21 December 2023 4:14
My sink backed up and was causing a huge headache. I called Roto Rooter and they sent Memo over within the hour and I got my sink cleared out within two hours of my initial call. Memo was such a great help. Very professional and efficient in his job!
25 November 2023 10:15
Definitely a 5 star review when you can call a guy at 2am and he arrives in 20 min to fix a very ugly toilet clog situation. Memo was quick, knowledgeable, professional.id say a wee bit expensive but worth every dime. Thank you Roto-Rooter.
14 November 2023 10:27
After 41 yrs at the same home, I had a sewer backup that was very bad. I called Roto-Rooter and two crews were dispatched-one, a plumbing & pipe cleaning crew and two, a cleaning and disinfectant crew. WOW! Alex's crew were professional, punctual, attentive to detail, thorough, informative to client at various stages and left the premises so clean "I could eat off the floor! " Service and quality for a safe environment was absolutely worth it! Alex's supervisory and customer skills made each transition team move seamlessly. I would highly recommend Alex's crew from Roto-Rooter to anyone in my situation because I slept very well that night!
07 November 2023 22:05
Mike K was here in timely manner and was able to clear our kitchen drain quick and effectively. Could not be happier with the service.
05 November 2023 12:49
I dealt with Memo late last night for our bathroom emergency, and the complete service experience was outstanding from the Customer Service Rep over the phone to Memo’s job! Totally recommended 5 ️
14 October 2023 13:10
For us just a financial loss cause they charge the bill diferente that agreement and no refund us till now.
08 October 2023 15:39
Yurii Atamanchuk did a great job in locating and solving the problem of why we were currently experiencing water consumption 3 times the normal amount we consumed. He is a real running water “whisperer” as he immediately heard water continuously running in 2 of our toilets that we could only hear when he pointed it out to us and we listened very carefully. In addition, he pointed out some pressure problems with the toilets which he fixed. He was very thorough in his review of all our water sources and areas of consumption, gave very detail explanations of his findings, fixed any problem and gave advise for going forward. Great service!
06 October 2023 2:42
Memo the technician from Roto Rooter was very professional and knowledgeable. Excellent example of what a true professional should be. Highly recommend this company.
03 October 2023 6:55
Samuel did a fast and efficient work of my toilet and faulty water shutoff valve. Great person to hire at roto rooter Mississauga.
01 October 2023 11:13
I called Roto-Rooter to get a second opinion for what turned out to be a more serious problem with a clogged drain. While another company recommended doing a bunch of expensive work down stream, Mike from Roto-Rooter came and assessed the situation and provided honest advice that made sense and would resolve the problem today and the future. While the work was extensive, Mike and his team did an amazing job that will give my family piece of mind that our drain issue is a thing of the past. The team was professional, meticulous and clean. Thanks Roto-Rooter, Mike and your crew for the great work.
24 September 2023 12:34
I highly recommend Christopher and his team from Roto-Rooter, he's friendly, an expert and the quality of work was outstanding. He went above and beyond to ensure our plumbing was fixed to the up most standard. He is extremely knowledgable with decades of experience, I really appreciate how he explained each stage of the repairs so we fully understood every aspect of the scope of work.

I would absolutely recommend Roto-Rooter to friends and family. Thank you Christopher!
20 September 2023 7:18
This company does not fulfill what was agreed, we contracted a service with them and they asked for a card just to order the service, however we agreed that the payment would be on another card that would be informed later, but they charged IMMEDIATELY! After being informed, they refunded the amount original, but we were left with an international exchange rate loss of R$ 1700.00 reais, they admitted that they made a mistake and reversed it, but they refuse to compensate our loss from the exchange rate loss. THIS THING MAKE YOU LOST YOUR COSTUMERS!
16 August 2023 2:09
Called for quote for services - they were very informative but the work required was above their capability.
26 July 2023 15:44
Mike and his crew were amazing! I had sewer backup and needed to replace the old pipes and a new back water valve. The estimate was thorough and Mike went above and beyond to help me with my insurance claim and city rebate. Not only were they on time, they were polite, tidy, laid down covers over my basement and cleaned up my driveway after they finished working! They even put the stone path back together!
They were such hard workers. They respected my property and worked until the job was done in one day.omg.and they were still able to put a smile on their faces after such a hot and hard day! I totally recommend Roto Rooter and Mike and his team!
11 June 2023 8:58
I had a clogged Catch basin on my reverse-sloped driveway that was regularly flooding whenever there was heavy rain. Samuel MilHomens & Philip Campos arrived on time and efficiently pressure jetted the clogged stormwater line.

I have not had any issues since and would recommend Roto-Rooter for fast, reliable and professional service
06 April 2023 2:17
We had a back up in our basement and Christopher Clarino was very professional and efficient. He was very knowledgeable and honest. Will definitely call Roto-Rooter for future needs.
22 March 2023 11:04
We had a clogged drain between house and street. Andrii G.was at the house within one hour of my call. He was able to partially clear the drain, and more importantly, he was able to determine the cause of the problem was tree roots on the city side of the drain! I called 311 and explained the issue, the City of Toronto promised to have someone out within 12-24hrs.
20 February 2023 12:16
Very professional, knowledgeable and honest. Highly recommend David. We will definitely call them for future needs.
03 February 2023 20:52
Quick response to my flooded basement; crew on site within 8 hours, worked two days to remove all water damaged articles; cleaned and disinfected everything; installed blowers, HEPA filters and dehumidifiers. Now waiting for things to dry out completely before re-building. Best of all, they will deal with all insurance related matters and have their own contractors for restoration and replacement. Also replaced my sewer lines in two days to avoid a repeat flooding. Not cheap but worth every penny!
23 January 2023 10:10
I've used roto-rooter in the past and the service was great. A little pricy but good. This time, I am very disappointed. I was told they would arrive around 3 and it is 7 and I am still waiting. They called 1 hour ago and told me they were on their way. I am not sure why they would send someone from Toronto to go work in Brampton. Horrible, and inconsiderate of other peoples time this time around.
16 January 2023 15:21
I had a back up in my basement, Dewayne responded promptly and was there every step of the way to assist in resolution. Work was done very neatly, when they committed to have it completed and price was as per quote provided. I highly recommend Dewayne for your plumbing needs, he won't let you down.
26 December 2022 1:26
We had a clog in out kitchen sink drain. Jermaine attended and was amazing. He was professional right from the start, explained the process, and even though it was difficult clog he stuck with it until it was fully clear. He explained the charges at the end, and I was even more impressed with how clean he left it upon his exit. I will for sure use Roto-Rooter again as this is the best experience I have ever had with a plumbing company!
14 December 2022 14:37
Third time I've used Roto-Rooter for different issues. Very quick response time and job done right! They have all the right tools and experience. I won't hesitate to call them again if needed (hopefully not).
09 December 2022 4:53
We required help to fix a loose toilet handle. The technician tightened a screw and we were charged $295 for an hour (the technician was here for less than 15 minutes!). We were charged an additional $10 for ‘replaced’. Nothing was replaced and what was supposed to have been replaced was not specified on the form. We were not told that regardless of the time spent, we would be charged $295 for the technician just walking in the door! We will not be using Roto Rooter again.

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