Runners' Choice Waterloo

Went in to buy a pair of shoes, when they didn't have my size they ordered a pair free of charge to me. Once the shoes came they actually ordered two (one pair a size up)!

I bought the shoes but they were causing me some ankle pain after a couple times wearing them so I went to return them and the return process was extremely easy and took less than 2 minutes.

Great store, will be returning once I need shoes again!

Came in today to purchase a pair of shoes for walking/low impact activity. The associate helping me was knowledgeable and helpful. They measured my feet, brought me several pairs to try out, and listened to my feedback with likes/dislikes for each shoe. In the end I ended up choosing a pair which seem to work well and fit great. Glad I came in since it was a great experience!

This place is the best, ive bought several pairs of running shoes here and I always get the rundown (get it? That's a running pun!) on what will suit me well and what won't. Every staff member i've come across is an avid runner themselves and they really enhance the experience.

Small specialty running shop, I was a regular customer when they opened in Guelph by the red cross.

Brendan & Sofia were super helpful in helping me choose new pair of shoes. Very grateful for their help!

Excellent service and overall experience. The man, who helped me, sadly I have forgotten his name, was fantastic and the whole vibe of the store was friendly mixed with knowledgeable. I'm looking forward to trying out my new Hoka Challenger ATRs!

Went in for the first time to buy some runners. The sales team that were in store Easter Monday (sorry, didn't get their names) were super helpful and did their best to guide me in buying the right pair of runners for my old ankles and knees. And prices here are better than some other chain stores in the area.

Everytime I've come here the staff have been exceptionally nice to us. They are very knowledgeable about their running shoes and have always appreciated their input into guiding myself or my partner for our next pair! Support location and shop here if you're looking for any running gear.

This is a great Running store with amazing customer service. Always my first stop when I need new running shoes.