17 February 2023 12:34
They're currently open and despite calling for 30 minutes, they don't pick up. I need to renew all my ID and want some info.
16 October 2022 21:18
Always busy, but polite, professional staff make things flow well. Two sets of new plates with two year renewal done in minutes
25 September 2022 16:34
We arrived to get OHIP because we're returning to Ontario. First, they can't do that. Second, they gave us the wrong information so when we went to the James Street location we were told our temporary licenses didn't work. When I called to give them my feedback / complain I found out their phone number just tells you their hours and what they do, then hangs up. Don't bother calling.
21 July 2022 11:09
Top notch customer service, experiencing excellent service like that these days is a commodity left desired
15 September 2021 18:26
Its good covid restrictions are followed strictly only 5 people maximum in to the office other than staff.still same quick and easy service. Thank you
20 August 2021 14:27
The girls are great in what they do wish all goverment offices where the same. 5 stars not enough for red river road location
11 August 2021 19:16
Very helpful and great to deal with. Needed new license plates and they gave me the tools to remove the old plates.
23 June 2021 4:36
The service center had all Covid-19 safety measures in place~social distancing, masks, hand sanitizers, plastic shields, the staff person cleans the payment apparatuses between client's etc~very friendly, knowledgeable, and well trained staff
21 June 2021 13:18
Never answers phone. Very slow service. Always complications. 1 start because they at least get my issues sorted in the end
08 June 2021 15:53
Unable to get the information I require or able to talk to anyone. Service Ontario is a misnomer
03 March 2020 0:35
Wow - wait time was extremely short - quick and efficient - but more importantly FRIENDLY staffers - I wasn't just another number - of course the gov't liked my money!
24 February 2020 14:37
Cheerful and helpful people are waiting for you. They saved me to replaced
a government document when I was in trouble. Thanks. Friendly Service!
08 April 2019 6:10
Health card, Driver's licence and plate sticker renewal with two kids in tow. No problem. Very fast, friendly and courteous service.
14 October 2018 4:14
Extremely poor service- actually no service at all. I presented a renewal form for an accessible parking permit a short while ago and went to check today on why I hadn’t received it yet.
They had no record of the form being received, said that the protocol is to always issue 3 month tempoary permits (which did not happen,), gave me a blank for my doctor to fill out again, and sent me on my way- not even with any further extension.
Normally, I have found the staff at the Red RiverRoad office to be both friendly and efficient. But service at Service Ontario shouldn’t depend on the luck of the draw as to what staff member renders that service. They screw up and bare no consequences - apparently it is up to the client to fix their mistakes.
I suggest you take a photocopy of any important documents before you give it away to these folks. Do not leave that Office without a temporary permit in hand.

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