04 August 2023 18:48
When trying to pay at the pumps at this location with a Shell Fleet card and Airmiles, is the biggest waste of time. Sometimes their pay at the pumps will work with the cards and mostly it will NOT. The card reader will hold your card, lock it in and then the machine resets because it won’t do the functions it is supposed to do. Then once several minutes are wasted trying to use the cards and eventually the tank is filled, more time wasted to go in to the store and pay. Reported several times to the people behind the counter and nothing is done.
It is becoming a waste of time to hold and use a Shell Fleet card. They also do not honour the CAA discount. This location is about not doing any extra work to service the client and not honouring discounts.
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we have cancelled our Shell Fleet cards due to the waste of time trying to use their cards or airmiles at the pump. Shell Fleet cards are inconvenient waste of time trying to pay at the pump - their pay at the pumps doesn't always work
29 December 2022 13:18
Clerk would not honor the CAA membership 3 cent per liter discount partnership that all Shell locations are supposed to. Just because it is a Circle K convenience bar is no excuse! I will be filing a complaint with both CAA and Shell corporate. Circle K - If you aren't going to honor Shell procedures then LOSE THE SHELL BRAND!

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