Shell

Worst staff ever. Visited this location on Thursday, August 31 2023 at around 7pm. Booked a UHaul online and came to pick up the truck. Shell staff member was super rude, keep saying he didn't receive my order and cannot find my information. I showed him my email confirmation with my name on it and he refused to refresh his device. I told him it's not my fault, don't try to push it on me. He said it's not his fault either but he's not willing to help.

He said there's no truck available and he didn't have the key.

After he saw the email confirmation with my name on it, matched my driver's license, he restarted his device and saw my information on the system and handed the key to me. I asked him why you treated me like that and being so rude, lied to me saying there's no truck available and no keys there. He said nothing.

No issues with UHaul itself but the gas station staff clearly doesn't like his job.

AVOID Very bad car wash, the brushes do not touch the back of the car AT ALL! And i used the most expensive wash. Stains on car, white dots, bird poop still on the car. No words to describe how bad this car wash is

Nice convenient location. Has a carwash (will test right now). Not busy. Big convenience store inside. Wheelchair accessible.

Purchased a car wash, the code didn't work, attendent (Ravi?) flatly refused to fix the issue saying he doesn't know how the system works, sent me to bring the bank statement with proof of payment when I had the receipt on my phone. Before this gas station was a bad place with good people, now.the other way around.

A gift card was purchased for our job site by a supervisor for us to obtain gas when required. When I attempted to purchase gas for the first time it was declined. I returned to the station with the reciept. They told me to call the number on the backer card for the gift card to check my balance.
They informed me that it was not activated correctly and that it is a common problem. I now have two options. Go back to the store to have it activated. To which I have wasted enough gas to do already or to email their support office the reciept, back of the card and my identification. When questioning as to why they need my ID as I did not purchase the card. They stated it was for security purposes.
I dont see how sending my identification on an already paid for card that was purchased for me. What are they comparing my ID to. Does eveeyone that re ieves a gift card have to produce identification to Shell in order to use a GIFT card? Shady.

Excellent service and car wash. I told the representative on duty on March 15 evening that I had followed a garbage truck on the highway. My car was coated with some sticky dried liquid. I asked if the basic car wash will get rid of that. He told me he would ensure that. Thank you that wonderful help.

Car wash was always good but lately went downhill, half of the car is never even touched, did not even remove salt from the car. Kinda useless when only half of the car is washed