Rafih Auto Group

I am so happy to have purchased my first luxury vehicle with Bozena the sales executive at Overseasmotors BMW. She was very kind and knowledgeable. I did not feel rushed at all. Thank you Bozena. I recommend you go see Bozena for a luxury vehicle.

We had such a pleasant interaction with Hassan today! He helped us look at hybrid RAV4 options. He was very knowledgeable compared to other salespeople we’ve worked with. He was incredibly kind and helpful. Not pushy or forceful!

Awesome awesome experience at overseas motors BMW. Customer service was impeccable especially from Bozena and Bill, we managed to get our vehicle really quickly + all the miscellaneous servicing. Would highly recommend this place!

I write this review in disappointment about the poor customer service, lack of care, and poor quality that Land Rover London, owned by the Rafih Auto Group, has provided to our family over the past five years. We purchased the first edition of the Range Rover Velar in 2018, only to have ongoing technical issues with the vehicle since day one. The electronics kill the battery and after several batteries and parts replacements, the dealership and Range Rover International has been unable to rectify the issue. Simply stated, the Velar is a 'lemon'. We did our best to work with them to find a solution, including replacing the vehicle, understanding that the vehicle will always have issues. Ethically, we cannot sell the vehicle, as it would be unfair for a future owner to endure what we have experienced. Land Rover London (and the Rafih Auto Group) needs to replace the vehicle. There is no other solution. Instead, they have abandoned us. This is an expensive vehicle and we expected more from the Rafih family and Land Rover London. Sadly, we will never purchase another vehicle from the Rafih Auto Group. If you are thinking of buying a Jaguar Land Rover, do your research. The vehicles are beautiful, but just don't work.

I purchased a vehicle from their Audi Rochester Hills dealership back in December and still don't have tags/registration. My temporary tags are expired and they won't send me new ones.

I have the best experience when I visit Rafih Auto Group, especially Mr. Gus Marie, Sale Manager of Overseas Motors BMW, his excellent manners and care for customers are second to none.

The best Sales Woman I have dealt in whole life. Myself and my wife are very thrilled to have had Bozena helping us purchase the new Mini Cooper. I recommend Bozena to all my friends and whoever wants to purchase a vehicle. She is amazing to work with. When I get a BMW I’m going to her. My wife said Bozena is a lovely sales woman.

Upon arrival I was quickly seated by a friendly BMW Sales Consultant whose name is Bozena Zag located at Overseas Motors BMW, 9425 Tecumseh Road East. Rafih Auto Group of Windsor, Ontario made me feel welcomed! The information about a range of different aspects of the business' was great! I believe that Rafih Auto Group are amazing towards their customer's happiness the most. All the staff are as transparent and honest as possible. Come in today to buy your next new or used vehicle!

Just got passed in a school zone (40 max) by someone doing 70+ km/h with a Rafih Auto Group Dealer Licence plate. Nearly crashed into oncoming traffic. Never seen anything like it. Will never be stepping foot on this property.