Shoppers Drug Mart

The employee named Raven in cosmetics was very racist and rude towards me. When I tried to ask her why she was treating me with discrimination she started yelling saying she can talk however she wants and cursed at me as she walked away. One other employee there witnessed this and the others heard as she was very loud. I politely asked one employee for a manager or a supervisor because I got cursed at. He said he heard, but he was sorry as the supervisor was busy. So basically there are no consequences for the way they do customer service and treat people.

A warning to anyone with any serious aliments about this pharmacy. You know what I'm absolutely done with this shoppers drug mart they lost a customer. They put you on hold for forever they are clearly very incompetent at simple things such as contacting your doctor for a refill on an asthma inhaler when you request they do, or transferring prescriptions to another pharmacy because they are out of what you need. Absolutely unprofessional and I'm planning on transferring all my prescriptions elsewhere and taking my business elsewhere. This is beyond frustrating and words can't even begin to explain.

The pharmacy lady is so unpolite she did not let me finish my parents cannot speak english she said she canmot help although she can speak madarine i can undersatnd buy she is so mean and not polite at all! The only thing she did is to let my parents go and whenever they are ready to do everything by themselves in english then they can be back for asking help! How come everybody lose patience and being rude? !

I called the pharmacy 3x and they just hung up the phone, employees don't answer the phone and its regarding patient prescription.

I felt sorry for the cashier, an old lady who didn't make much sense was asking him questions he couldn't answer and scolding him. Gave him a dollar tip.

This employee needs to be fired, your company needs to provide staff training. Repost: My friend was robbed this morning at the Shopper Drug Mart at 1070 Major Mackenzie Dr E, Richmond Hill, ON L4S 1P3. She was checking her lotto tickets at the kiosk when two young men came up behind her, jostled her and pushed her and took her purse.

When she reported it to the cashier, he refused to call the police. Told her she was was either a liar or imagining things and just misplaced it somewhere in the store.told her to look around the store for it.it should be mentioned that the cashier had a clear sightline to where she was robbed.

By the time she got home and called her bank and credit card companies to report the theft, the thieves had already stolen $700 by using the tap feature at Wal-mart and other stores in the plaza. It could have been worse: they tried to use her bank card at the ATM at BMO but they couldn't figure out her PIN.

Being robbed was bad enough but being disrespected by the store staff is an even greater concern.

Be very careful at that plaza at Major Mac and Bayview and consider disabling tap payments on your cards

One of the pharmacies assistant called Jason was extremely rude and unprofessional. I tried to book my second HPV dose here, he was so rude to me and said he cannot guarantee to book an appointment for me. And at this time, his manager said they can do this and I got book it successfully. Hey Jason, if you don’t understand the working schedule and what kind of appointments you could do, why are you still working here? If you are not satisfied with your working, go somewhere else. I don’t want to see you in this pharmacy ever again!
Certainly, I have called Shoppers to make a claim of this person. I treated people politely and I expect the same. Other stuff in this pharmacy are very nice and they don’t deserve to work with such a guy like JASON.