Shoppers Drug Mart

You have to wait for a customer service representative to bring you any item over 20$ There's 3+ security guards at all times

They placed Cash Only signs over the debit machines do direct customers to self checkout.

Very poor experience

Poor customer service. Called to ask about an item availability was put on hold and cs never came back to the phone

Part of York Plaza— Home on the Range for Druggies (see TD York plaza review) Homeless (shelter is down the street) and assorted Beggars and car hopping Fortune Tellers of Dubious Accuracy-Hey but if your into all that - have a ball

Was asked for receipt even though I used the self checkout literally next to security guard for 2 items. He was so rude. I returned my products right away. Never shop at this location

Employees are ghetto and unprofessional especially the large Indian lady and white large manager

The pharmacists at this location was of no help. I Inquired On how to use a particular medication. The Pharmacist clearly looked at me and said he is not a nurse and can not help me. Please note this is the second time this pharmacist has been of no help. Thereafter, I Reached out to another pharmacist at a different location and they were able to help me bring clarity on the same inquiry. Furthermore, if I where you seek help Elsewhere. This location is not very customer friendly.

This location routinely has a lack of inventory. I asked one of the store associates why that is, and she said “it’s because we lose $ 2000.00 of inventory a day to thieves. ” Well how about you hire a security guard to deter criminals, that way hard working customers have a variety to choose from. If you can’t protect your inventory then you shouldn’t be in business. This is the last time that I will be shopping at your store. It’s been this way for years now. Completely unacceptable!