Sleep Country Canada

I won’t give them a one star but goggle made me to do it worse customer service.there is two white person in there their are racist I won’t recommend this place for Muslim they are so mean to Muslim and I won’t go there again.

It was a breeze making a new mattress purchase here. Scott's listened to what I was looking for offered a few suggestions and made the sale happen in no time. Mattress was delivered to my door yesterday by 2 very courteous fellas. I slept like a baby last night. Thanks Scott and Sleep Country.

Our experience at this Sleep Country was great and we appreciated the experience with had with Gerald. He was charismatic and fun to shop with. Options for various budgets and lots of materials to choose from.

I love my new bed, the service at the store was good too.

Just a blip with delivery that I didn't notice till after. My porch light was pulled off the brick wall.

Thanks to our primary sales person in Sleep Country (Taunton East, Oshawa), MARK, who helped us with choosing the right pillows for me and my husband. And not only that. MARK helped us choose and recommended a king bed for us in consideration to our needs. We bought a demo bed but not cheap. There was a tear on the bottom of the bed when it was delivered to us yesterday (2-22-2022). Today with the help of Mark, the bed is going to be replaced with a brand new bed. Mark is so helpful, understanding & knowledgeable in what he does. Very easy to deal with. We have no regrets in shopping at Sleep Country. Thank you so much, Mark & Sleep Country.

Awesome service. Finally my wife and i found a bed and mattress that full fills our entire body. Comfort is out of this World! The electric motor assembly allows your body to be at the exact position of comfortbility. Anyways KEEP UP THE GREAT WORK! Regards charlie Sonego.

I went here to look at new pillows. You get to lay on any pillow you want to check for a few moments. I bought one (prices are high) that was very uncomfortable after sleeping on it for a whole night. There is no recourse for returning it or receiving a credit. Not impressed!

Purchased adjustable beds, frame, mattresses, etc. Bought warranty. Did not haggle to hard over the price. Dealt with Bryan. Have not heard one word from anyone on how the bed is or if we are happy. Terrible follow up. This is the 10th bed i think we have purchased. Not good customer service.

Some of the products are excellent quality, others do not live up to the touted advantages. There are no washable covers for the pillow with the shoulder shaped curve. Their prices are too high unless you wait for a sale.

Craig was very friendly and gave us a great experience. The purple bed and pillow have been providing such comfort and relaxation! No more achy backs. Thanks Sleep Country

Had the pleasure of having Gerald as a salesman. He was professional, knowledgeable and friendly. I purchased a mattress & pillows and was extremely happy with my service and products that he suggested. Will definitely refer Gerald to friends and family!

My husband and I have been purchasing all our families bedroom needs at Sleep Country for 25 years. Our recent purchase was a king size bed and box spring set at the Oshawa location Taunton road. I would like to stress the service in store was amazing as it always has been. Within a month of sleeping on the mattress it developed a dip in the middle area, causing a lot of back aches. It took us several weeks to have a customer service rep get back to us and tell us how to proceed. We sent pics as requested which was a whole other level of frustration as we kept on being told the pics were not good enough. Phone after phone call several emails we finally were told they will honor the 100 day guarantee we just need to pay 65$ for a new one. Like my husband said it's not the fact of the money it's the horrible service dealing with something that is clearly defected. I seriously want to be contacted when this mattress gets back to the warehouse and they see with there own eyes the defects. I can no longer recommend Sleep Country as I have for years and now well be telling my son and new wife to shop around. This has been the most frustrating experience and I certainly don't want to see anyone else go through this.
L. Baker