Smoke's Poutinerie

Got to go bacon cheeseburger poutine. AMAZING! Food was great, the staff was friendly and fast!

Very bad experience with the girl taking orders the order was not okay as well. The veggie poutine was missing peas and they just gave it without any hesitation.

Service is the worst the store timings shows open till 3 an and at 10 the cashier close the store after waiting for 20 minutes she didn't tell us that you can't have sit and eat here, the order for 1 veggie deluxe came after 20 minutes and she said store is closed go out and eat

Good enough to relief your hunger. Honestly, I don’t think it’s a big deal, a lot of publicity but nothing to go again. Sooty guys, but it is just fries….

The food was AMAZING! We have never had poutine before and it blew our expectations out of the water! The service was not very friendly and kind of stand offish though.

One of the best poutine around Niagara tourist area. Worth giving a try. They’ve got limited seating area.

Crowded but makes sense why because poutine is amazing. No regrets. Definitely caught my attention on the strip.

Franchised so everything was consistent with experiences at other locations.

I really wanted to like this! But it was only eatable at best. The gravy had no taste like something out of a jar, the curds were rubbery, and it wasn't hot, maybe even lukewarm at best. Is this how all poutine taste? Disappointed.

No complaints, poutine is as expected from Smoke's and staff were very pleasant even though we admittedly arrived shortly before closing time (didn't realize this until after the fact).

We tried the butter chicken poutine which is by no means traditional. It was an interesting mix, Not for everyone's taste buds and certainly an acquired taste. My daughter and nieces enjoyed it. There are other variations that we will try the next time we visit.

Good food, good vibe. Staff felt a bit overworked, but their good at what they're doing

I wanted to like this place, I really did. We talked repeatedly about eating here from the first day of our 5 day vacay in Niagara Falls.

Walking into the restaurant it was immediately visible that this wasn't going to be a 5 star experience.

It wasn't clean. The girl at the counter was checked out and there were two young men who were hanging around her and moving about the restaurant, making it a little uncomfortable to find a spot for us to settle.

When we were called to the counter to grab the food, the boys had relocating to front to get closer and hang out with the female staff, making it easier for us to sit and eat.

The serving sizes were ridiculously large. I ordered a small classic poutine and my husband ordered large with chicken on it. It looked bad. Mine wasn't hot at all and tasted odd. Some bites were actually cold and salty. The inconsistency was so off-putting that I mostly just pretended to eat it. When my husband voiced his disappointment I stopped pretending and we left.

Had it not been for the unprofessional behaviour of the staff and her "friends, " I believe we would have been more inclined to speak up.

On a recent trip to Niagara Falls I was very excited to try eating at this place as I love poutine and I've never been to a place that offers custom poutines. Upon arrival the place instantly had a weird vibe as there was a young girl working and two younger guys just lingering around talking to her they stepped aside while we made our order. On the website they showed several of their poutines offered chicken when I asked which one was the most popular the young girl just said we only have two in a tone that I can only describe as I don't care. So I decided to try the chicken bacon ranch in a large size which by the way is probably way more than one person needs to eat but I was so excited to be in this place I went for the big one my wife ordered a traditional small poutine. There are very few tables in this place and the two guys that were lingering decided to just sit down and take up seats so we ended up just sitting along the window facing the street in very uncomfortable high chairs. The food itself was very underwhelming my wife's poutine her curds were still cold and not even melts it and mine although was tasty was lacking some real flavor. This place is very average at best and not very clean inside or at least it wasn't on that day since the employee seem more interested in having a conversation with the young boys hanging out at the counter.

They don’t specify the price for each size on the menu and to some they say the price on manu is for large and to some customer they charge that price for medium.