06 November 2023 22:04
We recently visited our Leamington Rogers store to update our phones. The customer service we received was absolutely and amazingly exceptional. All our questions were answered in a manerly and professional way. They made sure that plan fit our needs. We left extremely pleased with service, plan and offers. The staff in Leamington is excellent.
27 October 2023 5:11
I got a new phone through Fido and I was having trouble get things switched over From my old phone.so I went to the Rogers And Fido store in leamington. The people that work in that store are the best
For customer service I have ever seen. Ryan helped me, and he was just awesome. Lakeon (forgive me I don't know how to spell your name) was great with other customers, and Andrew was great looking after customers and assisting Ryan and Lakeon. The manager, I don't remember her name. She was just as awesome helping, I never had customer service Like this in my life. I had to go back to the store because there were some things I couldn't get to work on my phone because I'm old. Ryan was more than willing to help get things done on my phone. If there were more stars, these people would have ten stars. I was losing's faith with Fido just because of the problem I had buying the phones on line, the gentleman at support that finally help me buy the two phones was awesome. I called Customer service again and the lady I talked to misguided me she didn't know the answer I asked and instead of saying she didn't know she told me something that wasn't true. A person doesn't have to know everything but they should admit it. More training on support needed. But the people in this store have proven to me that it is the employees that make or break a company
I'm very happy with fido right now, and I'll never go to any other Rodgers or Fido store other than leamington. I just I can't thank these people Enough, can't believe the Customer service I received, team worknothing but team at this store, these people at this store really deserve a raise and a bigger christmas bonus they are giving your company a very good name.
18 March 2023 2:35
We had a fantastic experience at the Rogers in leamington. Staff was helpful and took excellent care of us.highly recommend them.
11 March 2023 8:43
Very friendly and knowledgeable staff. Didn't have to wait to be helped. I ordered the new Samsung S23 phone in lavender, so will have more dealings with them in the near future. Looking forward to it.

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