Riverside Towers Apartments

I love living in this building, quite and neat place, never experienced cockroaches or bugs, all included, friendly and helpful management team.

I loved living here. The maintenance guy was the absolute best! He was one of the most friendly guy I ever met. The office staff on the other hand could be rude and condescending. I got a noise violation once and I wasn't even loud. I think I was seriously in bed at 930 that night and woke up to it. Otherwise everyone in the building was quite nice as well.

Great location with an excellent view. Management has helped us with every issue that came up. Recommended!

I’ve lived here since April and I’ve really enjoyed it so far. The location is so convenient as it’s close to everything and the view is beautiful. The building is quiet I don’t even hear my neighbours which is awesome as I work some night shifts and have to sleep during the day. The rental office is quick to respond to any emails about questions or concerns that you may have. I would definitely recommend renting here.

This is a great building in a great location for both working professionals and students. It’s clean and quiet and the rental agent Owen has been amazing throughout the process from viewings to actually moving in. He’s a great addition to osgoode.

I have really enjoyed living here so far! The staff are super friendly and welcoming. The location is in a great and safe neighbourhood, and nearby many things, like convenience stores, grocery stores and public transportation. The rooms are very nice, new and clean.

We moved into Riverside Towers mid July and so far we love living here! The managing team is very kind and accommodating and was able to help us out with any issues that came up. We're very glad we picked this location, the apartment's very nice and the view is amazing.

Great place to live. Staff are all great to deal with including rental agents, building manager and superintendent. Tenants are friendly. I feel safe and no issues with bugs. Cant beat the location. I'd feel comfortable renting at any Osgoode Property.

NEVER RENT FROM OSGOODE! This building is the absolute worst. Management (especially Gabriella) does not care about tenants, all they want is money. She is very rude and brushes off any concerns you may have. After my lease was up they tried to extend my lease another year without my permission. It was a hassle to be able to move out because they tried to forge documents saying I had signed with them another year even though I only signed for 1 year. Constant construction and when asked when it will be done, the agents lie and always say within the month. Had lived there for almost two years and the drilling, dust and vibration throughout the building disturbed any attempt at a peaceful day. People smoke in their apartments which makes the hallways smell disgusting and you can even smell the smoke from your own clean apartment. My bathroom flooded and it took them over an hour to come stop the leak. There are a few good maintenance workers, BUT the agents never put in your work request form making repairs take days. I went almost a week without a working shower. Highly over priced for what you get. The underground parking looks like it could collapse at any moment. Storage lockers in basement flood whenever there is rain. AVIOD THIS BUILDING AND COMPANY! This place does not even deserve a 1 star, I will never rent from osgoode again

Unorganized- unorganized- unorganized (no wonder you guys at 2.5) I had appointment at 10: 00 am to view apartment with Jason once I got there at 10: 00 am not only Jason wasn’t there also another gentleman in rental office told me to come back another time. I wouldn’t spend my money here. NO thank you!

NEVER RENT FROM OSGOODE! This building is the absolute worst. Management (especially Gabriella) does not care about tenants, all they want is money. She is very rude and brushes off any concerns you may have. After my lease was up they tried to extend my lease another year without my permission. It was a hassle to be able to move out because they tried to forge documents saying I had signed with them another year even though I only signed for 1 year. Constant construction and when asked when it will be done, the agents lie and always say within the month. Had lived there for almost two years and the drilling, dust and vibration throughout the building disturbed any attempt at a peaceful day. People smoke in their apartments which makes the hallways smell disgusting and you can even smell the smoke from your own clean apartment. My bathroom flooded and it took them over an hour to come stop the leak. There are a few good maintenance workers, BUT the agents never put in your work request form making repairs take days. I went almost a week without a working shower. Highly over priced for what you get. The underground parking looks like it could collapse at any moment. Storage lockers in basement flood whenever there is rain. AVIOD THIS BUILDING AND COMPANY! This place does not even deserve a 1 star, I will never rent from osgoode again.

Caution if you're considering living here. They have ripped me off as they have increased in rent back in March (four months ago) then giving me a sudden notice that if I don't pay the difference within a day they will start a legal action against me. However this increase in rent was never notified by the landlord, property management, or any one when I have took over the lease. Yet they insist that's the law and have pressured me to pay. Plus they don't take any responsibility of their mistakes and just want to take money from you. So make sure you don't get ripped off like me

Terrible management. Service is lousy at best. Constant intrusion of privacy. Literally always a reason for them to enter your space. The place had multiple bug infestations. Besides being largely overpriced for quality of the units, a zero star would suit this building best. Proper customer service does not exist in this brand. Buyer beware. Take your money elsewhere.

I've lived at Riverside Towers for a year and had nothing but an awful experience.

1) Bug Infestation
2) Terrible Management (they have little to no respect for their tenants)
3) Constant intrusion of privacy.
4) It is way over priced, building is literally falling apart and nothing ever gets fixed (my apartment was supposed to be newly renovated, and during the year my fridge broke down, the cabinets were falling apart, the padio screen door was never replaced after several complaints and reminders, and it took them over 5 months to give me a washroom door that actually closes).

The list can go on, and considering all of the trouble I have dealt with over a year it is fair to say they only deserve a one star rating. I highly recommend looking for a building that is NOT owned by Osgoode Properties.

The place is INFESTED with cockroaches.we had to terminate the lease literally two days after moving in cause it was so bad.like this was our sink the second day we had the place.they were there the first day we moved in and email them and they still had us living with them.the manager of riverside towers was awful to work with and is full of bs.they’re not compliant AT ALL.they refused to let us rent another room while they were trying to treat the room and insisted on still living with the roaches.we even called before we moved and asked if everything was alright for us to move in and they said it was and when we got there the apartment was not ready at all.super dirty and nothing was done.the place is actually disgusting and inhibitable and the manager refuses to believe that.save yourself the trouble.the place is disgusting.

NEVER RENT FROM THEM!

TL;DR:
- bugs
- terrible service
- constant intrusions
- way overpriced
- nothing you ask for ever gets done
- they lie all the time
- nothing works and everything is falling apart

I’ve rented from Osgoode twice in the last two years. The first time was bad but for some reason I came back and rented a second time in a different building. The two buildings I’ve been in have had bugs. The first one they NEVER dealt with, and asked us to bring LIVE BUGS into the office to prove we had bugs. The second one they dealt with about 4 months later.

The service is terrible. They treat you like you are an annoyance and constantly lie to you. They will come into your apartment at LEAST once a week. With very little notice, sometimes not ever 24 hours. Don’t expect any service quickly, or at all. They still owe me money or the tax reduction in January that they have yet to implement, it is almost May. (Probably close to 150$) Any time I ask about it they blow me off or get angry with me.

Almost everyone I talk to finds the same issues, and it was the same at the other building I rented in. The only redeeming qualities I can think or are location (which is definitely not worth it) and the super intendants who work like crazy and I’m sure are way understaffed and way underplayed.