Rutherford Medical Clinic

What's wrong with this Clinic? Been trying to call for the past 3 months and it's impossible to speak to someone. Called and left messages multiple times and haven't heard back in 3 months. My Pediatrician moved to this clinic and now there's no way of scheduling an appointment. I think my last option is to drive an hour there to make an appointment and for his follow-ups. Very frustrated with this office!

It has been almost 2 months to get a refund for a visit my 9 year old child should NOT have been charged for. She had an expired health card that we didn't notice (obviously) so we had to pay for her visit. We left the office and went straight to get a new health card, went back to the doctors office the very next day with the new health card and yet almost 2 months in and still no refund. Why is a child under 18 who is a Canadian citizen being charged anyway? Why can't I get my money back? This is very upsetting and so unfair. We keep calling and inquiring and still nothing. I cannot believe my child had to be charged to be seen. So unsettling.

The paediatric side of this walk in clinic is good. But the doctors side is ridiculous. I had pneumonia, the first doctor was helpful. However my cough was still causing me a lot of discomfort so I went 9am, having to take both of my daughters. A doctor (Dr B) just sat there telling me about viruses in the community and wouldn’t even listen too me. Despite me telling him I just had pneumonia and still don’t feel better after a round of antibiotics. I tried to stop him from talking so that I could tell him I’m having chest pain from coughing so much, but he wouldn’t stop. I left this clinic in literally tears because the doctor was such a jerk. Save your time and go elsewhere.

While I appreciate that this clinic gave me a last minute appointment for my newborn, I am not very happy with how the medical professionals operate at this clinic. Both the nurse and paediatrician that entered the room to check on my baby did not practice proper hand hygiene.

The nurse did not wash her hands after seeing the patient before us. I noticed she wasn’t planning on washing her hands before touching my baby so I asked her kindly to
Do so. She washed her hands without any issues. But I wish they made this regular permanent practise as there are many sick
Kids during this season who come into the clinic, better to not spread germs from
One patient to the other.

Next the paediatrician came In and same with her she wasn’t planning on washing her hands before checking my baby. The patient before us was battling a coughing cold and I did not want her to spread the sickness. So I asked her kindly if she could wash her hands before checking my baby. She did not wash her hands and said she sanitizes only. I think
She got offended. She sanitized her hands but it’s not the same as washing with water and soap.

This is not the right clinic for me as these professionals do not practise proper hand hygiene in between their patients. I will
Be looking for another paediatric clinic for my baby.

Dr. Lavorato is the best! Been here twice so far, really enjoyed both visits - and so did our little one! With our baby being born during the holidays, I wasn't sure we could get the first checkup visit in time but everything worked out as well as it possibly could. Highly recommended!

I use this clinic for after hours pediatric walk in. I always had good experience here with the doctors. They are simply amazing! It can be very busy during flu season, which is expected for Paediatric clinic. The good thing is: if you have to wait a long time, they will give you a call when it is your turn. So, last time I went home, fed my kids and then came back. Wearing masks is required, which is great: it can protect parents and children from acquiring other respiratory infections.

Not a true walk-in clinic as I was told that they only see patients who are enrolled in the clinic and have a family doctor there. They should not advertise it as a walk-in clinic!

This place is a waste of time. They don’t prescribe antibiotics which definitely defeats the purpose of even going.

I had searched for a while for a family Doctor, Doctor Boland is amazing, always gets back to me in a timely Manor, constantly does follow ups, staff have always been polite, any specialist appointments have been rather quick from his referrals, and the fact that the chiropractor and massage therapist are right there to confer with my family doctor for anything is beyond convenient, I've been going here two years now and honestly have nothing bad to say

I had to wait long time, no problem with me as long as I am taking my turn, but when my turn came they skipped me twice prioritizing other 2 patients

Apparently this is NOT a WALK in clinic even thought there is a sign saying it is. Very upsetting and false advertising.do not try to walk in

Dr Sit is an amazing pediatrician and Maria is an amazing nurse. I'm happy we found this office!

This place is basically closed since Covid began and no one should go here. They told us the Covid test was available for our toddler and 2 hours later, Nada. It should be closed asap. Go to the hospital and do not pay anyone here 1 more nickel.

I use this clinic for after hours pediatric walk in. I always had good experience there with the doctors.

Love Dr Hanna she is so patient, kind, gentle, smart and she is very professional she knows her stuff ️