Rexall Drugstore

You put an item on sale and you advertise in the flyer and the price tag on the shelf that show a sale, but you never have any to sell for the whole period of the sale, and the staff keep saying the truck is coming in tomorrow daily.
What is the point.
(very misleading)

Service in cosmetics was ok but cashier was flustered and not well trained.

Didn't let me complete my order and told me that she was too busy to add more items.
Completed the bill and didn't ask for my points card.
I was buying more lottery tickets but she said it was too late because there was someone waiting behind me.

Called in an automated telephone prescription on a Tuesday, message advised that I would be contacted when ready. On Friday I decided to follow up and was told by a very rude person that Appletree doctors don’t fax/renew prescriptions and that it wasn’t Rexall’s responsibility to advise patients of this, so after having waited 4 days for a notification, I am informed that Rexall had no intention of advising that the prescription could not be refilled without seeing another doctor. Every interaction with the staff at this pharmacy has been abysmal. As other reviewers have recommended go to the Shoppers Drugmart across the street instead or any other pharmacy period.

2.2 stars is not surprising after the experience I had today. This place is the worst place to shop, period.

Pharmacist walks around not wearing a mask. Deeply frustrating, and unprofessional given these times. Have some respect!

Was just here to get the vaccine, staffs are weird as hell, made me feel like I am intruding their privacy or something.

Male pharmacist could not spare 30 seconds of his life to stop joking with the other staffs, and draw the vaccine properly. Man literally sitting at the front desk laughing with the ampoule on his hand.

The injection was fast, and no bandage was offered, instead with the vibe of "okay, we're done here, get out so I can be back laughing".

I do not mean any hate, but at least do your job right. It is actually pretty easy to be nice. These people just simply don't care.

The pharmacy not good; service is slow. They seem to be understaffed and the staff changes frequently. The owner of the pharmacy is a mystery; it is not available anywhere, so if you have a problem you have to speak to the people that caused it.

The pharmacy staff are rude. Keep you waiting for a long time. At 20 mins past my vaccine appointment they called the person who was first on the list who had been waiting almost a half hour. They have given me other peoples medications in the past. They activley ignore people. Especially the staff that were on today (07/16/21).
Edit to mention that the people who were working the pharmacy counter were not wearing their masks properly.

I had a great experience in this drug store, the two pharmacist Nesrine and Navroop spent enough time explaining about my medication and answering all my questions, glad this pharmacy is closed to my house!

They have a great selection of vitamins in the back and the cashiers are friendly, but sometimes the wait time for prescriptions can be timely.

I attended the Rexall pharmacy in Carlingwood mall to receive flu shots for myself and my son who is seven. My son was very anxious and fearful about getting a needle. I contacted the store in the morning to advise we would be coming in and let them know he would be very anxious. They took note of it and said they would let the pharmacist know. I appreciated that.
On my arrival, the staff there could see my son was anxious and made sure we were taken care of as promptly as possible.
I would like to extend my thanks, appreciation and recognition to your newly graduated pharmacist Hersey. He was the only pharmacist on duty at that time and I'm sure he must have been feeling pressured. Despite this, he was extremely patient and supportive with my son's anxiety and really helped him get through it-and receive his flu shot successfully. I am impressed to see such patience and understanding for a child from such a young man who has only recently started out in his career. I commend him. Thank you Hersey and to the team at Rexall Carlingwood.

Only having had good experiences here to report on, perhaps the only negative thing is the location of their side door. It on the opposite side of the malls transit area, so getting to it after-mall hours is a bit of a pain.

As a matter of practice, I usually refrain from leaving negative reviews. Everyone has bad days and a business shouldn't be penalized for one incident. This Rexall Pharmacy is in no uncertain terms the WORST!

I was willing to overlook the discourteous, unprofessional conduct of the staff (it is a busy pharmacy) ; however, errors concerning medication are unacceptable. This Pharmacy is atrocious and should be avoided. The abundance of negative reviews is a statement itself. The negative reviews are accurate as I've experienced similar incidents.

Just went to go pick up something quickly and this miserable old woman at the cash had a bowl of spitballs and when I asked her what it was she aggressively pulled it away and said “THAT’s mine. ” Will not be shopping here if I see her working she’s violent and rude. Then couldn’t get me out quick enough. Had she said nothing or told me politely would have been a different story. Unsanitary for a pharmacy and bad service.

Rude staff, especially the pharmacist. Stop acting so entitled. Went to ask a question and she snapped at me and told me to wait at the counter for another person to help me. All vitamins showed Buy one get another for 50% off, so I asked if I could buy different brands as they both fell into the BOGO offer, was told NO abruptly by a stocker, so I left and went to Shoppers!

Good selection of products but overall service has gone down since Rexall sold to a US company (who kept the name)