond to any of the questions that i asked. Felt so rude and reckless. This happend on sunday the same day i posted this review. Am puttung the day just because the other staff was really good.

Popeyes delivered a top-notch morning experience with exceptional customer service. The lady at the counter greeted me with a warm smile, taking my order promptly and efficiently. The speed and friendliness of the service made a positive impression. Now, let's talk about the food—outstanding! The chicken was crispy and bursting with flavor, and the sides were a perfect complement. Popeyes not only knows how to make delicious food but also excels in providing a welcoming and efficient customer service experience. It's a winning combination that ensures I'll be coming back for more!

Well, it's a fried chicken, so when you are in a mood for something unhealthy, which tastes good, then this is a great option. Service is fast and staff is nice.

I just ate at this location and it was great! The food was great, the place was clean, and on top of that the customer service was great! I usually come here and this is my Go-to place to eat at since not only is it convenient for me since it's close to where I live, but also there aren't long wating times, food always fresh and warm, and just a very well put together place to eat out. Thanks to all the employees who keep this place together!

I usually get delicious chicken from that location but today I order 8 pieces of chicken 4 mild and 4 spicy
Unfortunately the mild one were cold and old and the spicy one were burnt from outside and raw from inside so I try to eat some and I threw some away then for the last 3 pieces I decided to go back to the location and show them the burnt chicken the lady replaced only 3 pieces and when I got home they were bad also, something is wrong with the chicken or with the person who is in charge of cooking it

Very nice customer service. Place is very clean. However the chicken tenders were a bit dry. I'll give them another chance

What used to be a great location had now become mediocre at best. Purchased chicken tenders and received cold food that had been sitting for a extended period.

Honestly the best Popeyes location in Hamilton! Food is always fresh and The manager and his employee was very friendly, generous and very welcoming, Will definitely visit again.

I recommande everyone the Popeyes is the best Popeyes ever the chicken is amazing and well cooked and the place is clean everything perfect

Honestly the best Popeyes location in Hamilton! Food is always fresh and staff are very welcoming and friendly!

Ordered food at 9: 25 pm for dine in with family, but they deliberately took so long to give our food and gave us at 9: 57 and told us that sorry u can't dine in as we are closing in 3 min, I say deliberately took so long because the food we got was literally cold not fresh at all my $40 went into garbage, never coming back to this location.
Thank you Ms Zobia for such nice customer service!

I hv bad experience yesterday went with family & ordered food at 9: 25 pm and Manger said ok u can dine in and gave food after 25 min and told u can't dine in & food wasn't fresh at all fries I hv to throw out. They want to pay them for trash food. Its not a pleasant experience don't bother to go this location it's waste of money & time.

Yesterday evening we got a take out for the very first time from here and today morning me and wife are sick with stomach aches and burning

Sofia the manager is awesome! They were closing and prepared mash potato to make every customer happy! Always friendly and welcoming!

Never go to this location, there nothing but stealing your money, like seriously I use to come to this location all the time and get tenders, and yet every-time i receive its cold, undercooked, and literally taste awful, however few days ago I got tenders from them again, and not only the food was terrible it gave me food poisoning. They don't give you fresh food at all, unless you yell at them and tell them physically too make you fresh ones.

With this being said, I am getting in touch with there corporate headoffice, with my concern this is my second time making a complaint cant wait to make a 3rd complaint. Also be getting in touch with the health of ministry, worst place to get your food from. Avoid this place at all costs. You will thank me later

This location is easily accessible. I find the food to be fresh. Parvinder does a great job and takes good care of customers. Gurinder was acceptional too. Keep up the good customer service. Thank you

I had Very nice experience and delicious takeout. The guy took my order nicely and respectfully, food was warm and freshly cooked. He called me back within 4-5 minutes with ready my order. Thanks to this Popoyes and specifically Sahil.

Excellent customer service and very friendly staff. The food is incredible, always fresh and served quickly. I am looking forward to returning again very soon.

The store is using all the precautions during covid-19. They are using gloves, masks and sanitizer. They are doing their best to maintain safety of all the customers. It's very safe to visit this location. Also, the quality of food is best. I saw one of the best customer service.

Can be a bit busy however great chicken and customer service was great from naveen zobia and priya

The staff serves fresh chicken unlike some other locations which keep it cooked. Had a great experience, staff was polite and helpful. Gurinder, Naveen and Priya understood my order and made sure I was served in no time.
Great work everyone!

I ordered a mini chicken sandwich the other day and this is what i got.how do you look at this and think its ok to serve to a customer? I'm highly unsatisfied and disappointed.the store wasn't even busy, i was the only customer.nothing but lazy employees.

When it’s comes to crispy, tender and juicy fried chicken, it’s Popeyes. They are generous in their chicken pieces. I love to get their family meals that come with sides.

Very good experience of dine in.very prompt service with hot and fresh food will recommend to visit here

This is a great location, excellent team, exceptional customer service and well maintained CLEAN place. Special thanks to Zobia, Priya, Naveen and Parvinder for being so professional and customer obsessed!

Usually OK but when the cook is on the phone in lobby and you get handed latterly a handful of fries becuse they have nothing prepared and you waited over 15min. Guys you are the only restaurant in the area that hasn't lost my business becuse of being cheap but maybe end soon. Let's not mentioned skipped asking a kid his order and went right to the women behind him assuming he was with her.
Should do 1 star but this is only 2nd time having a issue.

The food was served quickly and it was fresh. Must try the new hotie Nuggets and wicked shrimp. All worth it.

This location always has such great, fresh food that is made with love! The staff is super friendly and prioritizes the customer and it shows in the quality of the food.i would recommend this location if youre looking to eat good food and feel satisfied with your visit.

Best Restaurant Food I Have Ever Tasted. The Goast Pepper Wings are The Best. Everyone is Very Nice and Kind, My order took less then few Minutes, "Very Quick Service".

Absolutely amazing!
Excellent customer service and very friendly staff. The food is incredible, always fresh and served quickly. I am looking forward to returning again very soon.

Had a great experience today at the Popeyes on rymal. Parvindar, Tarun, and Naveen provided me with exceptional service and a great meal. Will return soon.

I would have given 5 stars but it took 40 minutes to get my meal. I went in on a Friday evening around 7pm and it was a zoo in there. The food did make up for the wait though. The Ghost Pepper wings were absolutely amazing and with a blast of spice. The food was of high quality and made for a great dinner.

Food was great, team was exceptional. Nice clean place and welcoming atmosphere. Special thank you to Zobia, Priya, Naveen and Parvinder for being so professional and customer oriented! Really enjoyed coming to this location!

So wish I could give this place zero stars 25 minutes for two pieces of chicken Jeezus people get it together never ever again.

Very slow service. Takes forever to get the order ready. It has to do with organizing cooking order and rhythm.

First time coming here (approx.) two weeks ago, the employees; two young ladies that appear to work the night shifts, have such an attitude because I kindly asked for fresh food - WHICH may I add, am entitled to as a customer putting my money into this franchise.

The second time coming here, I was already prepared for awkwardness due to the last time I was there and funny enough, the same young lady that made my order last time completely disregarded me standing at the cash waiting to order, and kept walking back and forth with the other 2 employees working with her on… 1 Uber order (?). I patiently waited for nearly 10 minutes until I finally asked one the girls that looked RIGHT AT ME; and continued to walk as the line was growing and i had to ask if I could order and she answers me like she was supposedly waiting on me. Working in customer service youre trained to greet the customer and begin taking their order/service. Please ladies, get a grip. I should’ve looked at the reviews, not to mention the food quality is 0/10 I almost don’t trust that the food was handled with any care whatsoever! Terrible terrible place. ORDER SOMEWHERE ELSE LADIES AND GENTS, it’ll be worth the extra drive I promise you that! Xo

The staff are always very friendly! Mina is always very kind and welcoming! She cares very deeply about her customers and tries her best to make sure everyone is happy! Wait times are always reasonable and love coming!

Day staff super nice and friendly, but night staff not so good.dude in the back WAS NOT WEARING A MASK (sep 11,2021 9: 00pm) the entire time i was there.careless and very selfish of him when YOUR OWN STORE mandates masks.resuming to work not washing his hands after taking a sip of his drink

Definitely would recommend this location to everyone! The food was fresh and customer service was quick! The chicken was crispy and made exactly to my liking! The team was extremely friendly and overall I had an amazing experience!

I ate the best chicken burger i’ve ever eaten, thanks to parvinder for her amazing customer service! Definitely coming back!

Love this popeyes! The food was very quick and came out hot! One employee, zobia, was so friendly and made sure that we had everything we needed! 10/10 would recommend!

Tried chicken and side orders at this location.
I am very satisfied with the taste and texture of the product.
Dine in area is spacious and clean. Customer service is very good. Try to offer best deals. Five stars for this location.

I ate the most in my amazing spicy chicken burger at Popeyes parvinder made it it was so good I’ve never tasted anything like that in my life the best thing I have ever eaten she needs a raise