Sobeys March Road

People at sobeys are very helpful. The employees are very cheerful and a pleasure to do business with.

They've recently renovated and the layout is very nice and open! The staff is friendly and patient

Last year in July, I had an inquiry about a plant I was considering to buy from this store. It was the last one in the store and pretty sorry looking so I was asking if they would offer a discount on it. The cashier called someone over to look at it (perhaps a floor manager) and she told me to wait just a second and walked away. A short time later a man walked up to me, dressed all in black, no name tag, no identifying marks, and, without introducting himeself at all and in a confrontational tone, asked me, "What's the problem? " I was quite taken aback. A strange man, no name, no hello, no introduction at all with an approach verging on aggressive. After a quick confused exchange, I surmised that this was either the store manager or the store owner. He flat out refused to offer a discount and stated that he would rather send the plant back to the supplier for a full refund than offer a customer a discount. Which is fair and completely up to him, albeit smacks of greed and is wastefull and environmentally unsound, alas. The whole experience, specifically his demeanor and his rude tone with me left me with a really bad impression of the store. I felt so strongly about it that I wrote an inquiry to Sobeys head office. I got a nice reply stating that the owner of the store would reach out to me to discuss the incident. Haa haa.of course, almost one year later, no phone call, no email, no apology.no surprise. I have not set foot at that store since then, even though it's the closest grocery store to my house. I would rather drive further down to Metro or over to Terry Fox to Farm Boy or Loblaw's. I just a flyer advertising the store's, grand re-opening, and owner in the picture on the flyer, looks very much like the man that spoke to me so rudely. There will be no custom here from me as long as this man is there or I receive a way overdue apology.

This grocery store is really bad. Last week had to take back a chicken that expired by one day, got a refund but could not exchange for a new chicken as they were all expired. Today noticed the cheese whiz that was purchased on the weekend was really from 2022. This store used to be good years ago and I am not sure why it changed so much

The layout in store has changed and is a good shopping experience. Prices are okay. Be mindful of what you buy because some items are better purchased elsewhere. Best grocery store in the area however.

Convenient location decent products. The store has been renovated, still some finishing touches to go but definitely looking good

Prices are way too high. You can buy similar items at No Frills or Walmart and save like 40% of your money. Actually, some of the items are even found at Dollarama just next to Sobeys with a better price. Managers should match their prices with other stores, or else they will lose their customers.

This is a convenient place to shop on my way home from work. The selection of produce and other items is fair, however i do find them a little more pricey than other grocers.

Clean and well stocked.aisles are navigable for wheelchairs I'm begining to know where things are.

We live close by a d used to shop here regularly. We winter in the south and came home to all the renovations. Some areas are a nice improvement, but the new isles are ridiculously narrow.
We particularly liked the bread here, but this spring came home to find the loaves of bread are about 20% smaller than last fall. They must have bought all new pans. This is a perfect example of shrinkflation.
Now a sandwich made with this bread is too small. I'm not impressed. I'd prefer to pay an appropriate price for a normal sized loaf.

Just a mess the renovations are problematic but there are no real signs to help.anyone out

Epimaque was such a big help at the deli section. I am a 76 year old woman and Epimaque made me feeling in my raging 20s again. He gave me the juiciest sausage for such a low price and held eye contact the entire time. I could see HIS sausage through the apron he was wearing and OMG I SWEAR IT WAS STARING BACK AT ME UGHHHHH!

Epimaque was a great help at the meat desk he cut my meat so delicately it was like an art. He gently grabbed the meat packaging it down to the minute detail

Not a good experience. My cashier, Nicole, just added "by mistake", using one of her fingers, an extra 180 g for my single item that she had to weight. She looked into my eyes and press the scale. Why? I have no idea. It's not like the price difference will affect her. Just me. I don't like to encounter untrusty cashiers. Shame on you, Nicole! I hope that this isn't a common practice here!

Today was the last straw, Sobeys. I went into the store to pick up five basic items. Guess how many of them you had in stock? ZERO! And one of those was MILK. You didn't have MILK. Think about that one for a moment. Went two blocks to Metro and they had all five items. Poor stock has been an ongoing problem at this store for years and you've done nothing to fix it. Today was my last wasted trip.

Employees never know about what you ask them so it's a waste of time to reach out to them, except for the guy at the butcher counter who is knowledgeable and nice. This guy is the only reason why this market deserves 4 stars.

Friendly staff, good selection. More expensive than some other grocery stores. And you have to pack your own groceries.

I was disgusted that 90% of people were still wearing masks.when we know they are ineffective. Otherwise, I found everything ok and the checker was nice.

I usually like this location for its pre-made sandwiches. Today however, I hated it. I bought my regular sandwhich and there was virtually no filling in it! I basically paid 5$ for two pieces of bread. Looks like I'm going somewhere else from now on because thats unacceptable.

This is usual Sobeys grocery store with most of the time fresh fruits and vegetables with slightly higher price then in other stores.

This store has a fantastic meat department, with very helpful staff, including a few BBQ lovers. Great selection throughout the store - clean, bright, and well organized. And they carry some Newfoundland goods, as well, with a number of Purity products and Mt Scio savoury!

Merci d'ajouter des vinaigrettes pour les délicieuses salades faites maison (ex.vinaigre balsamique)

First time here. Didn't care for outlay and took forever to walk through it to find what I was looking for. Sales are 3 for $, or 4 for $. What about single people or couples who only want 1 item, or don't have room for more than 1. Grocery chain stores don't consider savings for single or couples. Staff however were very friendly! And it wasn't too busy. Quick getting through cash.

Awesome store excellent customer service I go here especially to pick up lobster for dinner steamed and ready to go excellent place to shop

Large well laid out lots of room to shop in without feeling crowded. Shoppers still don't practice SOCIAL DISTANCING very well but the staff sure do.: <]

This is one of our favorite grocery stores. The layout seems odd at first, but it works really well. And in a great location too.

Last minute stop, you can find pretty much what ever you need from food or drink, quite pricey compare to other stores

I met Sobeys on March Road Store Managers couple times, and they were always kind, helping me to find an item, or just listen to feedback and ideas.

I love Sobeys. Their vegetables assortment is varied and good quality. The meat is great, and you can find great beef and pork cuts.

Please fix your website it lied to me. But that's not the employees fault. Great work. Clean store and Lots of women working there: glad to see Sobeys not favoring the Men Workers. Good work sobeys. Little pricey sometimes but hey its Kanata

I reached out to Sobey's Pharmacy to help a resident moving to a retirement home get their second dose of the Moderna vaccine. This was after Public Health failed to help. Marianne (sp?), the Manager was excellent. She looked for an opportunity to create a solution. This resident is now booked for her second vaccine and couldn't be happier. Hats off to Marianne for excellent customer service and compassion for seniors.

Pros: Clean store, with a great selection of foods (natural/organic too) with a great bakery and butcher counter.
Cons: high prices.

I go to this location out of convenience but twice this week I have bought items only to get home and find them all moldy when I open them. I usually check the dates before buying and neither items were even close to the best before date on the packaging.

The only problem I have with this particular sobeys is in HOW the store floor is arranged. I haven't been to a sobeys after moving in eight years. They have like 5 freezers in the store and they are NOWHERE near each other, they're literally in the middle AND at opposite ends of the floor! BUT all in all other than that it wasn't really busy, it was clean and I got to a register without a lineup abd was outta there in a flash. ALSO, they had a staff member there grabbing and sanitizing the carts for me which was nice. She also reminded a customer who came in behind me to put on a mask.

Sobeys March road is a special place for me, this outlet has this little special thing about them that makes them different from any other supermarket. The staffs are very friendly and nice. I recommend everyone to think local and shop from Sobeys!

I still consider this to be the best Sobeys in the area, the fruit and vegetable section is large and well ordered, as are the meat, fish and bakery areas.

The cash desks move quickly and the manager is always on hand if things get too busy. Extra kudos for the international section, beer fridges and wine aisle.

Without doubt my favourite grocery store in Kanata.

Good food and covid protocols. I had asked to speak to the manager about a promotion that was posted and was frustrated to hear that instore specials can be changed without honoring the dates that their marketing says they are posted until.

The real frustrating part is that the manager was telling me in a loud voice and with hand jestures pointing to my face that I was wrong before he had even walked over to me at the cash. Kevin likely interacts with people yelling at him a lot, but didn't even hear what I had to say first. A great store but an unfortuante interaction with management.

Fresh food, nice presentation and sales associates won’t leave you without answering what you want! On top of that, the place is tidy and clean.

I think it is going down hill. Selection is shrinking. Vegetable selection and organization is constantly changing. Been coming here since it opened but going to switch to somewhere else.