Scarborough Eye Associates

I seen Dr. Assad was referred there by my eye doctor. I thought he was very great did a complete check of my eye health. As for the wait it was great for me I traveled there by Wheel Trans told them my return pick up time and they processed me quick. I would have gave a five star rating, however, ended up by the next day eye lid swollen eye sore and then infection. I would not think of getting an eye infection at that place. I am now using eye drops and if no improvement need to go to my doctor.

AVOID DR. JORDAN CHESKES, DO NOT SEE THIS DOCTOR. HE DOESN'T CARE ABOUT YOU OR YOUR EYES.

Review below written over a year ago. Please read and consider going to another doctor for your eye needs. I wish my mom could have seen someone else before it was too late. She is now registered with CNIB because of this doctor.

After seeing the all the issues and lack of care my mom has been receiving from Dr. Jordan Cheskes, I would not recommend him to anyone. After 2 unsuccessful retina surgeries, she's left with barely any vision. One of her eyes already had macular degeneration with very low vision so this was her good eye that she was able to depend on for everything. First surgery, retina failed to attach and she called after some issues started happening within a week or two after the initial surgery and next day appointment. Her concerns were basically ignored and was left with the original appointment that was already made, even though parts of her sight were dark/black unable to see. Next appointment comes and she's told she needs another emergency surgery (failed to get her in sooner after she mentioned the issues that were happening weeks prior.) Now more of her retina was cut again and oil was put in her eye instead of the gas. The oil was also left in much longer than it should have been and in between having oil and needles in the eye, my mom is still left unable to see, drive or do any daily activities like she could 10/11 months ago. She was supposed to have all the oil removed in the third procedure but oil was still left in her eye, ridiculous. She mentioned that in her last appointment and all she was told was if it bothers you we can go back inside (a fourth surgery, ARE YOU KIDDING ME?) Why wasn't it done right the first time? All of the oil was supposed to be removed and why would someone mention an issue if it didn't bother them? Makes no sense. I don't know what is going on with this place but is anyone qualified? Is Dr. Jordan Cheskes even qualified to perform these surgeries and procedures? My mom is left with large oil bubbles floating in her eye with already blurred vision plus her other eye that has macular degeneration. She's depressed and unable to get basic tasks done. Can't drive, can't email, can't read, can't watch tv, can't do grocery shopping alone. Something really needs to be done. This is unacceptable on so many levels.

I saw Dr. Vanessa for all my post-op surgery appointments after having LASIK back in 2019. I also recently saw her again as they may need to do enhancement surgery free of charge. She is very sweet & takes her time to listen.

The phone number on the web site is the right number, but no one answering the phone that made me to go in person as my appointment booked by my family Doctor And on that date was thanks giving day and the clinic was closed I called on the 10 th of Oct message was saying due thanks giving until Monday we are closed and I called on Tuesday to find out if They can reschedule it and no one answered the phone, I went personally asked and the receptionist ask me for my OHIP card and then she said your Appt is tomorrow 12 Oct at 10: 30 I didn’t make it to get my family Doctor office on the phone to confirm the date that I was told and now they have on the system!?

One of the best Eyes clinic, specially Dr. David Assad is an excellent Professional Eyes specialist, I am lucky to be his patient as he takes good care of my eyes, I thank you for his dedication towards his professionalism, wish him all the best

All staff were super kind. Dr. Jason Kwok was super nice. He listen, takes his time to explain everything to you.
The waiting time was about 40min which is understandable due to the high number of patients. Also I spent an other 40min to do all the eye tests needed.

Most rude and never helpful people, never answering calls, not returning voicemails, really stress giving staff i have ever saw if we want to know any update on our referrals how to contact them god knows.

Dr Charles secretary is very rude I forgot my helty car and I had my health card ID picture in my phone I told her to see it she dnied and told me that write your info on pics of paper but she denied to give me pan and paper and than she was talking to her colleague and laughing ate me very bad experience

I am visiting this facility quite a long time, all the staff is so helpful and cooperative. My eye surgery also done there by Dr Asad, very professional. I am satisfied and happy.

Dr Jessica Kwok is excellent! My husband and I are happy with her professionalism. She is very thorough and explains things to us in detail. Answers all our questions and doesn’t rush us out. Highly recommend her.

Poorly run office.constantly overbooks patients and just cycles them through. Parking minimal during the winter months, but the doctors always have a spot at the door. Would not recommend.

Dr. Jordan Cheskes is a great doctor. All of the staffs in the office are very nice and helpful. Thank you!

I saw Dr. Jordan Cheskes. I have vision problem. He did several tests in my eyes. Then he said I had glaucoma at the beginning of my last visit. After few minutes he changed his diagnosis saying that I have cataract in my eyes and referred to cataract specialist. The cataract specialist said my cataract does not needs to be operated at this stage and sent back to Dr. Jordan Cheskes. It has been 3 weeks I did not hear from him yet.my point is how could he quickly change his opinion from glaucoma to cataract! Diagnosing cataract is not very complicated! After having so many tests he first said I have glaucoma then changed his decision that I have cataract which is not really true. Did not expect this from a specialist!

My uncle went to see Jordan C. After a procedure he could not see well and was having pain in his eye. When we called the office, several times, no one picked up. We left a message and have not heard back from them. DO NOT GO HERE

Customer service/ attention to details is great once you arrive inside BUT its a challenge trying to get anyone to answer your call! Please answer your phones!

Dr. Jordan Cheskes was amazing. He walked me through the loss of my eye, the result of a very badly placed steel nail. Pretty sure he shed tears with me. The guy is hands down the best doctor you could ask for, big heart. Thanks for everything Dr. Cheskes.

Been getting treated for both my eyes with dr jordan cheskes.hes amazing.very calm.last year i did a surgery for my right eye and this year for my left eye and laser treatments in between
He has been nothing but amazing
Been taking care of my eyes. His stafff are all very freindly and sweet. I was always scared of eye drs but not anymore. Would def recommend him.

Had an appointment. Waited over an hour. When I inquired with a receptionist she was unnecessarily passive aggressive and dismissive. Said I could expect to wait 2-3 hours.

Some people work. If I had been informed about this with my referral, or when I called to book I would have reconsidered coming to your location.

I'd give 0 stars if i could, receptionist are ridiculously rude in person and on the phone.smh if it weren't for my dad I wouldn't ever step foot in this place. They make you feel bad for asking questions and clarity. Last I checked, they're receptionists and paid to answer/solve patient questions/concerns. I don't understand what there is to be so angry at when you're supposed to be doing your job?

The receptionists are very nice, and Dr. Cheskes and his lab tech are very professional. I think its a good place to have an appointment.

Appointment was at 10: 15am. At 12: 30, I was moved to a room to see a tech who dialated my eyes. Following the tech, I was sent back to a waiting room where I did not see the Doctor until 1: 45pm. Total wait time: 3.5 hours. They also make you pay $7.00 for parking.

Marie at the front desk is AMAZING! Dr. Cheskes and his staff are incredible, thank you for everything.

They can`t even pick up their phone? ! I tried all day today to book an appointment and now they are closed.