Saigon Optical

Great service. Appointment was on time and Dr. Pham is very friendly, professional, and efficient. The selection of sunglasses are always on trend and many different amazing brands to pick from. Our favourite optical store in the city! Thanks again and see you soon!

Thank you Daniel for those grt looking sunglass. My brother liked it… will come back again and thank you for the grt service.

I will never go anywhere else after switching to Saigon Optical; their superior customer service and immense collection of designer frames put them in a league of their own. Saigon is the ideal, one-stop shop as well as friends of mine now! Don't make the mistake of going to anyone else!

Thank you so much!

Hugs,
Brayden

I went to another Canadian chain store for glasses to fix my mom's Gucci glasses. They said her frame was broken. I still wanted to double check so I came here. The guy told me right away all it needed was tightening of one screw! He didn't even want to charge me for it but I insisted that he accepted something minimal for my gratitude!

My go-to for all optical needs. The staff are very friendly and helpful and Dr. Pham who does the eye check up and tests is also extremely kind. Highly recommend!

I've had the most wonderful experiences here! My prescription lens for frames that I brought in myself were done perfectly at a super reasonable price. I believe Lan helped me both times I've been here, and she really went above and beyond! She really took her time to help me find the perfect pair of sunglasses and letting me try on a ton of different frames.the styles here are great, the prices are very reasonable, and the service is amazing — I highly recommend!

We have been using Saigon Optical's services last few years, they have been always helpful. Their customer service is 5 Star. Thank you Lan and Team.

Very good service amazing selection great people especially Lan she is amazing helping me for 8 years definitely recommend to anyone looking for any type of glasses

Had such a great experience here! The optometrist was very professional, considerate, and knew exactly what you needed help with. The staff were all friendly and super helpful! Highly recommended!

I went here to get new prescription lens but also had some concerns about my vision coverage. Daniel was very knowledgeable and helped me submit the right documents to my insurance agency. I am pleased with his help and patience throughout the entire process.

The people here absolutely know their stuff. Excellent service and staff. Great selection of choices. A strong recommend for anyone with eyewear concerns.

Professional, attentive, welcoming, always polite, courteous
really nice place to get your glasses

Dr. Arthur Pham, Daniel & the team really do an amazing job. They always help match you with the right pair of glasses, and have ordered stock in if they don’t currently have what you’re looking for. Keep doing what you’re doing!

Great selection of glasses and sunglasses! Dr. Pham is wonderfully easy-going and conducted a thorough eye exam. The staff was extremely helpful in assisting me in picking out glasses.

Love this place. Very clean and has a nice layout. I've been coming here for a decade and they have the best selection and prices. Daniel is professional and fantastic. He helped me with the selection and warranty replacement after I broke my pair. I highly recommended Saigon Optical.

Great location, great doctor, excellent selection of glasses. Dr. Pham is an amazing eye doctor and you can tell he truly cares for his patients.

Amazing and knowledgable staff! Lan was so nice and took the time to go through what felt like EVERY single frame with me - I am someone who is super indecisive and she was able to help me pick the perfect frame for me! Lan is very considerate and asked about my job to ascertain whether a blue filter for a lot of screen time should be added!

Very good service, nice selection, and very good prices compared to lens crafters and others. Highly recommended.

This place met my expectations. Busy AF but worth the wait. Got my glasses from this place and my exam better than any other shop; service was great, andprice was great.

Cam on Anh Tu for the glasses and amazing service! Here’s your 5 stars, just know I kept my word.

Great store! The staff are friendly, helpful, and kind. I got a pair of sunglasses that I love and which even came with a cleaning spray. I will be back for sure.

As an individual on ODSP with a voucher and a complicated prescription, specifications, and migraines, Kevin did an amazing job getting me new glasses at my small budget.

Just got my pair of prescription glasses and sunglasses from Saigon Optical. Awesome service, good selection, fast turnaround (less than a week), and great prices! I highly recommend this place. I would 100% go back (when my insurance resets, of course).

In the spirit of finding hidden gems with great service and prices in Toronto’s Chinatown I decided to give this place a try when it came time for new glasses (based on the current rating). Stepping inside one is greeted by a bright and inviting shop, where I was easily able to find something to suit my unique style with the help of their kind staff. I was impressed by the straight forward “tax included” pricing. Total cost was easily $50 less than the last time I procured a similar set of glasses at a more mainstream chain store. I will totally be a return customer.

Great service! The optician and optometrist were very pleasant with no pressure tactics. The glasses arrived within a week with followup adjustments to make sure everything is satisfactory

I’m new to glasses and I was immediately able to find a perfect pair so quickly. They have a great selection of designers too, also if you are in a hurry my glasses and prescription was filled within 20 mins. AMAZING I will recommend Saigon to all my friends and family. Great prices and amazing service! Thanks for making my First experience great!

Excellent experience! Came to the store through recommendation and did not disappoint at all. The optometrist and associate were so professional and happy to help. Great variety of selection with their help made a very easy purchase.

I was referred to Saigon Optical by my friend Nataly and boy am I glad she referred me. The service was exceptional and I'm so happy with my glasses. I will be going back again for a new pair soon and will recommend all my friends and family to go as well.

Went there on friends recommendation and was not disappointed. Quite the drive from Pickering, but we've been there 3 times and I'll be returning for sure when need glasses or lenses again. Daniel is informed and provides world class customer service. He would remember us and the products we ordered in each time. And they always arrived within days. Excellent prices, just an overall excellent experience every time we call or go. 1000% recommended.

My go to place for glasses & sunglasses. I refer everyone to Saigon Optical. If they don't have a pair you want they can always order it in for you. I'm pretty picky and I didn't feel rushed when trying on options from their large selection. The customer service is wonderful which is also very important to me and I love supporting small businesses! If you're in the market for some new frames I'd highly suggest checking out Saigon Optical, you won't regret it!

Went to 6 or 7 places before finding frames I liked well enough. They were super helpful, friendly and professional. Even entertained my 2 year old while I had my eye exam. Great staff and shop all around!

They were very nice and helpful. They adjusted my crooked frames without charging me. I’ll be coming back for new glasses next time I need.
Thank you so much!

Excellent customer service, very professional and an amazing selection of glasses. Daniel is top notch and is extremely helpful and knowledgeable about all of the products available. Highly recommended!

Been going here for the past 8 years. Consistently cheaper than brick & mortar as well as online stores and diligent customer service. Couldn't recommend enough.

Wide selection of glasses and staff are very professional! Thank you for helping me pick a pair that’s suitable for my face. 10/10 would recommend.