Rideau Optometric - Rideau Centre

Receptionists are so friendly! This was my first time booking an eye exam and the receptionists were so helpful with my insurance. Very efficient team.

Dr Crystal Chan was amazing! Best experience that I've ever had with an eye doctor. Next time I won't wait 10 years to come back in.

The Best staff I've encountered. Not grumpy or unprofessional like going to the dentist. Lovely staff, and clinic. Too bad they are were fully booked, but I can see why, I look forward to a future appointment.

Very professional and friendly staff. Dr. Dixit was my optometrist and she is clearly comfortable with patient assessments and management. They are a knowledgeable and competent group who look out for the safety and care of their patients. Location is great and the clinic is organized and clean. I plan to continue going to this location for all my eye care needs.

I love this place so much! It's clear they really genuinely care about you and take the time to make sure the long term health of your eyes is being taken care of. They don't rush you out like so many places, but they take time to make sure you understand everything and answer any questions you have. They also take Covid very seriously, keep everything super clean, and keep you separate from other customers. They're the best of the best!

I was treated by a young female optometrist.she asked me to use eye drops but it didn't stop my pain. Fortunatlly I tried another optometric clinic and they gave me FML and it cured me.

Making a 3 year old wear a mask that does. It want to wear one is unacceptable. I highly suggest not using their services

Lats time I needed an eye appointment I saw Dr. Dixit at Rideau Optmetric. It was a great experience and the new prescription was perfect - I don't know how I was getting around with my old glasses!

Dr. Butler is excellent with children and adults. We have seen him regularly for the past 6 years, and he and his team are professional, kind, incredibly patient with young kids. Best of all, Dr. Butler takes the time to help us understand our eye health instead of simply prescribing solutions. We highly recommend him and his team!

Very professional, clean and felt very safe with their covid protocols! My doctor Crystal was very friendly and a great help with all my questions. Reception staff was great as well. Would definitely recommend for getting an eye exam!

The customer service is nice. But the doctor seems a kind of not so professional (maybe just too busy). I brought my kid to this place today, as his left eye is a little bit nearsighted, which we found it yesterday. They asked for $65 as compulsory fee for retina exam. We don't really care about the money, although the other places are free for kids. The problem is the doctor didn't do the Dilated Eye Exam even we emphasized that we wanted to check the kid's vision problem. We realized that after we returned home. Now we have to pay another $115 to do the test: (

Follow up: Katrerine explained everything for me, it is a miscommunication. Fast reply and great help, I think they really care their customers. Recommend!

I took my (now) 4 year old daughter to her first appointment with Dr. Chan at the St Laurent center last year and she was so awesome I was a little disappointed when we returned this year and she wasn't at that location, but Dr. Butler was just as great! He made it really enjoyable for my daughter (and me!) I would recommend either of those two to anyone, but especially anyone with kids. They're super friendly, approachable, and dare I say cool. Not your typical doctors!:)

UPDATE: My daughter's now 8 and we make the commute to whichever location Dr. Butler is at. Still just as great as when we wrote this 3-4 years ago.

I recently went for an eye exam and had a great experience. Dr. Dixit and the staff were very friendly and made the experience very seamless and enjoyable.

Really great and clean office. They were super efficient and quick and Dr. Dixit is great to deal with!

Very professional and clean office. The staff is very friendly and were able to help me with all my needs! Dr. Dixit was amazing and efficient. Very much recommend coming here for your eye exams! I will be returning.

I've seen Dr. Butler for my past three or four eye exams over the past six or eight years. He's always been friendly and professional, answering all of my questions fully and clearly, plus the rest of the staff have always treated me like a valued client and not just another customer. I can't recommend them enough.

Totally recommend this location! Although my appointment was at 1: 30 pm, I reached there early and the receptionist started the procedure early. She was sweet, did her job well and finished 2 examinations. By 1: 38 pm, I saw Dr Dixit. She was polite, patient, answered all my questions well. I received 10 set of daily lenses which to be my surprise I didn't knew I'll get. They gave my receipt and claim form too for my insurance. The procedure was quick, smooth and I was done in nearly 20 mins. I am happy with the visit.

The staff at the glasses store are nice, but in the optometrists office.
The receptionist is extremely unprofessional, and treated me like a child and would not take me seriously. I need to know the OHIP procedure code of the eye exam to ask my insurance if I am covered before booking, but she refused to give it to me. And she also said that they won’t provide me with a standard claim form and the only thing I could get would be the invoice (which is not enough to file an insurance claim even if it turns out they covered it). This visit happened on the afternoon of Tuesday, November 27,2018.
It felt like she was speaking to a child, and it made it awkward for my friend who was waiting.

The optometrists don’t do direct billing, but the glasses store does. How weird is that. The optometrists are supposed to be independent yet within the store.

$150 for an eye exam.