RBC Royal Bank

Worst customer service experience ever. The teller I had was rude, rolled her eyes, acted like they had better things to do, and just generally gave off a “you are beneath me” attitude. Later on I also heard her talk about me IN FRONT OF ME.

I was so excited to cash in my FIRST cheque and they made me feel so humiliated just because I forgot to bring a piece of ID. I’m a teenager, I don’t know how things work yet, I JUST got my first job. If the teller had just taken a little time and patience to explain to me how things work I would’ve had a much better experience than I did. It takes nothing to be kind. No need to embarrass me just because I forgot to bring something in. Rest assured I’m never going back, I hope that lady finds some peace and patience!

Despite this location is only 200 meters away from my house; but I prefer to go some other rbc branches to do my banking work.
Altogether ; royal bank services are sucks compared to other major banks.

Worst bank I’ve ever used the branch and at this point the rbc bank at all. 0 stars if I could they have zero customer service or cross banking help, honestly better to switch banks.

The people are very nice and caring there. I just wish there was a rbc place or an atm near Stone Road Mall.

Junk service, 1 teller, 15 people in line, zero emphasis on speed, can't even believe this company even exsist's!

By far the worst banking service I have had to deal with. Consistently a disappointment. I am in the process of transferring to another bank.