Shelburne Home Hardware Building Centre

Home hardware in Shelburne is great there staff are awesome they have a good selection they're friendly, helpful, and knowledgeable and the prices are good. Oh and way better than the one in mount forest I won't even go there.

HORRIBLE customer service! I went there to pick up an online order (note that the order had been prepaid online). When I got there the first thing I did was ask where to pick it up. On my way out of the store I noticed two employees standing on either side of the isle watching me, a little further down the employee I originally talked to was also standing in the isle watching me. I went there to pick up something that had already been paid for and they were watching me as if I was going to pocket one those pricey $1.25 box of screws. Mid-thirties and they treated me like a teenager in a convenience store.

I will never again set foot in this place. I live less than 5 min from it but will gladly drive to another location where, perhaps, they treat their customers as if WE, ARE ones who keep them in business.

Holds contractors up over a $40 return for 1/3 of an hour. With no results. Keep the $40 lose a client

Very friendly here. Literally the second u walk in everyone's kind makes ya feel at home

Friendly staff quick and solid service. Even worked with me to move material shipment earlier to avoid rain delays.

The service I received was remarkable didn't try to get clear of me or rush me even though it was busy there he was friendly and helpful.
He done everything he could possible to get me what I needed when it was impossible he came up ideas that solve my problem.
He drives from Orangeville to work there.
I wish all store employees else where was like him.

Staff are super helpful! I’m never looking for anything for more than a minute before someone comes to lend a hand.

Wanted a bag of cold patch.when to front to pay for it and other stuff then was told i needed to go to service desk to get a sku number for it! Tell me how thats my job! 8 employees standing around doing nothing! And i had to go get the sku number for her.

Staff was helpful, got what I needed. And they are open on Sunday, unlike the one in Mount Forest.

The best Home Hardware store ever - very very friendly and helpful staff - they leave whatever they do, except if they were with a client, and go with you for all help and explain how to fix things, and even they offer alternatives with better prices. I lost my phone there, when i informed them, most of them offer for help to search everywhere.they called my phone from land line and private phones searching for it.i found it under the seat of my truck, when I informed them that i found i found it, a very loud YAAAAAAAAY, with a smile.
Thank you Home Hardware staff - Shelburne.

Staff is always friendly and helpful. Store displays are always nicely done. Delivery service is perfect.

Great home hardware store.the name says it all.great customer service from the store to the storage area

Got there just as they were closing but the staff were very patient, helpful and had some great tips for a related project. Excellent experience.