Pro Physio & Sport Medicine Centres Capital Sport (Downtown)

This review is for Rebecca Labonte, Occupational Therapist. I was introduced to Rebecca after I was involved in a motor vehicle accident in which I was rear-ended by a drunk driver. Prior to this MVA, I had suffered multiple concussions and was battling active Multiple Sclerosis. As a result of the accident, I suffered a debilitating concussion as well as whiplash that directly affected the areas in which I have pre-existing lesions.

I had never previously worked with an Occupational Therapist, but quickly found the immense value of doing so, especially with Rebecca. She quickly made me feel comfortable through our preliminary phone calls while working to understand my specific concerns and weaknesses because of the accident. As I progressed through my insurance, my case became extremely difficult to manage as it pertained to benefits and often required extensive documentation and medical opinions. Despite this, Rebecca always went above and beyond for me regardless of how difficult my case became. While many practitioners would’ve shied away from my case due to the complicated pre-existing health problems, or difficulties with insurers, Rebecca leaned into the challenge and developed a treatment plan that saw me achieve tangible results in my healing journey.

I can’t emphasize enough how fortunate I am to have crossed paths with Rebecca – her support was invaluable, and I have her to thank for a large portion of my healing. Incredibly, Rebecca managed to do all of this remotely which speaks to her dedication as an Occupational Therapist and love for what she does. In no way did I feel as though I had a lesser experience due to it being remote full time.

I urge anyone who is reading this who hasn’t heard of Occupational Therapists, or perhaps doesn’t understand what they do, to research and consider this type of practitioner as part of your holistic healing team. Rebecca was able to help with my concussion, emotional aspects, physical issues through ergonomics and workplace adjustments. There wasn’t anything related to my MVA that Rebecca wasn’t apart of and that is a testament to the work Occupational Therapists do.

I would recommend Rebecca to anyone. It is rare that someone finds their career calling but I suspect that Rebecca has, and it is a benefit to anyone who needs a standout Occupational Therapist.

Had surgery for my Heel fracture last year, still I have small problem to walk, a bit limping so had session with Leenesh Khadilkar and he did the magic. Very Knowledgable and dot to the point suggested some best practises and the exercise.

For several months over the summer of 2023, I received physiotherapy treatments from Pro Physio & Sport Medicine at their downtown Ottawa clinic. During that time I was regularly attended to by Anjali and her team-members Warisha and Elias. I would like to take this opportunity to thank them for their great work. They were always attentive, professional and very positive. Thanks for the amazing job you do!

I came to this clinic suffering from intense neck pain and lack of mobility. It didn't take long after starting treatment for me to notice a great overall improvement, and now I can say the pain is very infrequent and mild. My big thanks to Leenesh for the professional, knowledgeable and friendly care he has provided for me. Top notch!
My appreciation for the front office staff, personable and efficient.
Thank you all!

It was a pleasure working with Leenesh and the team in terms of my right shoulder injury. I am really satisfied with my care and my questions were answered. Even if I felt impatient with my recovery time, the patience and support I needed was there for me. Thank you to everyone in the team! Definitely recommend this place at O'Connor St.

I had the pleasure of working with Mark to overcome two separate back injuries and he has been nothing but professional, respectful and patient. Through the ups and downs of the treatment plan, he listened to my concerns and validated my concerns. I am so thankful for Marks compassion and sense of humour for getting me through the recovery process. The whole team at Pro Physio is nothing but a joy to be around! Thank you again Mark and team!

I started coming here to recover from a back injury and I would highly recommend it. Everyone is super friendly and personable. I've been working with Mark, and he's very knowledgeable and great at his job. I'm really active and he had me back to my normal lifestyle ASAP

Leenesh and staff are professional, respectful and knowledgeable! I always look forward to my session.

My daughter had treatment at this location for over 5 months. Brent Burton who treated her was fantastic. The one star is for Elias who was at reception, very rude, had a very bad attitude, all for an error made on their part. Leenesh, who helped after listening to Elias being rude was very professional and respectful. Five stars for a fantastic job helping my daughter but less than one star for attitude on part of staff. If someone is not able to help they should not be at reception.

I came here with terrible physical and mental disorders and I never expected to be healed that fast and easy. In this clinic, you can find great team work that work hard and pay attention to your health issues. Specially Mr. Leenesh Khadilkar as a physiotherapist and Mr. Rob Tyndall as a Occupational therapist and Dr. Brand as a chiropractor. I really recommend here and My fiancé changed her physiotherapist and Occupational therapist from somewhere else to here. I should not their lovely receptionist as well.

Leenesh and the rest of the staff were incredibly nice and helpful. Had a bad knee injury, was able to get back my movement with them.

My son sprained his ankle badly. Mark was great, he realized quickly that we had the wrong diagnosis and shifted treatment immediately, which helped speed the recovery. Definitely recommend Mark as physio.

I have had the pleasure to receive treatment from Mark the past few weeks. Due to a motor vehicle accident, 2 of my fingers were fractured and lost mobility due to immobilization post injury.

The staff at the clinic helped me in filling out all the forms for my car insurance. Mark drew out a plan for my fingers to heal and get my mobility back. This treatment has included massage, acupuncure, and a few other methods. Throughout all the steps that had to be taken for my recovery, Mark has made it very easy to understand not only the reasoning behind his different treatment options, but also where I was at in my recovery. He made it simple to understand the reasoning behind the pain I was experiencing, as well as what is normal and what is not - this has been very much appreciated.

The clinic works as a multidisciplinary team that help each other out, and they create an environment that is very enjoyable. I strongly recommend this clinic and Mark as a physiotherapist.

When it comes to care and excellent customer service Pro Physio Capital Sport truly has earned the gold stamp standard. I arrived at the clinic on the heels of a car accicent causing injuries to my head, neck, back hip, leg and a concussion. Although, I didn`t know what to expect when I entered in my raw emotional body falling apart state I had some level of expectation but they exceeded this consistently by making me feel like I wasn`t just another number. They were supportive, kind, patient and took the time to explain to me every step ; such as paperwork, multiple exercise regimes, the use of materials, the rehabilitation process and continued to do so, until I understood it, as opposed to being just another client to be ushered through a process and left to my own devices. In their eyes, I mattered and they validated those feelings throughout my recovery process.
Mark Antonious and Rob Tyndall have been instrumental in my healing journey. Mark goes beyond assessing and treating the physical damage. His holistic approach to embracing new techniques, ability to quickly diagnose the nuances within all injuries associated with pain, continuously honing his skills, and resourcefullness makes him excellent at his job. Then mixing to that a combination of humor, empathy, kindness and ability to read non verbal cues in someone`s state sets him apart. He is the reason I am on my way back to dancing, slowly running on the track but most importantly the reason I kept body, heart and soul all stitched together. Rob Tyndall is the backbone in my returning to be happily driving again. His sessions were filled with new skills, creative techniques, and materials to help me through my concussion and my overwhelming fears and concerns. His fun, high spirited, honnest down to earth approach sets the bar high. His passion in advocating for a client and his heart puts him in a league of his own. My story would be so much different had I not received all the support I had through this clinic. I highly recommend Pro Physio Capital sport!

After almost giving up, I started booking with Mark at the O'connor location. He quickly identified the root cause and ultimately resolve the issue.

After years of trying so many other treatments to alleviate severe neck pain/migraines, I have finally found one that is helping me tremendously.

Eimen, my physiotherapist, has impressed me not only with her professional knowledge and treatment, but with her dedication to providing the highest level of care to her patients.
After my first assessment appointment, Eimen designed a treatment plan that involves manual therapy, stretches, cupping, and tens and heat therapy. She has been able to tailor each session to suit my needs and pain level, and has continued to kindly encourage and provide advice for maintaining my progress.
Within a few weeks of treatment, I noticed a greatly reduced need for pain medication, increased flexibility, ability to work longer hours, better concentration, and more restful sleep.

Overall, I feel a *massive improvement* in my quality of life and I'm more hopeful about my future health. Thank you SO much Eimen and Pro Physio team!

Have had several physio sessions here with Eimen. She is extremely professional, knowledgeable and courteous. Rest of the staff is great as well. Highly recommend their services.

Best Physio location I have been to at centertown! Went for my knee and shoulder problem. Highly recommend Eimen. She is awesome.

I had incredible experience! The team is professional and kind. I feel always welcomed while my chronic back issue has been improved a lot since I started my treatment here.

Great physiotherapy clinic. I was seen by Mark for a hamstring overuse injury, he explained everything thoroughly, and focused both on the site of injury as well as other areas of the body that may be contributing to the problem. Thanks to his treatments I was up and running again within a few weeks!

I highly recommend this location. I've been coming here for a couple months after a car accident. My Physiotherapist is Leenesh, he is very polite and friendly every time we meet and has significantly helped reduce pain in my neck, back and arm.

I had multiple injuries affecting my knees and back related to myofascial trigger points when I started my sessions with Eimen six months ago. She put together a program combining exercises, manual therapy and cupping that reduced my pain significantly. I am able to sit comfortably during my hours at work for the first time in 6 months. She was able to adjust the program and offer alternatives based on my physical limitations at any given time. I would highly recommend Eimen to anyone experiencing chronic pain!

All the staff I've interacted with at Pro Physio have been helpful, friendly, and professional, even when my appointments have been scheduled at the end of a long day.

Marc is an exceptional physio, I could not be more happy with the treatment I have received so far. He was thorough in his assessment of my injury and did not jump to diagnose the problem but instead identified the bigger issue and created a treatment plan to treat the root cause and not the symptoms. I absolutely recommend him for anyone looking for a friendly, professional and extremely knowledgeable physiotherapist!

I highly recommend this place to anyone searching for physio, ostheo or massage therapy. All staff are professional and effective in my experience.

Thank you very much
For helping me to recovering from my nerve pain
I FOUND VERY HELPFUL EXERCISES ON MY PHONE WHICH REMINDED ME HOW TO DO AND STRENTHED MY NERVE

I had a sprained ankle that turned to be really bad. I was very tempted to go to physio because I didn't have a good experience with another physio before. However, coming to this physio is one of the best decision I have made. Everybody at this physio is very nice. The lady at the reception is very friendly and kind. Especially the doctor who treated me, Mark Antonious, is very professional and knowledgeable about the treatment. My ankle swollen went away real quick after the treatment. Highly recommend!:)

Worked with Mark and Vivian, very helpful. They know how to assess the full body. I am definitely getting better.

Decided to go to Pro Physio Capital Sport because of a referral I received from a friend. I would recommend this clinic to anyone considering physiotherapy. Clean clinic, organized, friendly staff and knowledgeable physiotherapists.

I’ve had the pleasure of doing rehabilitation with three of the specialists at this Physio clinic. I highly recommend it for regaining strength and mobility. The staff’s knowledge supersedes that of other therapists I’ve previously worked with.

Mark provides exceptional service and is extremely experienced. He loves his job and strives for his patients to get better.

The staff here is so well organized and friendly, everything is done with a sense of professionalism. You can tell that each physiotherapist in the clinic has been well trained and knows what they are doing. Since being in their care, I have seen dramatic improvements in my injury! Thanks Mark!

I love there work, very caring and professional. My physio Vivian is the best.
I really thank them for my recuperation. I do not have pain and I am walking much better.

The service at Pro Physio was professional (including admin folks). They are knowledgeable & experienced – Mark A.was able to diagnosis my issue right away. I felt a quick improvement of my issue which I had for over a month. I wish I had gone sooner!

Even though I live in the west end, I go downtown to this clinic because they have the best staff! For massage therapy and/or ostheo, Andreanne is a miracle worker! My hip has been out for quite a while (prolonged by COVID) and I have gotten used to being in pain all the time. But after 2 visits with Andreanne, I am amazed at how much better I feel! So if you are in pain, don't delay going to get help because of COVID. The clinic is open and has very strict COVID procedures. Very friendly and knowledgeable staff! They even have virtual appointments for people who don't feel comfortable going in person.

I've been doing physio here for the past few weeks with Theo Calligeris for my lower back, and it's been an awesome experience. He explains everything he does in a way that's easy to understand, and is also super friendly and attentive.

The receptionist is also very nice and tries her best. I've seen her run after customers that just left to make sure they claimed their free parking.

I have recently started seeing Leenesh for physio therapy treatments and he is very knowledgeable and professional. He always does a good job. I would recommend his service, great experience thus far!

Man, Theo is awesome! I could not be happier. He really knows what he's doing and has mastered his craft. He's seen it all and has all the current information. 10/10 Ask for Theo.

Wonderful people! They have helped me so much over the past few weeks to get through a sports injury.

I have had a shoulder injury for over two years and have been in and out of physio with little progress and feeling as though this would just be something I’d have to live with. Then I went to Pro Physio and Sport Medicine. Just after three sessions with Mark, I am feeling relief and more mobility in my shoulder. I am hopeful that I will regain my strength and be back to my activities at my regular intensity before I know it! Highly recommend this physio clinic!

Very unprofessional. They booked my appointment for 7: 00 a.m. But didn't even open the doors until 7: 15 after I got in it took another 10 minutes before someone saw me.

I've been taking physio therapy via video call with Mark Antonius, and I am willing to say he is the most capable health professional I've ever encountered.

Thank you so much to Leenesh Khadilkar and the awesome team at Pro Physio Capital Sport for taking such excellent care of me. I also wish to express my sincere appreciation to Maria for her wonderful organizational skills and positive demeanor.

Leenesh is a very caring and collaborative professional. As a physiotherapist, he is knowledgeable, very patient-oriented and always pleasant. These are qualities that I do not take for granted given my past experience at a different physio clinic. During the COVID-19 pandemic, Leenesh has easily found creative ways to manage my post-concussion syndrome and whiplash virtually (online). At the clinic, he and his colleagues are scrupulous about respecting health protocols in order to keep us all safe.

For these reasons, I highly recommend Leenesh and the team!

With gratitude,
Barbara Hennessy

I found PRO PHYSIO to be an excellent clinic. The therapist are very good in helping people with they're problems. I have been going here for sometime and my neck, shoulders, elbow, and lower back (Sciatic nerve). I am very pleased with my progress, and I'd like to
thank my therapists for all they're help in getting me to where I am at now.

In the past I have been to three other clinics and this one is the best. I recommend this clinic to anyone needing Physiotherapy for in my experience it is the best.
Try it and I am sure you will agree with me!

I've been with them for over a year now, and it's been a great experience! I've seen a huge improvement. I highly recommend them.

I had a great experience with Mark at Pro Physio, he was very knowledgeable and was able to Diagnose me properly the first time. I had previously gone to other physio’s who had misdiagnosed me and just sent me home with some exercises to do. Mark really took his time to make sure I felt comfortable and knew what I was going to be doing at home and then he explained to me what was going on with me. Before coming to see Mark I could barley finish a work day with out feeling pain and would be sore the next day but after just one session with him I was able to go a whole day at Work with no pain! I want to thank Mark and the whole team at Pro Physio, they were very welcoming and professional.

I started coming here because my knees hurt, which I thought was caused by overuse at the beginning of the pandemic (stress-relief running anybody?). After my initial session, Mark suspected it was more because of my working-from-home ergonomics. A month of weekly sessions and some home stretching exercises confirmed his suspicions! I'm on the mend and able to head out for short runs again!

The pandemic measures in place at Pro Physio are great! The staff is friendly and efficient. Mark knows his stuff, communicates his reasoning behind every stretch or technique. Overall, this is a great place to come to and I can't imagine going anywhere else from now on!