Scotiabank

This is my home branch and was able to recall a payment in five minutes when it took an entire day with my local branch at Keele & Lawrence where they didn't have a clue what they were doing or didn't want to. Was told that "any" branch could have done this transaction. What a difference, thank you Susan and staff for your help.

All Collingwood banks are owned by the same person I guess
Never ever open bank account in Collingwood its an expensive mistake ever

I only go into the bank when I can't do something online or at the ATM. I wanted some details about a product today. I walked in and there was one teller open, the line was to the doors and the sign on the customer service desk said to get in the teller line. I left.

Called around 6-7 different branches and direct contacts that were supposed to be better. Didn't get through a single one. 20mins of typing numbers into a bot and then it hangs up. This branch won't pick up the phone nor answer their emails. Switch banks.

I don't know how many years it's been, but as of Aug 21,2023 this drive thru abm is still defective. At times it takes your money, shuts down and you have to go inside and speak to an advisor if it's during business hours. Sometimes even the ones inside do the same thing. This is completely unacceptable and I'm done with banking here. I suggest if you're able to, take your banking needs to another institution that actually cares about servicing and maintaining their machines. Goodbye Scotiabank Collingwood.

Unprofessional staff, the team members are not aware of how to handle customer issues. Waste of time and energy dealing with this branch. Go for other branches and save your time by not visiting this branch (Not able to close my credit account, even after I handed over my credit card)

Poor service. They were not able to help me with my request and I had to call the customer service agent to help me solve the issue with my credit card. Never visiting this branch again.

Nicole Payne is my financial advisor at Scotia Bank, and has helped me over the years with several products I have there. Nicole is very competent and attentive, and always provides me with excellent service and guidance. I highly recommend connecting with Nicole for any financial service need you may have