Sleep Country Canada

This place is fantastic we had the pleasure of dealing with Sean he was very knowledgeable asked us many questions to make sure that we would find the best mattress for us, we also got two amazing pillows the sleep is wonderful and most comfortable thank you so much for everything I would definitely recommend you go to the store

A week ago I called Sleep Country about an issue with my posterior pedicure bed. I didn’t hear anything back from customer service. I called again and the representative was so knowledgeable this time. She instructed me on which buttons to push to get the position I had been trying to get.

Doug was extremely knowledgeable and helped my husband and I find the perfect mattress, bed frame and pillows to suit our needs! He also helped us take advantage of some great rebates and sales and get everything we needed for a fantastic price!

I appreciated the good in-store experience and the service I received when purchasing a mattress.

However, the mattress developed a massive sag after only a few years of use, and the warranty didn't cover it. A warranty that doesn't cover large mattress sags is no warranty at all, and a mattress that doesn't stand the test of time under normal use is not a good purchase. I cannot recommend.

My partner visited this location after a particularly bad week of poor sleep and back pain. It was our first time looking into proper pillows suited to the kind of sleepers we are.

We met with Jackie who was just amazing the entire time through. She was very knowledgeable, friendly, and most importantly, made us feel listened to. All of our concerns (and budget!) were taken care of. We ended up with a cooling memory foam for me and a bamboo pillow for him, and the matching allergy protecting covers.

We are very pleased with the experience, and the first night with these pillows were a godsend. Exactly what we needed. Thank you so much Jackie!

Can't wait to head back in a year to upgrade the mattress!

My sales person was Kimberly. She was Professional/knowledgeable/Friendly/VERY Helpful for me. I had a lot of questions and changes as we went along. Maybe I drove her crazy, but I felt so comfortable and she never made me feel like I was consuming her time. Living in a condo, and having issues with the corp on deliveries. She took that stress away from me and made arrangements to satisfy everyone. Absolutely amazing!

Never buy something from sleep country. They put wrong delivery date for my king mattress order, when I asked to change it to right date, they didn’t have the medium mattress in stock and gave me a firm mattress to sleep on with a soft pad at the top, then after one week they can deliver me the right mattress. But at the delivery date they called and said they are gonna deliver me the queen size, while I ordered and paid for king. I called them to see why they do this much mistake and the customer service talked so rude and said I have to wait another week to get what I ordered. I cannot believe I had to go through this much for a mattress

This is the most perfect shopping experience I’ve ever had! Strongly recommended! Today’s weather was a totally disaster, however, the shopping experience with Ms. Kimberly made my day. She is a very kind, nice and understanding sales who loves her job and did it excellent. She found me the perfect mattress and pillow which exactly what I need. I would definitely recommend all my friends go to sleepCountry and ask Ms. Kimberly for help. Appreciate her help again. Have a great day.

I was in over this past weekend looking for a much needed new pillow. The salesperson who helped me was Yesim, she was an absolute pleasure so helpful/informative and friendly. She made sure I tested out the pillow and that it felt right. Was an overall great experience, thank you Yesim.

Recently had an excellent experience here with Jackie. She was very friendly and helped me get fitted to the bed I actually need rather than the one I thought I wanted. Laying on this bed now and can say I am very satisfied with the whole experience.

Awful experience today. Walked in, 2 salespeople at the counter taking. I waited 5 minutes, one walked right past me. After a few more minutes the other one finally acknowledged me there. I walked out and went to Leon's and bought what I wanted. Not everyone that wears sweats is poor. Might wanna tell your staff that.