12 October 2022 10:11
Absolutely horrible service - we wanted to look at flooring and we were turned away. There were 3 people in the store on a saturday and they were doing nothing and refused to help us. We are building a 5k sqft custom home and she told go look at these tiered selections of inferior products. THEY DID NOT WANT OUR BUSINESS!
07 October 2022 9:28
We used Sacwal Flooring for all the flooring and tile in our new build. We had SO many choices to make and Alex managed to not overwhelm us. She is very knowledgable about each product and helpful in what works well together. We have now moved in and love the hardwood, tile, carpet and gym floor that we received. The Sacwal team made the process seamless and is the place to visit for all flooring needs.
12 July 2022 12:31
We had a good experience getting our bathroom flooring. I would recommend Sacwal for sure and will be back again. Huge selection of all types of flooring and great customer service.
12 March 2021 19:26
Picked up some nice 7" Engineered flooring. People are friendly and very helpful.
Great prices btw
07 March 2021 7:27
Was in the showroom a week ago, waited at the front door for about 5 mins as i watched 4 sales people stand around and talk before helping me. I then received the sample board of the tile we wanted, got pricing, and then asked what the turn around time was. Was told 1 week.perfect. Called today to order that tile, apparently the sale guys didnt do any looking into this tile and it is back ordered until end of October.very disappointed as we were sold on this tile.now we are 2 weeks away from tiling and don't have a tile to put down.
Pure laziness from this salesman, that should of been mentioned when I was inquiring.hopefully he atleast didn't miss much of the group chat while he helped me for that 5 mins.
06 March 2021 9:46
Nate at Sacwal in Lambeth was great to deal with, he was very knowledgeable, provided us with a ton of samples and took the extra time to help us make our selections. Nate was able to deliver our new flooring to our door within a few days after placing the order (rare during COVID19 times). Excellent customer service and a pleasure to do business with.
25 February 2021 23:21
Nathan is very helpful and patient. He has made this process less stressful, he has been a great help highly recommend. Wide variety your one stop shop for all flooring and tile needs.
09 April 2020 5:42
Great store with tons of product options! Paige was incredibly helpfull and knowlegable with our questions and had very friendly customer service.
22 September 2019 2:47
I co-own a design and build firm here in London. Our previous flooring supplier was becoming overwhelmed and project schedules were suffering. We decided to switch and chose Sacwal. I’m very happy we did. Erin and the Sacwal team have been the perfect choice! Pricing is better, service and quality too! Didn’t believe you could have all three until now. Erin is incredibly diligent at responding to emails and answering any questions we have. Their installers are professionals. I’m enjoying their large showroom and I’m always comfortable sending my customers to Erin as I know she will look after them. We highly recommend Sacwal flooring to both end consumer and contractors.
14 September 2019 22:33
We selected an LVT from a store in St Thomas where we live but unfortunately it had been discontinued by the mfr. After searching for a few weekends for something else we could agree on found through an online search that Sacwal carried the same line that we really wanted. Based on the positive reviews online we gambled that Erin could help us out and she did, finding some of the discontinued pattern (that we were told didn't exist) through her distributor and helping us with grout selection etc. Kevin did a great job on the install and we are very pleased with how the floors in our upstairs hallway & bath came out. 1000000 thanks.
22 August 2019 20:09
My husband and I came in looking for hardwood, tiles and vinyl for our basement. We had no idea what we wanted when we first arrived. A short blonde girl with beautiful tattoos helped us out, she was fantastic. We aren't quite ready for the flooring yet as our home is being built but we will definitely be back in to order with her. Thanks again for making us feel welcome and comfortable.
30 June 2019 13:58
Sacwal has a fantastic showroom, great product offerings and a really good installation crew. The did a fantastic job with the tile in our kitchen. Fast, professional and we plan to go back to them for carpeting work later. Highly recommended. Locally owned and operated.
19 June 2019 21:40
We had been searching for area rugs that would work well with our existing furniture and decor. I received excelled service from Erin at Sacwal. She helped us with our design needs and helped us create area rugs for our new home.
15 June 2019 12:33
I worked with Erin choosing a contemporary look for a backsplash. Erin had some terrific suggestions and we finally nailed it. Will def continue to use Sacwal for all our flooring and tile needs! The staff are very knowledgeable and courteous.
11 June 2019 17:50
Sacwal flooring is the best in town! I Run a renovation company & send all my clients in to meet with Erin. A lot of clients walk in unsure of what they want & Erin is always happy to help. Weather its helping to select tile for a bathroom renovation or picking the right hardwood that goes with the clients new kitchen cupboards, Erin always goes above & beyond!
10 June 2019 8:51
Lindsay provided the most amazing designs to transform my house! She used her ability to pick tiles and flooring and create an oasis in my home. The installers were efficient and professional. The sales staff rocks! I would recommend Sacwal flooring to anyone looking for a combination of good deals and excellent service and amazing design work!
31 May 2019 18:59
Lindsay Gowan assisted us with our new home build and made our flooring and tile choices so effortless. We absolutely LOVE her advise and will treasure the ease of these perfect decisions. We have returned to Sacwal several times since for back splash and other flooring needs, thanks to the amazing service Lindsay provides.
31 May 2019 15:22
Couldn't be more pleased with the service I received at Sacwal Flooring. My husband and I went in looking for carpet for our newly finished basement. We were assisted by Erin and she was extremely pleasant to deal with. She was very polite, patient and provided us with all the information we needed to choose a carpet. She also provided us with some small carpet samples to take home to help us visual what the carpet would look like. The whole experience was an excellent one and I would definitely recommend Erin at Sacwal for all your flooring needs!
09 May 2019 14:57
I had the pleasure of working with Erin recently and couldn't have been happier with the outcome or the service. Her attention to detail and design ideas were exactly what I was looking for. The entire process was so much easier than anticipated and she happliy answered any questions I had. I would gladly work with Erin again.
07 May 2019 17:32
Erin, your service and guidance were excellent during this whole process! Just wanted to say we are so happy with the backsplash. It is perfect.
Your workers were terrific, great job and very nice men.
06 May 2019 9:27
Lindsay asked all the right questions to determine what we had in mind for our renovation and presented different options. They were things that I would not have the vision to choose on my own. Her ability to envision the space and understand our style was amazing. I would highly recommend asking for Lindsay's expert advice on your next renovation.
03 May 2019 21:45
I have recently gutted our main bath and had spent a lot of time online searching for specific items! When I went into Sacwal, I was provided with excellent service from Erin. She went above and beyond to source products at the best price. She made the selection process easy and her suggestions for our design was great! We have now since decided to renovate the whole house as we are so happy with our main bath project outcome! Sacwal Flooring is great for all of your flooring and design needs!
17 April 2019 2:26
So looking forward to our ceramic tile installation. We had tiles delivered promptly and safely and will be installing ourselves. Nathan and staff (Karri) were great with our order and we will send photos when we are finished with installation. Thanks again Sacwal Flooring.
13 April 2019 15:35
Extremely informative and helpful staff and even better service! Sacwal truly stands behind their services!

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