Scarborough Centre for Healthy Communities

Toxic, racist and hateful organization. It should be investigated immediately. Definitely not a safe space for newcomers and vulnerable minorities.

I haven’t had an appointment since the one i missed two months ago and not once have they checked up on me yet they can call for weeks from a blocked caller id because the health card number expire, when answered they won’t give you a name or number or anything to prove that they’re who they say they are, all they claim is that they’ve been trying to contact for weeks yet i’ve received no voicemails and if they’ve been blocking their number the whole time then that’s their problem for acting like a spam caller because i had auto rejected all incoming calls from blocked numbers.not once did the only clinic i’ve been going to attempt to directly contact me, i called the clinic after this harasser hung up on me and they had no idea about any of this.how is it that i was just contacted by scarborough centre for healthy communities and you have no record or anything to show for it in your system? Then the receptionist rudely starts talking down to me talking about she’s got work acting like she doesn’t care that i literally just woke up and had to deal with this harassment “we have work” to quote her, “you are an adult” is the response i got when i asked why only i was contacted and my mom was not since both our numbers are on file.in this case my age is irrelevant, even the fact that the numbers belong to different people is irrelevant if the first number can’t be reached then try contacting the second number that’s the whole point of having multiple numbers, but i guess the employees that work here are either incompetent or overworked since they couldn’t realize that themselves.i will be going here once more to recover any personal notes i left with my nurse then i will never come back.

Absolutely amazing facilities and best part is the after care! Not only myself but my family has been shown amazing times by the after care staff. They facilitate meetings and treats like Jays games, Dinners, and Camping! It has been instrumental in my recovery! Highly recommended

The people there are so professional but also so friendly. They really do help with your needs and privacy is key.

Zero stars. The doctor won't give me the meds I need. She never refills my meds on time. Their reception is horrible. Always an issue with the fax machine. You have request refills a week early and call them 10 times to make sure they refill it in time, every single time, an issue. They set me up 3 appointments they either canceled or changed without telling me. Im still waiting for specialist that just left. Dr Raveen.

Had an extremely negative experience with this chc! Very unhelpful reception staff. They specialize in CREATING BARRIERS FOR PATIENTS.
They do not deserve any star but impossible to post review without clicking on a star.

Terrible. They spread lies in the media about community health then NEGLECT THE PATIENTS THAT NEED CARE THE MOST.

SCAMMERS

Very racist organization and I don't understand why they are represented minorities. Very oppressive environment that is supposed and encouraged by management

I am beyond disappointed with the services of this community health centre. I have been attending this community centre for a few years and have not received the level of care that I would expect in a country like Canada.

The physicians have zero compassion and give you attitude if you have any questions or request a second opinion, the social worker completely abandoned me after 2 sessions and said she would follow up in a week, I never heard back from her - it's been 6 months. Instead of discussing my issues she told me to "go meditate" with no instruction or direction. The dietitian completely disregards her appointments and doesn't call when she books you in for an appointment - it's happened three times already.

This is a great place if you're a newcomer to Canada and you have zero expectations for health care and want the bare minimum effort with no apologies for wasting your time. As someone that works in healthcare I am truly appalled by this community health centre as it seems they forgot what the meaning of "client-centered" is. I wouldn't have been as judgmental if it was only one health care professional, but it appears to be a trend across the whole organization. Look elsewhere.

The most racist, toxic, insecure and petty management in a “ non-profit” setting I have worked with (worked with many). I felt so disrespected and had to deal with lots of passive aggressive remarks and snide and condescending tones. I had to seek counselling afterwards for the emotional stress, anxiety and basically trauma I had to deal with. Their HR is equally cunning and complacent because of course it is easy to justify or swept any wrong doing under the rug. Btw over 90% of the organization's front line staff are minorities but it just so happen that those at the management level are not.

This irresponsible team took over 3 months to make me wait just to tell me that I can't have access to their services. Complete waste of time and very upsetting experience.

It is an indispensable resource in the community.

I recommend Social Worker Dorothee Chopamba to any one.

She is the best in her field. She's very compassionate, supportive,

understanding, welcoming and most of all, helpful.

I have been a volunteer with this organization for about 3 months. The staff work hard and have a genuine interest in the well-being of the community members they serve. More importantly, I see how the programs greatly benefit the clients, whether they are coming in for medical consultations or emotional support. If you want to feel good about yourself, volunteer with this organization. You'll be paid with lots of smiles and thank you's.