10 October 2023 17:01
I asked for the same product 3 times, on different days, but they always refuse to give me my food. I have seen that they treat customers according to their mood. I am not gonna visit this store again.
01 October 2023 14:00
I wish I could give them a zero star ️

The worst experience ever I waited for my food over 35 minutes. And still got ice burgers. They were out of noodles and told me to wait 10 minutes and it took 35 minutes and still it was cold.

Improve your service. Not recommended ever to anyone
28 September 2023 7:27
Today we visited royal paan, we ordered 2 noodle burger and 2 coke. Firstly, the bun was stale (expired), and they took more money from us and when we asked for bill was low.
We was totally upset while visiting here.
28 September 2023 2:21
Today I visit royal paan, and my experience was totally worst. U can check the bun of burger is totally expired and unhealthy for health.
Even they take more money for this and when I ask for bill receipt they don’t give it.
The old man who is on reception is fraud, be aware from him.
New students be aware from them.
16 April 2023 11:08
Food is very good, prices are medium.
But in quantity wise it is a little bit less.
Overall, we enjoyed the food
07 April 2023 13:03
I went there twice and had Momos 2 times, it was an amazing experience and their use of fresh ingredients and traditional cooking techniques, which led to flavorful and aromatic Momos.
21 March 2023 5:15
This place was pretty mediocre. They had an atm, and lot of kid friendly things. The food was okay, not good nor bad. It’s like a restaurant which’s a one time visit. But I still recommend this place to people who love paan.
04 March 2023 2:51
Not the best of the chain. Ordered takeout, the food tasted stale. Ordered Vada Pav and Bombay Grilled Sandwich. The Vada Pav was kept and stale. The Bombay Grilled Sandwich was okay-ish. But didn’t taste good or fresh either.
01 January 2023 3:03
Food was delicious. The guys there were very nice and the Sardarji was the best. Looking forward to visit again and do try the medium Rabbdi Falooda!
23 December 2022 22:04
Don’t deserve even 1 star!
-Worst location.
-No Rabbdi in Falooda at all but they charged us for the rabbdi too.
- kulfi falooda also very bad in taste.

Total money wastage.
Not recommended!
22 December 2022 1:20
Worst experience ever had in my entire life worst food ordered chaat paddi he mixed all stuff they have didn't taste well. Do go there
07 November 2022 23:33
I ordered chat papdi. Worst chat papdi it was
People are running restaurant but can’t make single item in proper manner
27 October 2022 22:32
One of the worst locations i have ever visited of royal paan franchise. Previous experience with other locations was really good.that’s the reason of trying out chat papdi on this location. It was bland and tastes like they directly served it from freezer. Customer service was really bad. You gotta respect your customers and the guy there had different level of attitude.
19 October 2022 14:36
Wastage of Money they don’t even know how to talk to their customers. As a customer I would recommend you to go somewhere else rather than wasting money here. I ordered royal falooda and it was so bad I had to throw it away
03 October 2022 17:01
First in life, Had to take Runny falooda.

They guy who made was eye balling on us ordering the faloodas as only faloodas were available.

IGNORE THIS PLACE.
29 September 2022 14:03
Do not go for paani puri. The worst paani puri in North America. Also i posted this at the right location and at the right place.
14 August 2022 1:36
Very poor service. 0 in customer satisfaction. I ordered rabri faluda worth $10+tax. It was a roohafza milk with noodles. I have been to other locations and I know what I ordered and what I got. This location is very poor when it comes to quality. Never gonna order from here ever again. I told the guy who made the faluda that it doesn’t taste like rabri faluda, he told me that it is always like this. Bro I know how it tastes. I have been drinking it from hurontario and bovaird location since last 2 years. Who so ever is the owner of these stores need to visit this store and fix these garbage things they are selling for so much higher prices. Customer is paying you for good food. If location staff can read this review my message to them is please stop brining shame to your brand name.
12 August 2022 3:13
Ask for rabri falooda, got regular faloda just full of 2 or 3 % milk and some nodles and coned icecream from the machine.

Took kulfi and kulfi taste horrible, kulfi is not made from real milk. It appears that they made it with whip cream which can never deliver the kulfi experience and it's cheap to make like 2 liter ice cream sold
In stores for 4$

You pay for $10 kulfi to get experience of *back home*, but here they are selling just whip cream ice cream in kulfi flavour, that is NOT KULFI absolutely.

Bought paan: got refrigerated paan instead of freshly made: you pay premium prices for frozen paan, seriously?

Anything after Poor, is royal paan!
06 August 2022 13:49
I have only gotten the falooda from here and it is amazing! However, now they have reduced the quantity & quality of the falooda compared to before.
04 August 2022 18:09
I have been to other Royal Paan outlet but this one is worst of all. Bought zarda paan and its waste of money, person making paan had no experience at all.just wasted 12CAD for 2 paan.
24 July 2022 11:40
Worst service, food was ordered an hour ago and on asking for it they said they forgot about over order. Will never recommend going to this location.
16 July 2022 20:56
Major Spoiler alert! I asked for Dahi Kachori and gave me super sweet Dahi Puri. In which definition is pani Puri ki Puri called as kachori? Apparently the corporate office directed the franchise to call Dahi Puri as Kachori. In Bhel Puri and Sev Puri they use thick Bhujia style sev and not nylon sev. You would guess that a large chain does some research before creating a recipe. I asked to make Medium spicy and it did not have spicy chatni at all it was just too sweet. We could not finish more than 2 spoons. Even in Punjabi or Delhi style chaat Gol Guppa is not termed as Kachori. Food definition and preparation is disgusting. I drove 45 to have nice Bombay style food and they served this. Hopeless!
19 May 2022 18:07
Total waste of money
Paid $44 and totally regret it. Paneer kathi roll was burnt and royal falooda was just pink sweet water. Worst ever.
07 May 2022 4:26
We ordered rabri falooda and they just gave us vanilla icecream with roohafza milk. We tried first time from this place and we had a worst experience, if you are looking for best falooda this is worst place I suggest you to try somewhere else
Disappointed.
09 April 2022 11:08
Worst royal paan location i’ve ever visited. Just got my kashmiri Chai and it was literally water and salty in taste, whereas pther royal paan’s teas are reallly good in taste. And the employee looks like, he took some kind of drug because he was not in his senses and was giving weird looks to every coming customer.
09 April 2022 0:18
Worst experience… food was not freshly cooked. Hence the taste was not up to the mark. Really disappointed n will never order from this place in future
24 March 2022 18:34
You need to go during a non busy time.

They completed the order and then forgot to cook the vege momos, we waited about 45 minutes for our entire order.at a pan store, imagine!
08 March 2022 12:18
Worst service. Asked for extra ketchup with two burgers, and the guy just passed me 1 pack of ketchup. Even we ordered two drinks, one of them was falooda, and was really bad. We tried chinguasy location, that is always good. We had really bad experience over this location. Wastage of money
02 March 2022 20:40
I used to love eating food from here but since last few months food is not that good as it used to be.
Disappointed. Do not recommend this place anymore
20 February 2022 6:53
Ordered pani poori with our order. The quality has gone down. The water for the poori had no taste. Very dissatisfied with todays order. This was ordered from bovaird location through skip the dishes
31 January 2022 14:08
Total waste of money. Ordered royal faluda and paneer kathi roll from these guys. There was no paneer in roll and faluda was like pink colour mixed in water. Pls don’t visit this location.
17 January 2022 4:00
I ordered kashmiri tea amd egg burger. The tea was salty, and burger was tasteless. Do Not waste your money.
08 January 2022 2:55
Don’t know how to talk with customer, I ask for my Oder and the way he reply is not appropriate. I prefer to die with hunger but don’t come here. This is my worst experience
17 December 2021 17:52
Don't bother! This location is one of the old ones and used to be the best, not anymore.
The prices have gone up but the quality has deteriorated.

Date of purchase: Nov 20,2021
3 employees, no one was wearing masks, no hair net, no gloves.

- aloo tikki without any chutney, just a really thick aloo tikki w a few chana and a bit of yogurt (dahi)
- bhel puri was more like aloo mix for gol gappa. Bhel puri is supposed to be chutney chutpati and bold not mashed potatoes and sevia.
- kesar badam milk was good
13 December 2021 23:41
I always live royal paan but when i visited this location it’s terrible.i just have one questions to this store do you guys give only 2 package ketchup for the whole food? I litterly got alot of food but the 2 indian boys over there were so rude with the customers and they said we only give 2 ketchup for 1 order.are you serious, make sure to teach some etiquette to your staff so that they can treat the customers nicely.
03 September 2021 4:13
Bought Falooda kulfi today for 9$ plus tax. Too bad that I ckecked reviews after I had already experienced worst. I wont say much about this dish, as there are other similiar comments to what I have to say, I wander owner has not done anything about this cheap quality flooda kulfi which he is still selling for $9 plus tax even after number of bad reviews about it. I mean $9plus tax is alot of money, he/she should really make it for his family and really ask them - would you buy it for $9plus tax! Maybe then he will believe customers. Anyways its Brampton and I doubt owner cares much.
25 August 2021 17:23
Don't waste your money on this Faluda. Bad taste and nowhere close to actual faluda. I tried chaat papdi too and it tasted equally bad. Defintely not worth any penny.
27 July 2021 4:33
I think i never had given bad review to anyone, but for this place i am bound to do. Worst sandwich i ate here in my life. Worst faluda kulfi (i swear i prepare better at home). Too expensive. Had first visit and offcourse my last visit.
24 July 2021 9:50
Very happy with the service I received today
This is my first time trying a Mango Lassi & I love it. The staff answered my questions & everyone was very kind. I will be returning!
19 July 2021 12:43
Please read all other reviews before going there.
Poor service, taste no good, waste of money, not real”Royal Paan”.
l called them and they said your order will be ready in 30 minutes, I went there after 40 minutes and my order wasn’t ready, so ok. I waited there for my order and they forgot my order and didn’t know what I ordered and how I wanted. And when I told the guy this How I gave my order he was showing me attitude and told him dude I already gave my order on phone and should be ready by now.
And in the end the taste was not good at all.their potato petty was all ginger paste.
My suggestion if you to go to royal paan go to order locations. They are spoiling their name.
02 July 2021 17:33
Not worth. I spend 9 dollars on kulcha Chana and get nothing as well as bad food.pay more and get less we can say.never visit at this location.always visit at hurontario.we get nothing
22 June 2021 17:37
One of the bad restaurant in Ontario. I order noddle tikki burger, but it has tikki that was too solid even I wasn’t able to eat.should stop to eat from this restaurant.
08 June 2021 6:27
Extremely disappointing. They didn’t know I had ordered online for pick up until I got there. I already wait 1 hr outside
13 May 2021 22:51
Absolutely uncivilized and rude staff. Do not wear gloves. Do not wear masks properly even in these COVID times. Have no courtesy to wear gloves even when you ask them. Won't recommend to anyone.
18 April 2021 8:54
Extremely disappointing. They didn’t know I had ordered online for pick up until I got there. Ordered 2 different sandwiches and they gave me the same kind. Even an amateur can make better stuff at home. Won’t be going back.
21 February 2021 15:12
The veg noodle burger was really good. Also their masala drink was really good. These are a must tey item for anyone who goes there. The downside are the sky high prices. But this food that we tried is the closest to actual indian food.
08 February 2021 21:22
DONT GO TO THIS LOCATION. I've been to a different royal paan before and their food was soooo delicious and consistent! I love the other location. I was disappointed with this place once but I thought I'd give it another shot. Second chance and still bad. I got vada pav and Bombay burgers. They were horrible. The Vada Pav was so dry, patty seemed old and hard. Barely any sauce felt like I was eating a bun with and some onions. The Bombay burger was just disgusting. More ginger then anything else and different toppings from the last time? They're not consistent and no sauce or spice. Really disappointed. I wont be coming here again. I'll drive the extra distance for the location near chincousey then here from now on, its worth it. If they keep going at this rate they wont have any customers!
01 May 2020 22:36
If you want brampton’s worst food go there.nd experience the most unprofessional staff with rude behave.these guys are treat like.they are paying to eat food
25 April 2020 17:02
The worst of the "Royal Paan" franchise. Mississauga and Rexdale (Etobicoke) has better food, service, and courteous employees
12 April 2020 23:55
Totally a waste of money, tried 4 different dishes. None of them were good. Won’t recommend anyone to go here.
12 April 2020 4:41
Amazing place with snacks and drinks to offer. On top of that it has lots of DVDs for people who are looking forward to buy and watch Indian movies at home. Loved the meetha paan though also people were very welcoming.
11 April 2020 12:24
Disgusting customer service. I asked for washroom, person at the counter said that it is blocked, then one of their employee came with the washroom key and after using the washroom, he locked it again. Cashier was eating while taking orders. I love royal paan but I will not recommend this location as my meal was not good as well.
01 March 2020 7:30
The sandwich is really great and gives you a real indian taste but the chaat is very low quality and not worth the money spent. They do have a lot on their menu but most of the times they don't have things at all.

Everytime I have gone here it's been a disappointment for me. The service is very very slow.

As compared to other royal pans this one is not managed well. Either they need more people or they need to get the quality of food up and have things in the store that are on the menu.
25 February 2020 7:17
Worst customer service ever! This store is really disgusting. Whenever call for order at 10PM, they always say we are closing early today. If you don’t want to run your business then shut off your store.
22 January 2020 17:50
Worst customer service. The employees working their dnt know how to treat customers.worst place to visit. Will never go again
24 December 2019 11:17
I ordered Bombay sandwich and kathi roll so the guy told me to come after 25 minutes, when i reached there, there is no customer also i waited over 25 so around i waited 45 minutes for 1 sandwich and 1 kathi roll. Worst sandwich and kathi roll. It's smelling ginger only from sandwich and kathi roll has no stuff inside only 2 piece of onion, 2-3 piece of paneer and little bit green paper. No catch up no chutney inside of kathi roll. Don't go on this location. Worst experience ever.
05 December 2019 3:04
I went here today for the very first time and bought 3 falooda but it was really bad experience as it was totally different from the ones I hv had earlier n it was too much sweet n didn’t gv da usual look of falooda is like cream smthng on top n seasoning of dry fruits n roohafza on top of it bt dis ws so milky wid no good look n taste either.
30 November 2019 21:20
All shakes and falooda tastes good but the service is worst, the worst you can ever imagine.ordered veg panini and got bombay burger, that too after waiting for years.not enough staff in busy hours, very very slow even after having enough people.dont wanna give 1 star either!
08 November 2019 14:55
If you are going there just keep in mind 2 things, you will not get anything tasty and take atleast 2 Hrs for your order because they forget your order everytime.
14 October 2019 16:53
Mismanagement and untrained staff. Poor in customer service. Our order was already prepared and kept ready on the shelf but it was not announced as they usually do until we personally went and enquired after waiting for a really long time. There were not much customers and we were sitting on the 1st table. They clearly should have known what our order was still they kept us waiting. Utter mismanagement
05 October 2019 20:26
Bad service, servers remind me Delhi hawkers, no respect to customer, rude people of Brampton
If you order two items one comes too late from other.
29 September 2019 9:51
Excellent items, but today i drink kasmiri chai and it was look like ordinary tea but not that pink Kashmiri chai.
26 September 2019 10:07
A very good place for Indian fast food. I am a fan of paneer burger. You will get real taste of Indian fast food here. They also sell pan, Indian snacks fast food, Indian desserts like thandai and falooda. It's good food. But It's little bit higher in price.
12 September 2019 6:41
Staff is not very approachable, their menu book was dirty, had food on the cover. They should improve their service
10 September 2019 16:16
I ordered noodles from royal paan and i got KHICHADI. I don’t knw how to upload a photo here, i want to show u all they gave me smashed noodles it looks like garbage.
03 September 2019 13:38
Worst Location for shakes. I ordered royal rabri faluda but was not even think. Steel's location is far better than this.
31 August 2019 19:02
I wish we had a. Option for 0 stars as the servers were rude and u professional, the food was stale and the prepration was bad. I had tried there other locations and never had any complain.nobody should visit this location
18 August 2019 3:21
Worse experience snakes are too much expensive customer service is below average falooda is just a glass of milk with some ice cream nothing is good they are just cheating people in name of falooda and all other items i urged my friends to not waste your time and money
16 August 2019 21:43
Did not enjoy our last experience at this location. The Kesar Badam was pink/ orangish in colour! And tasted like it had artificial flavour. The Gore location had better Kesar Badam drink.
02 August 2019 15:53
This the best place for a falooda I mostly go there to get it but the employees are super duper slow
26 July 2019 23:14
Super unprofessional staff, doesn’t even know difference between panini and sandwiches, poor quality food and prices are sky rocketed. Instead of this visit “Bombay bakers”. Cheap prices and better quality food.
25 July 2019 22:41
Hopeless, how someone can add ice cream to Royal falooda instead of Rabadi, when l asked them to add Rabadi. Taste was ruined. Should have told if they were out of Rabadi and should have asked us before adding ice cream.
Hopeless, how someone can add ice cream to Royal falooda instead of Rabadi, when l asked them to add Rabadi. Taste was ruined. Should have told if they were out of Rabadi and should have asked us before adding ice cream.

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