Procare IDA Pharmacy

I absolutely adore this pharmacy. I transferred from the nightmare that was Shoppers Drug Mart a few months ago and I wish I made the decision sooner. The team here goes above and beyond. They are always quick to process medications, they remind me about my refills, ask if my other medications are running out, the phones are consistently answered, and its super convenient that they deliver! Wether on the phone or in person, they are always caring, helpful and friendly. This pharmacy is exceptional. I highly recommend this place!

I was recently prescribed a medication that has been difficult to acquire due to production issues. I called 3 different Shoppers Drug Marts in the area including one that I have used for years. Only one could be bothered to even answer the phone. I asked if they had the medication in stock and they said they did. I headed there first thing the next morning only to be told that the had none. I explained that I had called the previous day and was assured that they did. The pharmacy assistant rolled her eyes and said, “Well we don’t”. Later that morning after visiting Alpha laboratory I noticed on my way out that there was a Procare IDA pharmacy in the building and thought I would ask there. Well Mohamed was AMAZING! He explained that they did not have any in stock but would try to source some for me. Two days later I have the medication I need. This is a small, friendly and efficiently run pharmacy. I have transferred all of my prescription medication needs to them. If you are looking for top notch service, this pharmacy is for you! Thank you Mohamed for being so helpful!

Michael is an amazing pharmacist. I have been diagnosed with the shingles virus. Micheal has been there from day one. He has been there from day one. He’s offered so much support and kinship. Never hessite to visit his pharmacy. Micheal is on his own amazing… but let’s not forget the office staff which make miracles happen!

I went to the kids section and everything was well-organized, all the products were available. The employee working did a great job.

Last week i came here with my mom, and the lady who works there was very knowledgeable and helpful. And everything was clean and available.

Staff is helpful and knowledgeable and owner/pharmacist is a great guy who always takes the time to explain my medication/dosage/side effect. Very smooth process dealing with insurance for covered prescriptions.

The customer service and support is out of this world amazing! The whole Procare Team, Mike & Mo are exceptional!

Excellent service buy the staff, the lady working there was very welcoming and ethical. Helped me with all my quarries the questions, the store is very clean and well managed too. Recommend everyone to visit.

Michael and his team at Procare Pharmacy are extremely helpful and knowledgeable. My family thanks you!