This is a big company. And all staff members are very nice and helpful. The boss of this company is a great man. He is very humble towards his staff members. May God bless this company
Very professional, punctual, reliable and straightforward. Bold, the person who did the work, arrived right on time, efficiently measured and installed the sliding door and even smoothed out the track. Office staff usually responded promptly re: appointments and payment. I highly recommend and may use for other glass needs.
Workers do not follow Covid-19 health measures. They don’t wear their masks in common areas. When asked to put them on they get aggressive on non-compliant. They don’t respect social distancing on elevators when you are with others in your house. Given they have use of the service elevator they have no respect. They think they can walk around and just do whatever they want. They’re loud and obnoxious when outside talking at all hours. Worst professionalism I’ve ever seen from a company.
We hired Regal Aluminum for one of our projects in the city, our clients were very happy with the quality of work and the craftmanship of the installers. The sales staff is very knowledgeable and made some excellent recommendations to our clients that helped with the overall cost, look and functionality of the windows. I would highly recommend Regal Aluminum to any of my friends and family and look forward to working with them in the future.
They just recently replaced the windows in our apartment building, the owners of the building left them in a mess and I feel they handled it well. They were very accommodating when working in my unit as I have animals and were done fast. I would use them if I required personal work.
Toronto Community Housing used then and ended up with complaints from tenants. Employee snapped a picture in apt without permission or consent. Scrapped caulking from Windows onto floor and left it there in some apartments. Some doors were left unlocked. Was vary unprofessional, and when his name was asked of, the reply was his name was yes. Unexceptional reply. Reception doesn't seem to be overly concerned about it. I certainly hope that some of there employees are better trained at there job and have a better sense of costumer service. Would not recommend this company.
Im living in gta and i was having plesure to have regal company especially Rafaels crew working in our home and i was really impressed by them, they were highly professional. Highly recommending!