17 December 2023 18:41
Very Unprofessional, literally that lady just walking here and there wasting everyone's time. I request one bank statement which should have stamp on it, that's also missing. I have to visit another branch to get the things done.
13 December 2023 22:04
The manager doesn’t have any knowledge. She doesnt know the meaning of endorsement. Wish if i could give zero star. Dont know who made her the mangaer of the branch. Plus her attitude was like she owns the bank. Only because of her ego she was denying to take our cheque and telling us that it cant be taken. When we told we talked to 2 different representatives over phone she told us they are misleading us and i am right. We went to another branch and they just took 2 minutes to solve our problem.
28 October 2023 18:46
ATM machines have not worked properly for about 2 years.the staff is not very helpful.just went to branch again and the machines and the staff are still horrible.please hire people that can do their jobs properly.nov 3rd.your branch reviews are disgusting.
11 October 2023 13:20
No customer service, don’t just look at you and walk away and that was the bank manger, no front desk staff and running the location like a prison, understaffed
22 September 2023 2:50
Very much not satisfied from SIMRAN Pahal. She don't know much about her banking job duties and responsibilities. Only walking here and there and eating food. Very rude. Need more professional training.
Noticed not able to talk nicely with security personnal on site.
Security officer responsibilities is to secure property and people not for to opening doors for coming and out going customers

Not satisfied from service
28 August 2023 22:01
Garbage service
Atm no cash and other one doesn't work!
I can't believe this is Scotia bank!
11 July 2023 5:54
This bank is very cool and adjustable.i usually used bank ATM drive thru at midnight also.i will reached at bank due to some work related to my debit account.i refer to all to choose this branch definatiely.thanks
07 July 2023 17:46
One ATM is out of service and the other one does not take deposits. Why exist in the first place?
01 June 2023 21:14
Very rude staff and very bad behaviour with customers they don’t even know how to talk with customers still don’t know how they got job in bank
20 May 2023 4:48
Manager doesn’t know how to even deal with customer do not come to this bank arrogant staff
05 May 2023 7:45
They’re so humble they did my work in seconds. Both the girls at the front counter was very sweet.
27 March 2023 8:34
Very rude staff they don’t even know how to talk with customers still don’t know how they got job in bank
26 February 2023 8:49
Very rude to the clients
I visit that branch with my friend and the staff not all but some of them don’t know how to deal. Even the guard who is working there don’t have chair. I visit so many banks they always provide chairs for sitting.
Other than that they don’t respect their clients.
Worse worse experience
22 February 2023 21:25
This branch is by far the worst location in Brampton and its disgusting how the manager (Molly) / supervisor (Toni) treat their customers,

They display a nasty attitude towards you and make you into a thief when trying to withdraw your own money, asking for photo ids and requesting you write your signature on a piece of paper. This supervisor intentionally gives you a hard time!

I decided to file a complaint with Scotia Bank office of the president and will be sending a letter to Ombudsman and taking further action.
10 February 2023 5:44
Difficult to get an appointment with a mortgage specialist and no customer focus and poor customer experience.
17 October 2022 7:44
I had an appointment at 3: 30 - 4: 00 PM with Elizabeth Martin. She didn’t have a single minute to spare for appointment. What’s the point of giving appointments l/allocated time if you cannot manage attend customers on time.

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