14 July 2023 2:32
Here is a message to the sales manager of QBD company.
QBD is a company which done supereme job in Manufacturing, Design, Engineering and a disgusting job in customer service. I have tried to email the company and I have tried to submit a form on their website. But till now, there is still nobody contacted me yet. When I called the number of the reception of QBD compay and I said I am looking for a sales representative to talk with me. The reception lady said she will not give me any information about any sales person because they are working from home. Finally, I have to try to left a bad review on the map. Hoping someone in the company will read it.
QBD is a company which done supereme job in Manufacturing, Design, Engineering and a disgusting job in customer service. I have tried to email the company and I have tried to submit a form on their website. But till now, there is still nobody contacted me yet. When I called the number of the reception of QBD compay and I said I am looking for a sales representative to talk with me. The reception lady said she will not give me any information about any sales person because they are working from home. Finally, I have to try to left a bad review on the map. Hoping someone in the company will read it.
24 February 2023 7:27
Was looking for parts for an older 2 door fridge. Manbir was very helpful. Good communication and went well above expectations of customer service. Couldn't be happier dealing with this company.
25 August 2022 2:59
Rude shipper. Indian old guy with turban has no etiquette how to deal with person…
08 September 2020 16:06
Very exceptional customer service. Great website to search your parts and quick response and shipment. Couldn't have asked for a better transaction!
31 July 2019 9:47
To be honest the communication within the company needs to improve. I email them to order something as simple as a gasket.that all goes well, then I go to pick it up and no one knows anything or no paper work can be found then I end up wasting an hour there. This has happened on countless occasions to where I just buy from a different vendor now.
20 November 2018 13:30
As a business owner who deals with the public, I understand and appreciate the excellent customer service that QBD has offered me in working on a "Special Application" that met the demands of my very specific needs. Both their sales and engineering departments were outstanding with the support that they offered, I am happy that I chose QBD for my transaction and have had the opportunity to deal with this TRULY FIVE STAR company. Amit, the Chief Engineer, and my sales representative, Burt Mudgal, went above and beyond what most would expect in order to insure that the solution they engineered for my needs exceeded my expectations. Bob Jacobs, President, Goodyear Rubber Products, Inc.
27 September 2018 6:18
Worst customer service possible. I was told they are too busy to help on several occassions