13 December 2023 15:02
Great and professional service. Clean and organized facility. Thank you Baliks for walking me through the entire process!
29 September 2023 4:42
Balik and Nafisat are more than being professional. They understand customer service and answer all my question perfectly. 1 million stars to them. Am happy and all thanks to them.
18 April 2023 18:51
I’ve been at this location for approximately 10 years. I e had opportunity to move however, the staff at this location is absolutely amazing I wish I could take them with me Paul Krupa and baliks all great and very helpful. OK but at this location for approximately 10 years and opportunity to move everywhere the stuff at this location is absolute Omai God absolutely amazing and I wish I could do both of them for Paul Cooper and Balis all great very helpful but OK this location in approximately 10 years oh my God Santa
15 April 2023 15:43
These guys are great, they are no nonsense and they don't increase your rent every month like some companies. 5* service.
09 April 2023 0:29
Athira, at the front desk, always offers excellent service, very helpful with all my question
04 April 2023 18:08
Paul showed me the unit and I loved the ride. Athira is excellent in presenting their rules and regulations, smart and straightforward. Best of luck and enjoyed service
03 April 2023 12:11
Im Lewis Lurestein renting with arrow since 2020. To be honest, an extreemly satisfied tenant so far. Anytime i come to the office they treated with a welcoming face. Thank you and Appreciate Athira and Paul.
20 March 2023 19:12
I had a wonderful experience with the front desk staff at Arrow. I usually come to help one of their clients with moving their contents. I needed storage immediately, so I went to check their prices. Athira gave detailed information and recommend Scarborough which was my closest location. I met them again this week and had an amazing chat. Thanks to the public storage staff.
20 March 2023 2:21
100% satisfied. No one can Beat their service at all. Athira was very patient throughout and detailed oriented. Baliks was helpful throughout
20 March 2023 2:20
I stopped by today to register for a unit and both Paul and Anthonio went above and beyond to ensure I had a good experience! They were both friendly, helpful and informative all while being professional and helping me find exactly
07 March 2023 22:12
Amazing services. I am using this place from last 2 years and everytime my experience is wonderful. Athira and balkis are so much helpfull and cooperative. Strongly recommended
22 February 2023 20:33
Customer service was excellent, from the day I did reservation. Athira thank you so much for helping me and being kind.
30 January 2023 22:50
Athira did a rental for me️ fully satisfied with her service. Sukhreet showed the unit️ very friendly. Nice people like them are very helpful for customers. Don't worry about anything.please go to them always and they will help you and make your day.
I know Athira, a few months ago when I made a reservation but she still remember me. Ma mamia they deserve a lot more.thatk you very much. Happy day
22 January 2023 16:08
Just rented a storage unit and I gotta say I’m very satisfied with it very clean, also I gotta Chandana for his service and help, very kind and helpful.
20 January 2023 11:57
Very good customer service, friendly, thanks Athira, Anooshka, Baliks.
I owe these ladies lunch.
17 January 2023 11:50
Great team. I’ve never had a storage before and everyone was quick to assist in making sure I was throughly explained all of the conditions and terms of a rental unit. Thank you all for your assistance and I look forward to this experience.
11 January 2023 8:10
Had a great experience dropping off my things at Public Storage. The team was kind, patient and very flexible. The facilities themselves were clean and spacious. I would highly recommend!
06 January 2023 14:49
I have had an excellent experience with Athira. It was my first time with public storage. I was so confused before coming here, but honestly, they make it so easy for me that I'm now stress-free. Very good customer service.
26 December 2022 17:55
The service was above and beyond! Great front line workers Athira and Paul for the amazing work with US!
11 December 2022 8:00
Great staff and easy to deal with. Prices were the best after ae shopping around and definitely the cleanest storage I found.
09 December 2022 15:56
The sweeper tour broken my lap top HP I ask for price of it as I have to be in BC can't rent storages.
19 November 2022 2:19
Our visit to Public Storage was very positive. Received prompt service, great deals and clear explanations from Athira and signed up on the spot. Paul was very helpful and considerate; he showed us the available units, made some suggestions in order to ensure that the unit we decided on was the right one for our needs. Customer service was A1!
14 November 2022 11:49
Baliks, Anooshka and Chandana
Thank you so much for all your help. Your patience and professionalism is very appreciated
05 October 2022 21:22
Paul Walker and Athira are wonderful people, who went above and beyond in giving me the best of service. So happy to have meet with them. Thank you!
17 September 2022 8:57
The customer service at this location is super great, and thanks to Athira who take good care of me. The golf cart drive was amazing
10 September 2022 22:13
Excellent customer service. Support on getting storage based on my needs. Baliks and Chandana show me the options and explain me all the details. Highly recommended.
30 August 2022 10:27
Public Storage was easy to work with from reserving the right locker over the phone to explaining all the details when I showed up in person. Communication and explaining details was perfect. I would highly recommend them to anyone.
24 August 2022 1:06
Wow wow wow.amazing people. Athira is so much kind and knowledgeable.efficient emoyee. Baliks is also amazing with her other customers.
10 August 2022 13:44
I rented a unit at Public Storage for 5 years and always felt that my belongings were safe and secure. The facility is clean, air conditioned and the staff are very helpful. The keypad at the main entrance makes it easy to enter and exit the property and online bill payment options makes for a smooth payment process. I would definitely use Public Storage for my storage needs in the future!
28 June 2022 18:25
Balik’s the property manager was great, super helpful, kind and very very sweat. When I came in to put the lock I didn’t have any of my info and she remembered exactly where was my unit. She was even kind enough to drive me to my unit in the golf cart. Good drive and crest customer care. Sweat gal
08 August 2021 2:26
Great service, and great specials.friendly staff everytime and love getting their specials on storage. Public Storage.my ONLY CHOICE FOR all my storage needs!
25 July 2021 7:32
Prompt friendly service! This is my second season parking my camper trailer and I went back because of the service. They remembered me and accommodated what was needed.
17 July 2021 11:31
I highly recommend Public Storage. Faried, Shayan, and Chandana were absolutely incredible. Faried was super easy to talk to and work with; not only did he give us 5 days of holding the unit to see if we did need it, he ensured a great price, gave us all the help we needed, and made sure we had all the access we needed to move in. I highly recommend using this company for storage (:
09 July 2021 0:17
Management is good, they keep things professional and to the point, Public storage is best in business when it comes to half the price for first few months.
26 May 2021 14:43
Very nice people, they explained well about the storage and rates, I'm happy with there service to us.
05 April 2021 5:22
We rented a unit from public storage today. It was a good experience.however.you must ask for the discounts.otherwise they won't offer it.as in my case. I rented before.as well.and paid full price.because. I wasn't aware of the discounts. I recommended to my friends and family.besause I feel they are honest and forthright. Thank-you.
17 February 2021 10:10
Very professional, thorough and friendly staff.

Very clean.

Easy access.

Well lit.

Great security. Secure access gate, video surveillance of entire property and buildings. Well maintained. Highly recommended!

It’s worth it to store your items here even if they’re more expensive than the other guys.
16 February 2021 5:09
I was greeted with total manners and great respect.i used the arrow Rd location. Farid the manger Is always kind and his assistant Cheyanne always smiling. When I have a question they feel like a family member. I am not used to storage world, so even a kind and patient response is truly helpful. (I can ask alot of questions lol) thumbs up for arrow Rd and finch location. West Toronto.
29 January 2021 23:53
Big up to PAUL he was humble and had a great attitude towards everything he help me get into my unit when I forgot my keys all the way in Windsor, great people good place.
30 December 2020 11:49
Public Storage Arrow is the best among all the storages, the branch manager, he his an amazing person, he ensure everyone is happy with excellent service. Thank you to all the staff in Arrow branch.
24 December 2020 17:16
Getting a quote was easy. When we arrived to see the place, Faried was very helpful and nice. The paperwork was a breeze. Questions were answered expertly. Price was reasonable for the first 3 mths. Don't understand why it needs to double for the next 3 mths. That's why I rated a 4 not a 5
29 October 2020 9:28
Great staff.was understanding of my situation and helped me throughout the whole process will definitely recommend anyone to this location.
16 October 2020 9:59
Service was awesome. People who work there are awesome. You got a problem they work with you. Their service is 1 of the best.
18 September 2020 13:25
I love this place. So organise prompt in response to customers. I watched the whole customer relations and interaction the very first day i was there. I enjoyed it. I forgot the name of the gentleman i met there, though he said he was from south Africa, his customer service was so exceptional. I live all the staffs, they always give me the help i needed always.
28 August 2020 3:42
Great friendly staff, explain all locker sizes, pricing, and show u all locker sizes u like before u commit to locker.thanks guys
keep up the great work.
28 March 2020 16:28
They wrote to me on Wednesday February 19 and I called the location and wrote to their Ombudsman (see their website) shortly after that via email and still no reply. For example, I asked for a copy of the contract I signed and they have not sent it via email, so my lawyer could review their demand I move on short notice, etc. I have spent thousands of dollars on rent.
24 March 2020 12:41
My husband and I were greeted with a young man who I couldn't understand very well his english was terrible and there was a strong communication problem between us, He got loud and wouldn't listen to reason, I then asked the young gentlemen beside him for help, he immediately know what I was indicating and tried to explain it to the other man he in turn raised his voice to the man named Paul and at first wouldn't listen to reason, very unprofessional, The man "Paul" handled the situation with respect on all sides and because of him I am truly happy He has great manners and takes time to explain even to the other man who I could not understand.
Sincerely
Rosemarie Raill
21 March 2020 11:25
I will highly recommend this place for everyone, it's the best of the best thank you very much for the great service I appreciate it so much
24 January 2020 13:27
I give the 5 for specially Mr. Farid for his good work. If he leaves this job we will be diappointed.
03 January 2020 1:50
I visited Public storage for the first time. Alex and Chandana took care of us and explained us so well we decided to do the rental as the promotion was excellent. Strongly recommend Public storage and if it's in North York, Please go first to Arrow road location.
09 December 2019 14:27
Highly recommend this place and staffs very professional. They explained the contract and agreement prior to signing. Very friendly and honest, that's all I could asked for. Thank you!
12 September 2019 11:55
The best service from Ghadeer and here stuff
The best location
Friendly guys

Thank you
05 July 2019 3:05
The staff at the Public Storage at the Arrow Road location were exceptional. The were always helpful and informative but were very pleasant to deal with. It is nice to see happy employees. I would highly recommend this location because of the great staff!
25 May 2019 19:35
I had no idea about storage facilities and my experience with Public Storage was excellent. Leaving Montreal to collect a few items from my sister who was downsizing I had expected to pack the household items in my car. Unfortunately, it was too much and with the snowfall, I wasn't feeling the energy and preferred to do so when the sun was shining.
I went to the office to ask a question and Dana, Faried & Saad were so professional and efficient that I was overjoyed. Dana was super nice and even brought back my childhood memory of taking a ride in the golf cart to show me just the correct space I needed. Then the paperwork was done so efficiently that I was able to breathe and drove home feeling at ease since my first option was to rent a van from Uhaul. The Public Storage team made me smile as they were a very professional and caring group. I want to wish them continued success in their daily tasks working with the public as they are a people's person.
18 May 2019 6:00
Helpful staff! The best customer support in person and over the phone I've ever seen. Definitely would reccomend.
10 April 2019 0:11
Hi how r u? My name Daljeet singh and I'm rent public storage there 2nd time and I'm feel like there safety and security and big thing I'm feel there happy and all storage room new and clean and space too much for truck and trailer sometimes bringing in side and storage staff drop there in storage room and no buddy camplain about park there trailer sometimes and move slowly slowly staff for storage and everything good there I'm feel happy and secure security and safety everything good and thanks for giving for public secure and safe clean and good location public storage really appreciate for this thanks for your and have good experience and beussnes this new year take care.and bye for now
14 January 2019 12:54
Storage
Good location
- convenient 3min to highway 400 North and South.
Good prices
Good size lockers storage.
Good security
02 December 2018 5:18
Saad is a very good Man. He was really helpful and made my moving so easy. Thank you so much Saad

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