22 November 2023 11:59
Had a wonderful experience here the other day buying an S21. The woman we dealt with was friendly and knowledeable and was able to recommend the phone that best suited my needs. She was patient with my questions and the price was great. Will be sure to return here for any of our computer/phone needs!
18 November 2023 14:41
Bought S20 plus, great deal phone looks brand new, great customer service. Pay cash get better deal.
28 May 2023 9:11
Great response time, new glass and LCD installed on S22 Ultra with zero issues, even provided a loaner as I had to wait the weekend for the part to come in (understandable). Everywhere seems to have a competitive price so I decided to go as local as possible
20 May 2023 12:24
Lady who helped me was so nice and helpful, will return here for the future, thank you for the wonderful service
26 April 2023 3:40
I have a family with 5 kids and I visit these guys quite frequently.

I have had my kids iPhones and Samsungs repaired from these guys multiple times and they haven't disappointed me yet.

My son broke his S20 Ultra screen and they repaired it fairly quickly without any hassle. On the other hand, my daughter broker her iPhone 13 screen and Nusrat had that repaired in 2 hours. That's lightning speed.

Love her service. Thank you Nusrat
17 March 2023 21:07
Nusrat is amazing and helped select the best laptop possible within my budget. Will definitely go back
16 March 2023 14:47
We're almost on a first name basis given my son is targeting the Guinness Book of Word Records for most times he's cracked his screen! Great people to work with. Friendly, fast service, and reasonable prices. Wish I didn't have to keep coming back. At least we have a reliable place close by, so happy to support their business!
18 July 2022 11:13
I have a very good experience with this store
I bought few items and got very competitive price
I recommend this place to my neighborhood and friends
Smart tech out is a very reliable source for purchase
I did my repair here and I was satisfied completely
They are very professional and helpful for customers
Nusrat is very helpful and professionally sound in technology
I like her very much
08 July 2022 18:46
Got my phone screen repaired here, great price compared to other stores, and super nice, great customer service. Only took about a day as well, was repaired very quickly.
05 June 2022 14:04
Msg them for a Samsung s10 plus they told me one price then I tried to go pick it up and they wanted to give me a down grade phone for the 300 I do not recommend this place to by phones
29 March 2022 11:28
Great products with good prices! They did the best to work with me and get me what I need! These guys should open up more locations especially in the city of hamilton, or stoney creek! It would be much more convenient to travel to! But other than that I would keep doing business with them, keep up the good work guys!
16 March 2021 5:28
Doesn't answer the phone. When they do, rude. Also you have to book an appointment just to buy something that probably isn't worth it.
14 March 2021 23:21
These guys are scammers, they are apart of a massive influx of kijiji and facebook marketplace sellers.

They are predatory. They are here to rip you off, and are not people id recommend doing business with.

These reviews here are all fake, this company should be avoided. Pay the extra money and get a real product from a branded store.
13 March 2021 22:57
Quick response. The phones are a little pricey but they provide assistance and warranty so it is worth it.
17 February 2021 4:54
I found a product of theirs online and when I messaged them they said it was available and that I could come right away and pick it up. I drove half an hour and when I arrived they told me they sold it even though I just spoke to someone that I was coming to pick it up. They took my number down to call me when the product would be back in stock, stating “early next week”. I called multiple times in the next couple weeks, they just kept saying “maybe next week”. It’s been 3 weeks and I haven’t received a call so either they lied or never called me when the product was back in. Complete waste of my time and no effort on their part.
22 January 2021 18:22
Got no sales attitude. Were trying to sell me an open box phone with fake accessories. When I pointed it out, she said it’s better than original! If only Apple knew.
12 November 2020 15:33
Got an adapter from the store asked for replacement or return as it was new and not working.
Store suggested to buy another one with $5 discount.
Sad
09 October 2020 19:44
Buyer beware of bait and switch scam. So our product listed on marketplace call to see if it was still available went to the store to pick up was told it’s a good price because there’s something wrong with it that wasn’t listed in the ad or conversation with called and offered me a more expensive product when I refused and said it was a scam and they offered me free products instead of honouring the original price beware when purchasing or buying anything from these people
29 February 2020 0:28
We purchased two (2) phones from this outlet and were very pleased with the prices we were offered. The owners were very friendly and helpful. They were able to answer all our questions. We would purchase from them again in the future.
21 February 2020 15:19
Very friendly customer service, unbeatable price, bought cells twice from this store, strong recommended
20 January 2020 15:53
Great service when purchasing a computer and fixing other electronics! Service was fast, personalized and of great quality. Happy with the computer that we purchased, works great, and the price was right. So much better than dealing with big box stores.
11 December 2019 2:26
They delivered my phone on time even though I'm not expecting that early great store for shpooing
16 September 2019 1:37
I went many times to buy stuff. Stores has great service, accessories, and prices! I recommend anyone to go!
21 July 2019 18:00
They say the phones are "Brand new but the box was opened" is a complete BS. The phones which they say brand new are REFURBISHED. Bought 2 phones not long ago and both started acting up and developing problems. Eventually had to get new phones. $1000 DOWN THE DRAIN!
31 March 2019 15:56
Nice store, I been there lot of time and I got professional service and products with reasonable price around this area
02 March 2019 10:59
I don't believe the good reviews are even real. Wanted to trade in a Galaxy note 8 for a Ipad mini 4. Lady i talked to who seems to be the only one who works here told me they couldn't take my phone because it would be way above price of the Ipad so i asked her to call her manager to see if i could just have the remainder on in store credit, she called and the manager said yes it was fine. They didn't have the Ipad I wanted in stock so i had to wait till the next day only to find out they "forgot" to pick it up so then had wait and go back another day only to find out that they would only take $280 for my brand new condition galaxy note 8. I simply asked why did you say it was worth more than the Ipad on the phone? And she kept saying i never told you a price like 50 times over getting all upset saying what do you want me to do about it and to go sell on kijiji! I understand that a price wasn't said but the fact she said it was worth way more than the Ipad and then to show up and them say $280 is a joke. Waste of time customer service rude and makes false claims.
23 February 2019 1:41
Very good service regarding cell phone upgrade and purchase. Absolutely a great place to find your new phone and accessories. Very professional without the headaches like the big players in the mobile business.
04 January 2019 20:44
My Mac was fried in a lightening storm (yes it was plugged into a backup and surge protector), I was worried that all my files were lost (as the time machine was also fried). Smart Tech was able to retrieve my files from my Mac, and I bought a new/used Mac from them as a replacement. I am so so happy with their service and their ability to replace all my stuff!
01 September 2018 0:48
Great deals on tech products
Excellent service and pricing
Strongly recommended
Won't find better deals on tablets
09 March 2018 4:11
Brought my Samsung s7 2 and a half weeks ago to have a software issue fixed. Phoned repeatedly, they kept saying a few more days and that it was at the lab being fixed. They couldn't find out what was wrong, that it must be the motherboard and to give them a few more days, and they would call at the beginning of the week when it was repaired. Friday comes along, so I decided to call, as it's now the end of the week. Apparently it was still at the lab and cannot be fixed, therefore i demanded my phone back, and they said I could get it tomorrow. I better not be charged for the phone sitting there for almost 3 weeks with no repairs. Phone is also in perfect condition and no scratches, so will be thoroughly inspected upon pickup. Will definitely warn people of this place in the future. Definitely better to go with a carrier like telus or bell for repairs.

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