I had a Great experience with Public storage. Very affordable and convenient. Latha and Sumeet did a Great job for the smooth sign up process. Highly recommend it.
Latha was very helpful and friendly. She made the process very easy. I came with my 2 kids and she was very kind and entertained the kids. Thank you for your help!
The Public Storage team represents among the highest levels of customer service I have experienced. Property manager Sumith have excellent service and solved my temporary storage problem. Thank you
I highly recommend this Public Storage (5010 Timberlea Blvd Mississauga). The staff is very friendly and helpful and the storage unit and facility kept clean and safe! The cost was quite reasonable for the size of the storage unit. I was with Public Storage for many years and have only left now because I am downsizing as I prepare for retirement and will no longer require the unit. Thank you for the wonderful service!
My first time to actually rent a storage place and they did not disappoint me. Palak and her team are just amazing. Everyone was very helpful and accommodating, genuine smiles on their faces, and sincere in their wanting to help out and giving you the best options. I would totally recommend this location to anyone needing storage. Keep it up guys!
Amazing staff. Extremely helpful. Worked with me to find the best storage locker for my needs & worked with me on payment schedules. Customer service is 10/10. I definitely recommend coming here if you have any storage needs.
This is my third time using public storage over a 25 year span. The units and services have been consistently top notch. This time in particular I was very pleased with the spacious drive up unit as well as the ease of renting it and vacating it.
I had a storage for over a year, ideal location. Management is nice and cooperative and always able to help and find ways to serve better. Special thanks to Vishal who always helped me whenever i need him. 5 stars
We rented a unit here, we received a warm welcome from Athira, Vishal and other staffs working in the front. Units are nice and clean with all security systems in place. We recommended to our friends as well. Thank uuu all for your team work
I recently rented a storage unit from Public Storage - Timberlea, Mississauga location. It was my first time renting public storage and at was an excellent experience. Without hesitation, the employees went above and beyond to provide quality service, including honoring a deal that had recently ended. A special thanks needs to be given to Jiha, Athira, Vishal and Palak. It was obvious that their primary concern was ensuring I left satisfied with the deal and service provided. I would highly recommend Public Storage for your storing needs, especially the Timberlea location.
Rented a storage locker at the Timberlea location in Mississauga. The assistant manager Krupa was such a pleasure to work with. She had reviewed with me over the phone and arranged the next steps to secure my unit. In person, she made the whole process simple and easy to understand. She took me to the unit and she has a helpful and kind customer service.
Nice and clean facility. Krupa was very professional, walked me through the units and explained the terms nice and clean. She and her colleague were accommodative of my requests and answered all questions politely. Great people and great place.
I just wanna share that rented a storage space here, and it was really easy and efficient. I was service by Nikita and Jaspreet who walked me through the whole process very friendly and helpful. I would really like to recommend this public storage company. Good prices with good deals and excellent services. Muchly appreciated.
Vishal is one of the nicest customer service ever he’s so nice and professional he always smiles and helped me explaining everything he’s so patient thank you very much vishal
A BIG thank you to Tyava & Fenix for their outstanding customer service today! We are shuting down one of our warehouses and needed three units to move some equipment into for a few months. They were able to select the perfect mix of sizes/access/location to meet our needs at a great price.
Amazing customer service! Lola and Debbie was very warm and welcoming made me feel like I was leaving my stuff at a family’s instead of storage. Keep up the great work!
People there were great. No complaints Have now moved out of storage. Staff is great. They know how to deal with a situation. I have nothing but great things to say about them. Thank you Public Storage for your service.
Very pleasant and organised. Following all protocols of covid19. Very efficient team. Customer service was excellent. A special mention about Lola and Vishal.
Updating my review to reflect on my opinion upon departure as a customer.
I'm deducting one star for the ridiculous swing in temperature from winter to summer. I understand that I rented a non climate controlled unit, however that doesn't have to mean zero attempt to make the buildings bearable to be in. The facility could benefit greatly from a minor amount of heating and a minor amount of air conditioning.
Half star deduction for the extra strong adhesive placed on my self provided lock without my consent. I've tried a number of chemicals to remove the adhesive but it won't budge. It is entirely unnecessary to place a branding sticker on your customers' locks. You have records of who has rented which units.
Other half star for the insecure payment system. The "password" to login to the payment page is sent unencrypted, and if intercepted, provides both my unit number and access code. I also didn't like having to provide my credit card number over the phone to update the automatic payment.
I suppose if you're storing items here for a short term then the temperature wouldn't be a big deal. I was using the unit as if it were a garage and I made frequent trips there.
Customer service agents at public storage were very professional and polite. They took their time to ensure that I was satisfied with what I needed and to explain all details carefully. I received the best benefits for my unit.
These guys are very helpful, Excellent service, just from moment I entered in. Professionals. Rent is reasonable. The facility is clean and secure. I will highly recommend this facility to anyone who is looking for a storage.
The help I received from a young man in here was amazing, very polite and extremely friendly, made sure every last details was explained. This made the experience very comfortable in a time that stress was high, so thank you.
Great service from Eugene and Vishal, very friendly, take you through the process to understand each and every aspects, would highly recommand, one of my best customer experience! Keep up the great work
Professional service, friendly and helpful staff both on the phone and in person, clean facilities, easy transaction with no hidden fees and convenient location. Would recommend
Staffing professionalism is exceptional and they well versed on their services offers. Excellent experience and excellent deals. WOW 3 months at 50 percent off. Best storage facility offer throughout all my searches. Facilities are safe and secure and very clean. I highly recommend Timberlea Blvd for any storage space required.
So I ended up getting a locker here due to a snowstorm when I was moving. Very accommodating staff willing to help you with getting things straightened out. Special thanks to Deepika for walking me through the contract so patiently.
Liars very unprofessional staff dont know how to add always looking to steal from there customers they gave my information to a party that dosent even rent from them I highly recommend you stay away from this place unless u dont care about your information being shared to other people then your self cant even get copies of documents u sign very bad staff when u call them out on it they hang up the phone on you stay away
I stored all my personal possessions here for 5 years while working abroad. I was totally satisfied with the experience. The security and the service was all that I needed. I wish the price would have been a bit lower and the building a bit warmer in winter. But I think this was all normal for the kind of storage I needed.
Great experience through out our entire time. Clean facility, snow always cleared. Never had any issues, the customer service and staff are always smiling, friendly and willing to help. Thanks a lot, will be back when I need a unit again.
Ghadeer (assistant mangaer) was very helpful & professional. She explained in details all the requirements needed to rent a storage space. I will definatly return to this location and and rent again.
Not my first time using this Public Storage location and have always had exceptional service by very knowledgeable staff. They give you that personal touch that shows they care about their customers. I've sent my son, daughter, and sister there through the years. Highly recommend them.
We have been there today and we are very pleased with the visit. We were taken care of very professionally by great workers that is Lynne and Udeni. Very nice, friendly and helpful. We recommend this place. Ela and Aisling:)
I have rented from Public Storage in the past and expected nothing less than excellent service. In dealing with renting another unit at a very short notice, Lynne at the Timberlea location was very kind and accommodating regarding the unit I required and the amount I was willing to spend. She came through with flying colors without hesitation.
I must thank her for being very professional and extremely helpful.
I would highly recommended this location for anyone in the immediate area, no problems and no issues.