12 September 2023 14:35
All the shelves were full and didn't have any problems with the products I needed. Staff were nice and friendly. See
04 September 2023 2:39
Lots of help from staff when I asked and knew exactly where to direct me, always different sales and just a nice atmosphere.
22 July 2023 11:35
Beware boxes are much much larger than what's inside bought too many items with way to much empty space inside. Never had this issue with any other grocery store products. I feel cheated and scammed. Sobeys is a expensive brand which I feel isn't great and I'm boycotting sobeys for jerking customers around think of the millions of people getting jerked around. FU sobeys your dead to me.here are a few items the other boxes I didn't take pitures of
21 July 2023 9:45
Great Service but High Prices

Sobeys truly impresses with its store layout and customer service. However, the steep pricing of products, which can be found at significantly lower costs at other retailers like Walmart, is a major concern. This factor is substantial enough for me to reconsider shopping at Sobeys.

To illustrate, the Delmonte bar (picture attached) is a striking example. At Sobeys, it is priced at $8.29, whereas its regular price at Walmart is just $4.50. This considerable price disparity influences my purchasing decisions and leads me to favor shopping elsewhere.
17 July 2023 2:06
Products have become extremely expensive, need to find other cheaper stores, all this for no bags, no packing, hearded thru like cattle, in US products cheaper, pack your groceries and even volunteer to load your car, and very friendly service, Very disappointed, would rather have cheaper prices than all the money spent on renovations
14 June 2023 10:01
Arrived before 10: 30 pm. Place closed (marked as open to midnight and checked last one week ago) We were not the only people arriving to find the store shut.
30 December 2022 4:53
One of the better grocery stores. Produce is ok. Way better than food basic and fresh co. I find Zehrs has better fruits and veggies. I do like that they are using scene points
05 December 2022 11:27
I really like that sobeys in niagara falls stays open later than all the other grocery stores. Sometimes i get off work late or feel hungry but don't want fast food so I'll to sobeys to find something to make! The staff is also very nice
02 November 2022 18:21
This is one of my regular grocery stores to shop in. I like how brightly lit and clean the store always is. The checkout staff is also quick. I like knowing the lanes all move fast enough that I don't really feel like I'm waiting all that long even when the lanes are large. It's located in a plaza with so much other convenient shopping too.
13 September 2022 21:35
Large selection of fresh and prepared food. Fruit and produce, bakery, deli, dairy, have nice quality selection. Plenty of meals ready to go. All in addition to the usual supermarket basics.
03 September 2022 6:37
Nice clean grocery store, prices are a little higher here but the quality of the produce and meat is great. They have a hot counter with daily specials, a deli, bakery and butcher. Store is wheelchair accessible and so is parking lot. This store is located In a plaza.
27 August 2022 19:11
Prices are rarely correct, always short staffed, cashiers are wonderful but there’s no management. Things are always moved. They never answer the phone. They randomly get rid of product. Baby food selection is terrible.
25 August 2022 23:58
Very nice customer service!
very clean and well organized.
A little bit pricey but i was ok with it!
31 July 2022 7:38
Love the selection. Love the hours. They have great sales and usually have sale items in Stock. Though their everyday prices are a bit high. Very clean. Spacious. Well laid out. Signage is good which makes it
Easy to find what you are looking for. I've never had to wait in a long line up. Great store.
27 May 2022 2:19
I shop here all the time laid out good to find you stuff you are looking for and staff are a big help as well. Very clean too. Thank you very much.
10 May 2022 5:33
Friendly staff and they're open late. It's got all your basic needs covers. I'd say it's one of the more decently priced grocery stores in the Niagara Falls area.
19 February 2022 15:56
Fast, friendly, great services. The store always nice clean and organised. Have a lot of parking spot available.
15 February 2022 13:49
Like the store generally but the last time i baught barbaqued chicken and a box of cooked fries they were both so dried out it was not a good experience at all.who ever is now in charge of cooking the chicken needs to learn more about cooking the chickens and potatoes.just sayin.
01 February 2022 23:28
Not the Sobeys I am used to very small and not the selection of foods I would expect for store with the high prices. Sobeys seems to have dropped the quality but surely haven't dropped the prices.
25 October 2021 10:44
I recently moved from Toronto to Niagara it's very close to my house I was so excited to visit.yesterday I visited this place and it was very bad experience because there is no halal options not even one halal product. No Asian product nothing.and price is so high 3 times more then other stores. Walmart is best with all the products and prices.
02 October 2021 16:42
Called to see if they had ravioli, they told me they had 2 kinds, so I went to the location that I called and sobeys basically argued with me that they never carried it.
20 September 2021 3:27
Produce is always half rotten. Bought peaches in a bag rotten spoke to produce guy did even egnolge.
Today Bought peas in a bag rotten. Really with the cost of product should we except that.
Never going back to dobeys Niagara falls.
10 July 2021 2:25
Fresh and good value for beef and seafood when on sale. Clean and ample parking. Open till midnight.
05 June 2021 13:55
As someone who works late, it’s nice to have a store that’s open later than most, however they are not 24 hours as their sign still reads, they close at midnight. I was a bit disappointed on my latest visit however on a Wednesday night, after hurrying from work, I only had about twenty minutes to grab the few items I came for. While picking those up I noticed what appeared to be some good sales, so I grabbed some of these items as well, however at the checkout I was informed that those sales didn’t start till the following day. It would be nice if they didn’t put the sales stickers up before the sales actually started and confuse late night shoppers such as myself. They also remove the sales stickers from the items that are currently on sale till midnight, so if you shop there late such as myself you don’t know what is currently on sale. I understand if they were still 24 hours, but since they close at midnight it would be nice if they changed the sales stickers after the store closed.
22 May 2021 5:58
Not the greatest grocery store but not the worst. Produce is ok. I find Zehrs has better fruits and veggies for the same or a lower price. I do like that they still use Air Miles.
05 May 2021 18:27
Always fantastic they seem to have a good grasp on covid protection and i feel very safe when i shop
29 April 2021 15:22
A week before Xmas I was shopping in Sobeys and a staff member was very rude. The man in front of me heard and said a staff member had been even ruder to him. I wrote to the manager and complained and he didnt even care enough to reply. I have not been back. I now shop at Walmart instead.
18 February 2020 20:38
Chicken was great! Samon not that great. Crem brulte was delicious. Great views of the falls. I would go again for sure. Waitress was a pleasure to have.
04 February 2020 21:44
Sobey's is one of my favorite grocery stores. They have a bakery, a deli & a seafood section. There is always fresh fruit and produce. I love the bakery, it has a wide variety of pastries, pie's and cake's. They also have a decent organic/gluten-free/health food section. They also have ready made meals to-go and sushi. Whole cooked chickens and wedges at the Hot Food Counter & I believe pizza too.
30 January 2020 2:59
I love the cleanliness, staff and convenience. I dislike the self serve checkouts! I have found over the past year a decrease in selections which has prompted me to go elsewhere.
20 January 2020 12:30
I love Sobey's, except for this one employee that works there. I turned him down for a relationship and he turned psycho, he once followed me to my house. I never go there alone just in case.
06 January 2020 8:40
An excellent large format full selection grocery store. Miss this level and quality over here in UK where I live now.
09 December 2019 10:30
Overpriced but great selection of fresh produce. One of the few places that are open 24/7. Decent baked goods, but hit up a bakery. Place is always clean and organized.
09 November 2019 2:02
Top notch grocery store. A little pricey on some things but the shopping experience is worth a couple bucks more.
19 October 2019 1:06
My experience here overall in the store is independently based however there are the moments that I do ask for service which is at the deli and I want to give that service 2 stars. I have yet to be treated with equality and respect. I am often overlooked and when I have been standing there a whole and an elderly over 55 person comes in, the attendant looks at me as if to say the other person was her first. They often SERVE them first and I sit waiting to it get attitude after. I find the staff highly discrimotory this way. They assume because you are younger you can't buy from the deli or don't know how to order. Today the man actually passed my wait time off to another woman who claimed she was there first when I had been standing behind 2 people patiently. Then he told me the woman would take care of me. He told her what I wanted and I found it odd that what I get exactly everytime came to $5.00 more. When the price is $3.99 per gram I still don't pay close to $20.00 and then she said well it's a little over but she didn't tell me before hand. I find their deli workers disrespectful to younger women and dismissive. I'll be taking my deli shopping to Commissos. This is after a smile and a how are you? They always seem like you are disturbing them at Sobeys. The only person sweet is the younger student whowork there. The older ones need lessons in non-discriminatory customer service
13 October 2019 18:31
I was a little disappointed. I wanted to buy an eye of the round roast and wanted it sliced for the fondue I was making but the meat slicer was not working. Had to go elsewhere.
02 October 2019 10:16
Picked up flowers for a special occasion. Firstly I shouldnt have to count to see if there is a dozen roses, little embarrassing when I find out there's only 10. In addition to that, expensive for not even a dozen roses. Lastly 10$ for a card? Seems a little much. Wont be going here again for last minute flowers.
22 September 2019 15:36
Always a great store with great selection. 24 hr convenience. Produce is usually top quality here. Prices are reasonable but more expensive than some of the other stores in the area but again, many products seem more premium to compensate, especially freshly made and produce.
22 September 2019 12:37
I don't usually shop at sobeys, but this one is really convenient being open overnight. Very clean as well.
10 August 2019 11:26
Friendly, fun and attentive associates. Amazing bakery dept featuring a great selection of pastries, pies, cakes and cookies.
26 July 2019 18:43
Usually get my prosciutto from them but I will be going else where from now on. It’s always a huff and puff when I ask for it like it’s a huge issue to do it. Also 2 times I’ve found hair in my meats and I’ve kept trying to give it a chance but it happened again today and I’m done. Hire people who actually like what they do and can keep the work area sanitary with proper hair nets and maybe customers would come back.
17 July 2019 4:02
Very clean store fully stocked. Staff is very helpful. Completely satisfied and highly recommended
24 June 2019 17:16
Typical grocery store. They have sales like everyone. Sometimes they are great. Other times not so great. The best thing is they are open 24 hours which is great for those who have different hours than the norm. Also the night staff is pretty friendly.

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