21 December 2023 7:34
Amber exceeded my expectations when adding a new phone to my existing plan. Amber listened to my new needs and provided advice on options. What can normally be a confusing experience was easy and quick.
18 December 2023 6:56
Amber and Josh were amazing at setting us up with new phones as we are dinosaurs when it comes to techy things. Very patient with us and explained options. Thankful we stopped into the store in Collingwood.
28 November 2023 4:59
I have an announcement to make. One year ago I moved to Collingwood from
BC. I am widowed and my "Electronic Guru" can't help me anymore. Therefore
I rely on a person in a store that represents Roger's. I found Rogers in Collingwood. The whole team was very helpful. Especially Ashley I like to mention. She explains always things to me I do not understand. She is always polite and patient. She seems to understand that grandmothers like to learn. I hope that people like Ashley and her team will always be around in times
where AI TAKE OVER.
THANKS!
21 November 2023 1:15
James did an outstanding job helping me with set up of a new home internet service as well as 2 new cell phone accounts.
03 November 2023 5:28
I highly recommend rogers in cwood. Their customer service is second to none.
The product quality is consistently outstanding, exceeding my expectations every time. Thank you.
I was also completely impressed with their professionalism and customer service.
Their staff is not only friendly but also highly skilled. I honestly wish I could give you guys 10 but Google only let's me do 5.
01 November 2023 12:54
Amber and her team at Rogers in Collingwood were outstanding, this afternoon. They all made my experience painless and efficient. I left very happy. Thank you for giving me exactly what I needed. Nothing more. Nothing less
28 October 2023 21:10
Amazing customer service every time! Ashley and Kaity were phenomenal, they helped me with adjusting my bill and I walked away saving money, and with a new Apple Watch! One of the nicest teams I’ve met!
25 October 2023 7:09
Fabulous service …Ashley and Kaity were super knowledgeable kind and efficient and kindly serviced my new phone and made sure I left the store with all my necessary accessories and the best plan … could not be happier
23 October 2023 20:09
So helpful! They really put themselves in my shoes and found me a plan better than I could have imagined! Amber and Katie are amazing. I really trusted them!
21 October 2023 12:52
Beth at the collingwood rogers store was amazingly helpful and efficient and pleasant too.
20 October 2023 21:08
Excellent service! Amber went above and beyond to find the best deals, saving us loads of money. Highly recommend!
20 October 2023 10:27
Visited the Collingwood branch today and was blown away by Kaity’s amazing customer service. I had been struggling with my personal email for god knows how long, I walked in to see kaity and she had all of my problems resolved in under a minute. I have never experienced better service!
13 October 2023 11:37
Ashley was awesome! I didn't end up buying anything this visit, but she helped me out with pricing and answered all my questions quickly and clearly.
Everyone there was really nice.:)
11 October 2023 23:52
Kaity was so easy to work with. Totally on it and helped me to change plans and save money. I really appreciated her excellent customer service!
11 October 2023 20:17
Immediately fixed our initial problem and then helped us upgrade to a new phone with much better features. Great & knowledgable service -
10 October 2023 13:48
Had a frustrating experience dealing with Rogers online, went into the Collingwood store and had the most amazing service. Both Amber and Josh were very helpful and answered every question and concerned we had. I will come back into the store from now on.
09 October 2023 0:58
James was incredibly helpful and made great suggestions to make my bill significantly less.
Thank you James!
08 October 2023 19:48
Went in with the hopes of upgrading my phone and lowering the price of my plan. Amber was amazing and guided us through the process of everything! If you’re going to Rogers for any help, ask for Amber!
08 October 2023 15:59
Katie and support staff at the Collingwood Roger’s store were very nice and knowledgeable. Our visit was great. They ensured that every available discount was applied and that we left the store satisfied customers! Great service!
Thanks again
07 October 2023 10:37
Wonderful and amazing customer service! Helped us get cases and screen protectors for our 15 pro max’s. Kaity was great!
05 January 2023 16:36
Pushed their new modem on us, which requires multiple apps to be downloaded. Way too much of a headache to get our dual 5ghz & 2.4ghz back. Been on hold for nearly 2 hours, they don’t offer in store service inquires anymore. Horrible customer service. In process of cancelling if I ever get through to customer service.

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