22 November 2023 20:45
Ryan and the whole staff were very
friendly, knowledgeable, and professional!
Can't wait to go back and get another phone.
08 October 2023 1:51
Had a great experience with the Clarke rd location today got better internet and phone today Ryan was fantastic glad I made the switch! Thank you Ryan again for exceptional customer service
24 August 2023 12:59
Came in with a broken screen and Austin set me up with a new better plan and new phone. Very personable young man, very helpful and informative. Young man deserves a pat on the back. Thank you Austin. Satisfied customer Sean.
22 August 2023 13:55
Questionable staff. Three employees working on Thursday night, and only one with a professional attitude. The two at the desk (one lady and one man) were so disgustingly rude to the people in the store and to the other associate. Yelling like children "we're closed, what are you doing!? !) Their website states that they are open until 7 pm, and it was 5: 40 pm. Confusing for shoppers. If they had to close early for whatever reason they
reason there should have been a
sign on the door instead of having people walk in and feel so incredibly
uncomfortable. Will not return here. I'm actually glad I canceled services with them
21 August 2023 22:13
Rob was amazing helping me with my cell phone services.was personal and chill like that.ask for him
21 August 2023 15:25
I recently was assisted by Jayla at the Clarke Rd store. She was very helpful and spent a great deal of time assisting me. I ultimately was able to select a phone plan that suits my needs.
20 August 2023 15:53
Jayla was the best! Very patient, knowledgeable, and helpful. She got my sister, mom and I all great deals for our new phones!
18 August 2023 23:17
On Saturday August 19th I attended the Rogers store on Clarke Rd with my wife. We were assisted by Jayla and we were very happy with her knowledgeable service and professionalism. I highly recommend her when looking for a new phone plan.
12 August 2023 20:57
Austin helped our family out and was fantastic. I can’t say enough good things about his customer service. He talked us through everything and was very knowledgeable and efficient. 5 stars
30 July 2023 10:28
Jaila and Rriley were so friendly and helpful. They helped us a lot. Thank you guys so much
24 July 2023 23:41
Rogers at 320 Clarke Road was great to deal with! Jayla was exceptional and went out of her way to provide me with the best service and price possible. I would highly recommend asking for Jayla at this location to help deal with any questions you have in regards to your cell phone. Very polite and great personality!
21 July 2023 14:36
First I called to make sure they had the phone I wanted, they actually answered the phone where the store on Adelaide st did not even answer their phone.

I was quoted a better price online and we had to jump through some hoops to get me that price in store but the guy helping me (Ryan) got it all figured out for me. Great deal and I am very happy with the service provided. I work in retail too so I can definitely appreciate great customer service!
09 July 2023 7:45
Riley @ 320 Clarke Rd, London, On provided great customer service.
He made the transition to Roger's Wireless seemless
03 July 2023 6:08
Austin Austin Austin! Austin is an absolute shining star in your organization. Typically, my experience with Rogers is absolutely horrendous, hours on hold, multiple different staff people.
Painful.
I went into Clarke location in a panic, about my phone storage, I know nothing about technology. Austin assured me it would be ok, and he could certainly help.
He went over my plan, and cost of a new phone. My anxiety immediately eased with his kind words and understanding.
I was worried about loosing precious pictures, he assured me not to be worried. He transposed everything from one phone to another easily, in about 15 minutes.
Austin I very much appreciated all your help yesterday. I couldn't go through another day without letting someone know, how awesome of an employee you are.
Myself, being in Customer Service at a bank for 22 years, I very rarely am impressed with service these days.
Yours young man, blew all others out of the water.
My sincere thank you Austin.
Sarah
24 June 2023 3:06
We went in today to get three new phones. Jayda was very, very helpful. She spent two hours with the three of us setting up our phones.
She was very professional, and always was smiling, even though the computers were running slow.
I can't say enough about her. Thank you Jayda for putting up with is, especially my hubby. He is good for a laugh. Keep up the amazing work. You are the Best they have and we have been with Rogers for over 30 years! Thanks again!
13 June 2023 17:02
I recently had an amazing experience at the Rogers store thanks to Jayla! She provided the most polite customer service. Her expertise and friendly nature made getting my new iPhone 14 Pro Max a breeze. She patiently answered all my questions, helped me choose the perfect plan, and even recommended some cool accessories. If you're looking for the best customer service, Jayla is the person to see!
04 June 2023 20:22
Austin power is a great guy and very funny. I love. Will definitely come back again. Thank you Austin. Keep rogers flag flying.
18 April 2023 8:33
Great experience buying new connection from the rogers. Sales person Jayia was really great and informative.
16 April 2023 17:14
Met Alketa for sim plan.she was really sweet and nice. She recommended perfect plan for us.i really liked the service she gave so i took my another friend there again.

Write a Review for Rogers



Overall Rating: