Shoppers Drug Mart

Went in with my kids to get passport photos done, and Shelby took take of us. She was friendly and took the time to make sure the photos were done properly. Very quick service!

I would rate my experience lower than 1 if I could. I went in there May 16 2023 at about 5pm and I stood infront of the pharmacy where there was about 8 people working a few people looked my direction but ignored me. They continue to talk about the cartoons they watched as a kid like the Animaniacs and didn't even address me. I went back to the brace section tried on a few braces and went to pay. As I am leaving a lady asked me how I was doing and I was like I'm not impressed when you have 8 people in the pharmacy and not one person helped me, they all were just standing around. She then said well do you need a pharmacist, I said I did but not now and I will never shop here again. By far the worse experience I had in a pharmacy ever.

The individuals who work the pharmacy are fantastic. All other staff are excellent and knowledgeable.

The staff at the front check our very nice. Management have reduced the check out cashiers to 2 and added so many self checkout stalls. Not everyone is comfortable doing self checkout.
Doing this drives people away

Pharmacy staff are very helpful and knowledgeable. Store is bright clean well organized and well stocked. Great staff!

I can usually get everything I need. Happy that they atr open until midnight

I can’t say enough positive compliments to this pharmacy, cosmetics and store in general. There hasn’t been a time where they haven’t stepped up and helped me and my family. There were times when I was desperate from an allergic reaction - all staff from floor to pharmacy helped me. I have yet to receive such great help in 30 years of living in Simcoe.
I had surgery and these people were there - all the way - from herbal supplements to helping me decide what is best for me.
If they are busy - I wait - they are well worth it in my experience and I am grateful. Btw - I haven’t always been nice and they have handled it with grace.
They have my business- because they care. After Covid and what we have been through- I am grateful for all of them.
Thank you. Just my thoughts on the Simcoe store.