Richard ten Haaf Insurance

It's been a pleasure working with this team. I especially like that if one team member isn't available, several other people will jump in to assist. Always friendly and professional and I feel well taken care of.

I had the pleasure of working with Kim Carmichael at Richard ten Haaf Insurance, and I cannot express enough how grateful I am for the outstanding customer service she provided. Kim's attention to detail, professionalism, and dedication to her clients are truly commendable.

Throughout my experience, Kim went above and beyond to ensure that all my questions were answered and that I fully understood my insurance options. Her expertise and guidance made the process incredibly smooth and stress-free. I felt valued as a client, and her commitment to excellence truly stood out.

I highly recommend Kim Carmichael to everyone seeking insurance services. Her knowledge, friendly demeanor, and genuine concern for her clients' needs make her an exceptional professional in the industry. Thank you, Kim, for your exceptional support! I will definitely be referring my friends and family to you.

I recently switched my car insurance to be with Richard Ten Haaf.
I am beyond impressed with the easy and quick communication with Amber, helping me get the BEST rate I have had in my 10-plus years of driving. Seriously, I have looked into many insurance companies and the rate Amber provided me is incredible! Amber was also very friendly and quick to getting me a quote. I was able to bundle my car and motorcycle insurance and look forward to using Richard Ten Haaf for years to come.
HIGHLY recommend, you will not be disappointed.

Amber was awesome. She got back to me very quickly. She was knowledgeable and super helpful in answering any questions I had. I would definitely recommend. She made everything go smoothly and easily.

Kim is the best insurance broker I have ever encountered. She is so thorough and competent. Thanks again Kim for getting this first time Vespa driver a great rate.

I used them for motorcycle insurance, and Amber Nielsen was an absolutely incredible help. It was my first time insuring a motorcycle, and she was patient with both my questions and the long waiting period before my motorcycle arrived in store. Can not recommend her enough!

Amber was amazing, quickly prepared the quote while I was in the store, good price and when requested to confirm coverage, she was as quick and efficient as the first time. Way to go.

Phenomenal experience with them! Kim & David helped me insure my Ninja 300 very quickly and effectively. Would definitely recommend them to any new and young riders. Thanks for all your help!

Worked with Kim who helped me get my son insurance for his bike. She was knowledgeable and wonderful to deal with. She was always prompt with returning emails or calls. I would definitely refer her! Thanks Kim

Easiest insurance process I've ever been through! David and Kelly were fantastic and got me set up in less than 24 hours!

I am a new client but I was so excited and happy to start business with Rick and his team. Wonderful atmosphere, great attitude, excellent prices. Very very happy

Hands down, the best insurance broker anyone could ask for. Rick and his team are amazing! Special shout out to Kim. She is phenomenal and always puts a smile on your face. If you need insurance and, you want to deal with people that actually care, this is the place to call.

E-mailed Amber regarding an addition to my vehicle insurance. Amber is very professional and prompt. A delight to deal with a company that gets what customer service is all about. Bravo.

I was referred to David, Amber & Katie - they were caring, knowledgeable, and professional. I switched my auto and moto insurance with ease. Thank you again for the exceptional customer service.

I have been dealing with this company for almost 6 years. Kim is a great person to deal with, very helpful. Within the 6 years she always takes my calls and get things done for me in no time! Even though once i was buying a car on Friday and you know how it feels like to get the car in the same day so you don’t have to wait until Monday so she waited late for me to get the incurance done so I don’t have to wait after the weekend.

Even my family and some of my friends switched to their company and they are very pleased with their services!

really can’t recommend enough.

Its a truly pleasure having you around and thanks for everything.

I strongly recommend this business if you’re looking for the best incurance company!

All the best.

Amber was friendly, helpful and diligent at getting me what I needed in the time I had to work with. I'll be a client for life now.

Everyone is very helpful and answers/services are very fast. The price is more affordable than many other insurance companies we found. We have moved all of our insurance needs here.house, cars, dirt bikes and a specialty vehicle.

These people were an absolute pleasure to work with. I bought a motorcycle right before the long weekend. They got me an excellent quote for my insurance and got me set up to ride before the Service Canada office closed for the weekend. I highly recommend them

Excellent company to do business with. Very helpful and really know the insurance business. Best Regards to both Kim and Amber.

The service provided in terms of identifying the right insurance fit and efficiency in coordinating all the requirements was outstanding. A special shout out to Amber Nielsen to support all the way.

I was recommended talking to Kim about RV insurance for my converted school bus and am so glad I did. The service has been very friendly and professional. Kim was able to answer all my questions very quickly even with a not-so-normal vehicle. I was able to get a policy same-day at a great price. Shout out to Katie for her great help too! Highly recommend this company!

I dealt with Kim Carmichael and Richard ten Haaf when setting up my first auto insurance plan. They were incredibly diligent and quick to work with. I would happily recommend them to anybody in the market for insurance.

Amber and Kelly are super helpful, responsive and friendly. Pleasure to deal with and great rates. I’d recommend to anyone.

These guys insured 2 of my bikes. They are fair, friendly and are working for you. They are riders as well so there is a repour.

I have been dealing with Kim Carmichael for two years now. I have found her to be responsive and professional. I have been so impressed with her that I recently brought my home insurance to her. Thank you for your responsive service.

Great team! Have been with them for 20ish years and they have always provided me amazing service. Leslie and Darlene have handled everything I could throw at them with no issues. Happy to have them taking care of things for me, even after moving out of the city.

Kim was understanding and answered any questions I had. Very kind and respectful, I appreciated the professionalism. I eventually picked a bike and Kim was able to get my insurance slip to me in no time. The whole process was peaceful and smooth. Thank again!

After about 5 weeks Darlene has called me and asked me for an update what I am going to do with the relatively minor repair. I have waited so long to make a decision since I needed my truck in order to finish the project. I value ethics, communication, service.and excellent price. I highly recommend this insurance company.

Great Customer Service all around. I have dealt with Leslie and Kim and they never stopped short in answering any of my questions or attending to my requests. Extremely satisfied!

Omg their job amazing and so fast nothing is complicated i would like to say a special thank to Kim she was really friendly

I'm 66 years old and dealt with quite a few different insurances and agents in my time. Rick TenHaaf, Leslie and all his staff have proven time and again to be the very best in every aspect. Through all the years with them my confidence and trust has grown and I appreciate their honesty, care and dependability.

They are nothing short of amazing! Wonderful people and all are so willing to work for you which is so refreshing now adays. I highly recommend them to everyone. Thank you Kim and Team for everything you do and making these difficult times that much easier:)

I have two vehicles with this company and have had great service throughout my time with them. Quick to respond and reasonable rates especially for my motorcycle policy

Dealt directly with Rick a few years back after my husband passed away. He was extremely helpful, patient and most importantly compassionate in the way he guided me through the process of changing insurance companies. Best decision I made was bringing my business to Rick.

I received the help I needed and all my questions were satisfactorily answered. The person l spoke with was very polite and respectful.

Amber Nielsen is one of the best people i have ever dealt with for insurance. She is very genuine, she goes out of her way to make sure you get the best rates, very fast service and quotes. All around genuinely a good person and very sincere. I recommend her for any of your insurance needs.

Sent all of my information to one of their brokers (as she requested) and was then ignored and never responded to again. Extremely unprofessional to ghost a customer after asking for personal information.

What can say?

Well to start this was by far the most accommodating, swift replying, caring company all thanks to Kim! She's actually very knowledgeable about bikes as she's a safety course instructor! I bet her she couldn't find me insurance that would suit me, well I lost the bet. A bet I was happy to lose! After numerous snowstorms, the attack of COVID, killer mega super hornets and the worst of all, staying home with my spouse all-day, Kim has made my entire year! Haha, Nikki if you read this I'm just kidding.

So if you're looking for excellence and professionalism and good quotes drop a message or call and ask for Kim!

Thanks again Kim it was such a pleasure!

I dealt with Kim for my motorcycle insurance
She is amazing
She gave me the best pricing
Explained everything to me
Sent me my paperwork right away
Very efficient and understanding
Buying insurance is never easy but Kim made it fun
I hope to move my car and house with her once my current insurance is up

Great insurance company, always qouted me 100$ cheaper than anywhere else in ontario. Also was able to insure a yamaha r6 and im 19!