Red Top Taxi

Driver is super friendly really great time with Red Top Taxi! And even better since I’m a car fanatic, they showed me a bunch of features throughout the vehicle! Shout out to cab driver number 40 Prius V, thanks for the good service!

The dispatch uses my name when I call just by my phone number. The drivers are all very friendly and help load in bags if I've been shopping. I find it to be very convenient how they notify you that your cab is arriving. Taking a cab isn't the most cost efficient way but it's at no fault of the employees prices are what they are.

It took 20 minutes after the message that is on the way, on a good weather, less traffic day.no apologies.cab 21.

Because I only have a $7-8 fare. They make me wait. I take a cab every night, so they know who I am and where I am going. No one wants to pick me up I always wait 20 + minutes.

Program for stroke patients to travel to Grand River Hospital was arranged with Red Top Taxi. My dad has limited mobility and is wheel chair bound after his stroke, taxi comes today at 12pm and it’s not even a taxi for disabled people but a small old taxi with no air conditioning that reeked of cigarette smoke. You’d think a taxi transporting a patient to an important neurology appointment would not have smoked in their car prior to picking up my 77 year old dad and mother who has asthma. The wheelchair is heavy and could barely fit in the trunk and had had to be tied down to the trunk with it still being open. There was no offer to even at least lift the wheelchair into the trunk, let alone the speeding I felt unsafe in the car as well as my parents. And he ran the meter while just trying to get the wheelchair in the car first and we haven’t even started to move. Red top taxi is unprofessional, car reeked of smoke, wasn’t wheelchair accessible, no help to lift wheelchair, speeding and unreasonable to start the meter when just trying to get my disabled dad into the car first. You’d have better hospitality and customer service taking an Uber. Unprofessional taxi service company.

Always readily available. Phone operators are super kind. Great fares. Easy to see cars. 5/5

Coming from union, I took the wrong train home and landed in Guelph. Luckily for me, I found an amazing driver named Hakim Ali who drove me all the way home to Clarington, ON (literally the other side of Ontario)

Hakim was polite, kind and extremely helpful. I am extremely lucky to have seen him when I got off the station with minimal phone battery and being semi panicked.

I am home safe thanks to him. Very appreciative to him and red top taxi services to bringing me home safe to my daughter and family.

Very slow to respond. Told my husband they’d be here in 5 minutes and 30 minutes later they aren’t here. He missed his GO train and he kept having to call. They said the driver turned his meter on and off to make it look like they’d come. When people have to get to work, you shouldn’t have to call 3x! Will never call this company again.

I booked my rides to red top taxi few times and let me tell you have they have amazing staff (drivers specially) but the negative thing is if you book your ride between 4-5 am they don’t have enough coverage of rides and hence always late.

It’s a Tuesday night and my friends and I have been waiting for over 50 minutes for a taxi at a restaurant. Very disappointed.

My family and I had an unfortunate breakdown in Guelph on oyr way home to Owen Sound this Easter weekend. There were four of us, AND a dog, and luggage. Redtop got us so fast, and the driver helped with our luggage and they were kind about us having a pet. They got us to the hotel and my hubby has used them twice more to get to the car and the car rental service with fast, great service each time. Thank you!