Sansotei Ramen

Delicious tonkotsu ramen.
Missed its entrance as it was not seen from inside the mall and there was no sign, needed to go through the automatic door then saw the entrance.
Staff was nice.

This place has too much preservatives put in their soup or sauce base. After dinning in here I’ve got the stomach flu, something was definitely not clean from their food. Stay away from this ramen place if you want to stay healthy!

Always a pleasure eating here! Shoutout to all the beautiful people here! Marvelous service! Thats why i keep coming back!

The ramen here is rich and flavourful. I highly recommend the miso black or the vegetarian mazemen

My first Ramen experience in Toronto and they got a permanent customer in me. The spicy ones are top notch.

The server Khanh was so cute and handsome. She was keeping track of my table like an obsessed stalker. Definitely made my night. I felt taken care of like a mama to a new born baby. Best experience I’ve had in decades. I will be coming back. Sally was making me feel like royalty, she gassed me up so much I thought she had a crush on me. Jinny was a goddess, I felt like I was serving her not her serve me. I was blessed with her presence. Brian was spicy

Very delicious ramen, reminds me of Ichiran in Japan. Much better than the other competitors ramen chains around.

This establishment needs to readjust their prices, Kinton Ramen and Kamen Ramen are 2-3 km's away and serve good ramen but $5 less and a bigger menu

Me and my wife went here for dinner one snowy blustery evening and ordered a bowl of the Tonkotsu black ramen and the Miso black ramen along with a bottle of the peach sake. Both bowls of ramen were super fresh and amazingly flavorful, really packed a punch. We loved them and honestly feel these folks make some of the best ramen in town. Prices similar to some of the other popular chains (maybe a couple of extra dollars per bowl) but quality freshness wise way better than others. Highly recommended!
The peach sake can be missed tbh!

No vegetarian broth at all? Can’t even make one for someone requesting it as their broth is pre-made? Seriously never heard of a punishment where a vegetarian has to eat ramen without any broth as they don’t have the option of a vegetarian broth!

I highly recommend this ramen place!

Me and my boyfriend came here few days ago. It was a good timing we came because we were at the mall and we were hungry. This is also my first time trying this place and food out!

We ordered miso black ramen with extra corn, including extra noodles on the side + deep fries chicken. It was so fresh and well cooked. We indulged everything with a happy tummy haha. There was not alot of people dining either which was great. The server we had is so accomodating as well as all the employees.

We absolutely love our experience, can't wait to come back again!

Amazing Food with quality service from our server Peter! He was very attentive and helpful to any questions or needs of my partner and I. I would definitely come back for the service alone!

Delicious ramen at a reasonable price, I will certainly be returning. I had the tonkatsu+ and I would recommend adding corn and black garlic oil.

Although small, this place packs a punch if you love good ramen, and good polite service. I had the Gyoza, and the Miso Black, and didn't regret it.love the atmosphere, again small but packs a punch with flavor

This is my favourite ramen chain and i was so excited when they opened a location closer to home in square one. The food is fantastic, i always bring friends to experience the rich tasting ramen.

Service is great with ACTUAL Japanese speaking waiters, and the whole process is quick. Washroom is pretty nice with cool AC and nice atmosphere. The menu is small though. The price is okay and as someone who rarely eats pork, it was very tasty. Would recommend. I got an extra refill of the noodle (kaedama) which isn’t necessary but if you want a lot of noodles for sure get it. The service is VERY quick which is always a good thing!

There’s never any wait time when it comes to getting seated. The ramen is so flavourful and the presentation is great. The food always comes out quick too. Peter is a great server and is quick to help us out when needed.

The Ramen with egg and pork is flavorful.it's the soup of Miso Black that makes it phenomenal.and to add up with Gioza is a great combination.mouthwatering food in topnotch quality, fast service with politeness from the crews is something that I can recommend from friends and family who's into Japanese dish! 5 star for all of you guys!

This establishment needs to readjust their prices, Kinton Ramen and Kamen Ramen are 2-3 km's away and serve good ramen but $5 less and a bigger menu

Their miso black and spicy tantan ramen are great, the zangi was okay.it takes a while for the ramen to come out but the service is great

Went here to eat on a Sunday afternoon. Didn't book a reservation and there was a bit of a wait since every other table is blocked off. It only took 10-15 minutes to be seated and I was able to pick up a few things at Dollarama while waiting.

The menu is nice and short, pricing is average. The service was super quick! We got our food like 5 minutes after we ordered. We ordered the Miso Black ($15.00) & Tonkotsu Black ($13.75). You have the choice between thin or thick noodles and we both went with thick. Not sure if I went on a bad day but I found it to be quite bland and each bowl only came with two slices of pork belly. The miso black actually had a little bit of flavour but the tonkotsu black was lacking a lot. The noodles were cooked fine. It was a pretty disappointing so I don't think I'll be coming back.

I ordered on Skip, after realizing it was in a mall I had instant regret.

The food arrived cold and tasted salty af like an ex-wife at your wedding! They packed the ramen noodles with the soup so it was a giant blob when it arrived.

Never eat ramen from a mall food court.

First they suppress using a particular payment even though they take it and they then reduce the pork to 1 price just to spite me.

Worst park is that it was takeout during covid and I didn't know till I got home. Snake move. If I could give zero stars I would. Such shady business conduct

We came around 1: 35pm, and there are several empty tables. The waitress told us tables are reserved, we need to wait for 15 mins for next table. We waited for 15 mins, and those reserved tables are still empty. We asked again, she told us we need to wait 2: 15 pm to see if reserved people are not coming. There’s 40mins gap between we came and the reservation time, but waitress didn’t let us sat and eat. I feel like this restaurant doesn’t want to do business at all.

Best tonkotsu broth in town. The cha shu is so tender it falls apart when you try to pick it up (that's a good thing). Get the chicken zangi too, great flavour and fried to perfection

I've eaten at a lot of ramen shops in the city, and I'm pretty sure this is the best broth of the mall. Go with Tonkotsu black and you won't regret it.

This site is my preferable site. Of all restaurants I know I favor it most. I always suggests to my friends to go to visit this place.when I feel like having a good lunchon, this restaurant comes immediately to my head.outstanding and many types of food and a large list of dishes.trained team, and pleasant mood. Also, the charge is decent. I recommend this place with great pleasure.

Star is for the food. I've been a frequent visitor of sansotei for years and their food is genuinely good.however their way of handling the pandemic failed miserably. Unless you have unlimited amount of time to wait, don't think about ordering from them directly for takeout as they don't take over-the-phone orders.meaning you have to go in person to order, unknowing how long the wait would be as no one can tell you how many ppl are already in line and how much stuff they ordered before you actually get there.they would drastically underestimate the wait time (by 50%-100%) to lure you in, but after that it's all luck.if they can survive thru the pandemic that's great, but how they achieve that with its current way of operations is beyond me.

A few friends and I decided to grab ramen for dinner while we were out and were not disappointed. The broths of our different dishes were all quite rich, the flavours were well balanced, and the price and overall portions were modest as well.
The customer service was good as well, definitely would recommend!

I celebrated my graduation yesterday in this fine place. I am glad to say that we had a fine evening and the venue was indeed one of the reasons for this outstanding evening. The waiters helped in a pleasant way, the meals were very good and my friends were very joyful. We shall absolutely come back again for more joyful events. Thank you very much.

The Ramen we ordered was outstanding, it’s a small place but we enjoyed the dinning experience except the cooks were very loud in their conversations with servers and were laughing out too loud, they need some customer service training as the kitchen is open.

I'm not sure if it's just me, but I feel like this branch is slightly worse than the downtown branch in terms of both food and service. Still good though.

A little overpriced for a ramen place, prob because of the Square one area. The quality however is not good at all. Size of the meal is small for what I was paying. Seating is very tight also.

I work in the same mall as this place and they have you wait 5 minutes for my food, so if I’m at work and want to call in to place my order so I can have it ready in time for my break, but they won’t take phone take out orders even if I’m a regular and force you to get an app just so you can get the same service as you calling in and placing your order. Also do not know what’s going on with their portions but they’d been getting smaller since I started being a customer.

I was eating ramen and when I ate my egg, there was still an egg shell stuck to it. Everything is over priced for the little portion you get. Servers are rude and you need to call them in order to put your order in.

I had Sansotei once before downtown and did not care for it too much, and have other preferred places for ramen. I wanted to try it again, and I got the spicy tan tan. The broth was overly salty, some of the ingredients like the bamboo shoot were cold, I assumed the soup would warm it. The pork was tender and the noodles were cooked right. For 13 dollars a bowl, I expected more toppings. I know more are available for an additional purchase. I also had the zangi (fried chicken), it was good but nothing special. I probably won't come again, as the value and quality isn't comparable to other great ramen places.

One of the better ramen places in Mississauga. Good hearty tonkatsu broth. You can choose the thickness of your noodles. I prefer thick but it's not crazy thick, maybe like approx. 4mm? Meat is okay, tasty but thin. Service is relatively fast. Tables are clustered quite closely together that you can easily overhear people's conversation without trying to. But that's kind of normal in most ramen shops. Previously you would put your name down with a server on a list but now they have updated to Yelp waitlist. As of today, you can not put yourself in line remotely; you have to add your name to the list via tablet outside the restaurant. This is a welcomed change because you leave your cell # and can walk away and get text updates or watch the list on your phone.

The food was fresh, good and flavorite. The service was efficient and the kind. I recommend this place for a delicious ramen.

Great service! Fast and SUPER DELICIOUS! Love that they use yelp and a waitlist system! Such a chic look! I think my only complaint is that it's a small location

It was good, but when I was eating I found two pieces of short hair on my ramen. So don't know if I will eat here again, but please watch this please. Shouldn't have this on food.

Excellent service​. I ordered​ Tonkotsu Black​ which only had 2​ 1/2 small pieces pig urine smell pork belly, so disgusting. The broth​ was light which was very eclipsed compared with Toronto Sansotei Ramen. They need to improve their food quality and portion.

There is usually a wait of 30 minutes on weekend after 7: 00pm, mainly ramen. The food is quite tasty, normal expense is $$

Great food, great service! It is a small location though, so you might have to wait to be seated but it's definitely worth it!

A little small location but then again, mostly of ramen places have this a little tight space. Ramen was delicious. You have options to choose from, but comparing to other ramen places I've tried the options is not as many. The broth is very flavorful. Love the tonkatsu. Options to change your pork to chicken. Staff are nice and the place is maintained. Highly recommended for ramen lovers esp in Mississauga area!

Ramen is inconsistent here. Some days it's pretty good, on others, the same Ramen not so good. Service is very good, with friendly staff.

Generally speaking my experience with the quality of food at Sansotei is good like all of the other franchises, but this one was terrible.

One of the waitress carried a tray of tall plastic cups all of which were very full and as she was placing the tray down onto our table, the weight of the tray tilted the cups downwards and ultimately poured the entire glass onto my mom's body. The waitress apologized and got a mop to also clean up the place offering paper towels, but the damage control wasn't enough. Water was spilled inside of her purse and her bottoms were wet. Our original waitress was so embarrassed that she switched to a different waiter to serve our table instead.

Now, the manager who I presumably believe is a man with a cap with his arms crossed in the kitchen doing nothing but overlooking the entire restaurant and witnessed the entire situation, did absolutely NOTHING to help the situation.

At the very end, we received the bill like a normal guest would. The least of my expectation is some sort of recognition of a fault made by their service team whether that be a discount off bill, one meal off, or I would've even accepted their future offer of a discount later.

All of which damage control methods were not considered and I'm truly disappointed that they would've think that essentially ignoring an incident that happened, is a valid action of its own. The negligence of their own staff is the accountability of management which they failed to respond to appropriately.

I do not recommend this restaurant to fellow foodies, as we know that accommodation is not their strong points as like in other ratings you can see from others.

I've been to this location several times, it is a small hidden joint at the Dollarama/Laura Secord entrance.

There is usually a wait since it is a smaller restaurant, but they do not take your phone numbers down, so do not expect them to call you when a table is ready, you will have to be there physically when they call your name or you will miss your spot.

Ramen selection is limited, but the quality is above average/good. Prices are reasonable.

The reason for my 1 star review is because of a poor experience we had where the waitress spilled an entire cup of water onto one of us. You only get to witness true customer service in scenarios such as this, and this was completely lacking. She brought over a roll of paper towels to wipe the ground, not even for the guest to wipe off, and then brought a mop once she realized paper towels wasn't going to cut it.

The guest, her sweater, her pants and her purse were drenched in water. The waitress was apologetic but nevertheless ruined the entire experience. The 1 star is for a complete lack of customer service.